Howard County now lets you pay your water bill online, which makes it much easier to complete the process. This complete guide will teach you everything you need to know to pay your Howard County water bill online, from making an account to setting up automatic payments.
Why Pay Your Water Bill Online?
There are many benefits to paying your Howard County water bill online
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It’s fast and convenient – Skip the trip to the county office and pay your bill anytime, anywhere in just a few clicks.
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Avoid late fees – Online payments post instantly so you don’t have to worry about a late bill if you pay close to the due date.
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Go paperless – Opt out of paper bills and access your account online 24/7 This cuts down on clutter and is better for the environment
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Set up autopay – Take the hassle out of remembering to pay each quarter by enrolling in autopay. Your bill will be paid automatically on the due date.
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Pay attention to past due bills—Your online account keeps copies of your bills paid, making it simple to review your billing and payment history.
How to Pay Your Water Bill Online
Follow these simple steps to pay your Howard County water bill online:
1. Set up an online account
First, you’ll need to create an account on the county’s online payment portal.
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Go to hcwd2.authoritypay.com/site/login and click “Create New Account.”
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Enter your account number and zip code. These can be found on your paper bill.
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Create a username and password.
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Provide your contact information.
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Accept the terms and conditions.
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Click “Create Account” to finish setting up your profile.
2. Log in
Once your account is created, you can log in anytime to pay your bill or manage your profile.
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Go to hcwd2.authoritypay.com/site/login and enter your username and password.
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Click “Log In.”
3. View and pay your bill
After logging in, you’ll be able to view your current balance and due date.
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Click “Pay Now” to be directed to a secure payment page.
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Select your payment method – credit card or bank account.
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Enter your payment details and billing information.
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Review your payment summary and click “Continue” to submit your payment.
That’s it! The payment will process instantly and your account balance will update.
Other Online Account Features
Managing your water account online comes with several useful features:
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Paperless billing – Go green by opting out of mailed paper bills. You’ll get an email notification when your bill is ready to view.
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Payment history – Access up to two years of payment receipts and billing statements.
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Consumption history – View your monthly and quarterly water usage. Monitor changes to detect leaks.
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Profile management – Update your contact information, password, and paperless settings anytime.
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Autopay enrollment – Set up recurring payments from a credit card or bank account so your bill gets paid automatically.
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Special payment arrangements – Request an extension or payment plan if needed.
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Email notifications – Get reminders about your bill and payment confirmations sent straight to your inbox.
Troubleshooting Common Online Payment Issues
Paying your water bill online is typically quick and hassle-free. But occasionally, minor issues can crop up. Here are some common problems and solutions:
Account not found – Double check that you entered the correct account number and zip code when setting up your online profile. These must match exactly what is on your paper bill.
Incorrect balance – If your account balance seems off, first call the county billing office to verify the amount owed. Then refresh your online account to sync it with the latest billing data.
Payment not processed – First, confirm you entered all payment details accurately. If the issue persists, your bank may be blocking the transaction as suspicious. Call them to whitelist and authorize payments to the county portal.
Late payment posted – Online payments typically post instantly, but delays can rarely occur. If your on-time payment posts late, call the billing office to explain and request late fees be reversed.
Locked out of account – If you enter the wrong password too many times, your account may lock. Use the password reset function or call the county to unlock your profile.
Contact Howard County Utility Billing
If you have any other questions or issues with your online account or water bill payment, reach out to the Howard County Utility Billing office:
Phone: 410-313-2058
Email: N/A
Address:
Howard County Department of Finance
3430 Court House Dr.
Ellicott City, MD 21043
The utility billing team is available Monday-Friday from 8am-5pm to provide customer support.
Conveniently Manage Your Water Service Online
Paying bills is never the most exciting task, but Howard County makes it as painless as possible by offering convenient online payment options for water bills. In just a few quick steps, you can view balances, make secure payments, set up autopay, and more. So skip the stamps and checks – log in and take care of your water bill online!
I’m moving from the property. What is my final bill? Content
The County does not provide final billing. Water and sewer charges are billed on a quarterly basis and constitute a lien on the property. Howard County does not pro-rate between buyer/seller or landlord/tenant. If you’re selling the property, monies will be pro-rated at settlement. If you are a tenant, please contact the landlord/management company. Title
I’m using a hose to fill my pool, how much will my bill be? Content
The calculation to estimate your water bill is as follows:
Divide the number of gallons used to fill the pool by 748*
Multiply the result times the current water and sewer rates
*This is the number of gallons in one unit of consumption Title
Do you have to pay a high water and sewage bill caused by a leak?
FAQ
How do I pay my water bill in Howard County?
How often do you pay a water bill in Maryland?
What is the phone number for Howard County?
Can I pay Howard County property taxes online?
Who pays water & sewer bills in Howard County?
Water and sewer bills are issued by Howard County on a quarterly basis. All property owners are responsible for payment of their water and sewer bills. Get Started: Water and sewer bills are issued on a quarterly basis. Water usage charges are a property lien. The property owner is responsible for payment of the water/sewer charges.
How do I pay taxes in Howard County Maryland?
Payment made in person can be made by cash, check and money order. Checks should be made payable to Director of Finance, Howard County Maryland. 410-313-2195 A drop box for after-hours payment of taxes, parking violation fines and water/sewer bills is next to the main entrance of the George Howard Building. Click here for directions to our offices.
How do I pay my Howard County bills?
Here’s all the information you need to pay your Howard County bills – online, by mail, or in person. The Department of Finance bills and collects various streams of revenue for the County. Scroll down for further information regarding billing, citation or programs.
How do I pay Howard County invoices?
The Department of Finance bills and collects various streams of revenue for the County. Scroll down for further information regarding billing, citation or programs. Please utilize these alternatives to pay Howard County Invoices online, by phone or through the mail. Alternate Payment & Document Processing Options