A Guide to Paying Your Imperial Irrigation District Utility Bill

Having continuous electricity, water, and wastewater services from Imperial Irrigation District (IID) is essential for homes and businesses in the Imperial Valley area of California. Paying your IID utility bill regularly and on time is important to avoid service interruptions. IID offers various payment options to fit your schedule and preferences. This comprehensive guide covers everything you need to know about paying your Imperial Irrigation District utility bill.

Overview of Imperial Irrigation District

Imperial Irrigation District (IID) is a utility services provider located in Imperial, California. They deliver electric power, potable water, and wastewater treatment to customers throughout the Imperial Valley.

As an IID customer, you receive monthly bills for the services provided to your home or business. It is your responsibility to pay the IID bills in full and on time to continue uninterrupted service. IID offers flexible payment methods to make it easy and convenient for customers.

When are IID Bills Issued and Due?

IID utility bills for electric, water, and wastewater service are issued on a monthly basis The monthly billing cycle depends on your service location

  • Imperial Valley area – bills are issued on the 1st of each month and due by the 18th.

  • Coachella Valley area – bills are issued on the 10th of each month and due by the 27th.

Mark your calendar with each monthly due date so your IID bill gets paid on time. Late payments incur penalties and possible service disruption.

Payment Options for Imperial Irrigation District Bills

IID offers multiple ways to pay your monthly utility bill to fit different schedules and preferences:

  • Online Bill Pay – Pay anytime via the IID website using your account number. Debit/credit cards accepted.

  • Phone Payments – Call the automated IID payment line anytime to pay by card using your account number.

  • Mail-In Payments – Send a check or money order payment by mail to the IID payment address printed on your bill.

  • In-Person Payments – Visit any of the IID customer service offices to pay your bill in person at the counter.

  • Auto-Pay – Enroll to have payments automatically deducted from your bank account each month.

  • Mobile App – Download the IID Connect app to pay bills and view your account from your smartphone.

Choose the most convenient option each month to pay on time.

Avoid Late Fees and Service Disruption

Pay every IID utility bill in full and by the monthly due date shown on your statement. Late or partial payments can result in:

  • Late payment penalties – 10% fee added to overdue account balances.

  • Shutoff warning notice – Receive a shutoff notice if past due balance is not paid quickly.

  • Service interruption – Electric, water, or wastewater services will be disconnected for non-payment.

  • Reconnection fees – Pay a $25 fee per service to restore disrupted utilities.

Avoid these headaches and costs by paying on time consistently. Communicate any temporary hardship immediately to IID customer service.

Enroll in Imperial Irrigation District Auto-Pay

The easiest way to avoid late IID bills is to enroll in automatic monthly payments. This authorizes IID to automatically deduct your monthly statement balance from your designated bank account on the due date each period.

The key benefits of IID auto-pay include:

  • Never miss or make a late payment again

  • Avoid all late fees and shutoff risks

  • Saves time over manually paying each month

  • Stay current even when traveling or busy

Enrolling is easy through the IID website or mobile app. Provide your bank account information and confirmation. Monitor your bill amounts each month and maintain sufficient auto-pay funds.

Go Paperless with Imperial Irrigation District e-Billing

Another way to simplify bill payment is to go paperless with IID electronic billing. This sends your monthly statement electronically to your email address rather than by mail.

Advantages of e-billing include:

  • Receive and review bills anytime, anywhere via email

  • No risk of lost/delayed mail bills

  • Access full statement history online

  • Eco-friendly and reduces paper waste

  • Reminder emails help you remember to pay

Go paperless by enrolling through the IID website and get instant online access to new bills each month.

Compare Imperial Irrigation District Electricity Rates

Imperial Irrigation District provides competitively priced electricity to support homes and businesses in southeastern California. Their average residential electric rates are:

  • Basic Charge – $14 per month

  • Energy Charge – $0.136 per kWh

Actual electric bills vary based on personal usage. Compare IID’s electric rates to neighboring utilities when moving to find the best value. Higher usage results in higher total monthly power bills.

Understanding Charges on Your IID Bill

When you receive your monthly IID bill, review the various line items and charges:

  • Electric Usage – Kilowatt-hour consumption based on meter reading

  • Water Usage – Gallons or cubic feet consumed based on meter

  • Wastewater Service – Based on water consumption amount

  • Base Service Charge – Fixed monthly fee

  • Late Payment Fee – 10% penalty of overdue balance

  • Disconnect Fee – $25 per disconnected service

Check for any usage spikes or discrepancies on your bill each month. Reach out to IID customer support with any bill clarification needed.

Notification of Moving or Service Closure

Always notify Imperial Irrigation District immediately if you are relocating out of their service area and need to close your account. Provide an effective closure date and forwarding address for your final bill. This ensures you do not get stuck paying for utilities at a property you no longer occupy.

When moving within IID’s service region, contact them at least one day before you need services started at your new address. Provide a service start date and information to transfer or open your new account.

Stay Current on Imperial Irrigation District Bills

Having continuous electric power, water, and sewer from IID provides comfort, convenience, and public health. Pay each monthly utility bill on time and in full to avoid the headaches and risks of service disruption. Use auto-pay, mobile app payments, online payments, phone payments, and other options to simplify your IID bill responsibilities. Pay on time, every time with IID!

Imperial Irrigation District Bill Pay

1ST AMENDMENT AUDIT IMPERIAL IRRIGATION DISTRICT

FAQ

Where can I pay my IID bill?

Pay your bill by cash, check or money order at any IID office or authorized pay station. Bring your electric bill or account number. Some IID offices are also equipped with after-hours drop boxes. You may also pay using a credit/debit card at any IID office, a $1.99 processing fee applies.

How do I email IID customer service?

If you have any questions after solar installation (Billing inquiries, Net Billing credits, etc.), please contact IID Customer Service at 1-800-303-7756 or by email at [email protected].

Who regulates Imperial Irrigation District?

Organized in 1911 under the California Irrigation District Act, the Imperial Irrigation District is governed by a publicly elected five-member board of directors.

How much water does Imperial Irrigation District use?

Water Use
IID Total Consumptive Use in acre-feet as reported by USBR for 2020
2,493,623 AF
2020 Intentionally Created Surplus
51,023 AF
2020 Underrun
N/A

How do I pay my Imperial Irrigation District bill online?

Pay your Imperial Irrigation District bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.

How do I contact Imperial Irrigation District?

Make billing inquiries directly by phone at 800-303-7756. I forgot my account balance. Where can I find my bill? View your bill online at Imperial Irrigation District . Can I pay all my Imperial Irrigation District bills on doxo? doxo processes payments for all Imperial Irrigation District services, including Electric and Water & Sewer.

Can Imperial Irrigation District suspend my online customer service center?

Imperial Irrigation District may, in its sole discretion, with or without notice to Customer, temporarily or permanently suspend your use of the Online Customer Service Center.

How much money did the Imperial Irrigation District Grant?

The Imperial Irrigation District Board of Directors, during the Board’s meeting of May 7, 2024, awarded $67,300 in special project grants that will go to schools throughout Imperial County.

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