A Guide to Paying Coventry Health Care Bills Online

Having health insurance through Coventry provides important coverage, but keeping up with premium payments is also essential. Coventry offers online bill pay options to conveniently manage payments. This guide will explain how to pay bills on the member portal, set up autopay, update payment methods, understand fees and get customer service assistance.

Overview of Paying Coventry Health Care Bills Online

Members can log into the Coventry Connect portal to pay premium invoices, view statements and manage payments. You can pay by debit card, credit card, HSA or bank account electronically. The online system allows flexible, paperless billing management.

Below we detail how to register, make one-time payments, enroll in recurring autopay, change payment information, avoid fees and get support.

Creating a Coventry Connect Online Account

To access online bill pay, you must first create an account on the Coventry Connect member portal:

1. Go to https //coventryconnectcoventryenlyte.com.

2. Click “Register” under the login fields.

3. Enter your member ID number, name, email, date of birth and create a password

4. Agree to the terms of use to complete registration.

5. Verify your email address to confirm the account.

Once registered, you can log in anytime to view and pay bills electronically.

Paying Coventry Health Bills Online

You can easily pay your premium invoice or current balance due on Coventry Connect:

1. Log into your account and access the Billing & Payments hub.

2. Select the outstanding invoice you want to pay.

3. Enter the payment amount and choose a payment method.

4. Review the details and click Submit.

The payment will instantly process on the due date.

Enrolling in Autopay for Automatic Payments

For hands-free convenience, you can enroll in autopay within Coventry Connect:

1. Under the Billing & Payments hub, click on Autopay Enrollment.

2. Choose your preferred payment method and enter required details.

3. Pick the day each month that payments should process automatically.

4. Read and accept the autopay terms and conditions.

Your bill will now deduct payments on schedule each billing period.

Updating Payment Information

If your credit card expires or debit card number changes, you must update your details:

1. Go to Payment Methods under Billing & Payments.

2. Click Add New Payment Method.

3. Enter your new valid card or bank account information.

4. Make sure to select Set as Primary to change your default.

5. Delete any old payment methods no longer being used.

Coventry will charge all future automatic and one-time payments from your updated payment method.

Understanding Billing Fees and Charges

Make sure to pay your Coventry premiums on time to avoid penalties like:

• Late Payment Fees – $20 fee if not paid within the grace period.

• Lapsed Coverage – Policies may be cancelled if payments are 60 days past due.

• Insufficient Funds Fees – Up to $20 for any failed or bounced payments.

Using autopay helps avoid unnecessary fees for a smoother billing process.

Getting Customer Support for Billing Help

If you have any issues with online bill pay, Coventry offers support:

• Call 1-800-390-4056 to speak with a billing specialist.

• Email Coventry Connect support at [email protected].

• Live chat with an agent on CoventryConnect during business hours.

• Contact support by postal mail at their corporate headquarters.

Some common issues they can help with include payment processing errors, updating stored payment methods, enrollment in autopay and resolving statement issues.

Is Paying Bills Online Right for You?

Coventry Connect provides a simple, fast way to manage your health insurance premium payments online 24/7.

If you want to go paperless, avoid writing checks, access payment histories and automate recurring payments, it offers major convenience.

Sign up for an account today to make paying your Coventry health care bills quick and easy each month going forward.