Having reliable and affordable natural gas service from Intermountain Gas is important for homes and businesses across Idaho But remember – you need to pay your gas bill on time each month to avoid any service disruptions.
The good news is Intermountain Gas offers convenient online bill pay options. You can review your gas usage and charges, make secure online payments, setup recurring payments and go paperless
In this comprehensive guide, I’ll walk through all the steps for paying your Intermountain Gas bill online. You’ll learn how to:
- Sign up for online account access
- View and manage your account
- Make one-time payments
- Set up autopay
- Go paperless with e-bills
- Use the Intermountain Gas mobile app
This guide will show you how to pay your Intermountain Gas bills online so that it is quick, easy, and helpful.
Getting Started with Online Account Access
First, you need to register for online account access at Intermountain Gas’s website. Here’s how:
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Go to customer.intgascom and click “Register” at the top.
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Enter your account number, email address, name and create a secure password.
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Accept the terms and conditions.
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Click “Submit” to complete registration.
Once you’ve signed up, you can log in at any time to see your account, see how much you’ve used, and pay.
Viewing Your Intermountain Gas Account Online
It’s easy to keep track of your gas use and charges with the online account dashboard. Here’s what you can view:
- Account balance and due date
- Pending payments and payment history
- Detailed monthly and daily usage
- Billing and payment notifications
- Customer service requests and notes
- Update mailing address, phone, email
Checking your account online lets you stay on top of your gas usage and upcoming bills.
Making One-Time Bill Payments Online
When signed into your Intermountain Gas account, paying your bill online is simple:
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Go to the “Billing & Payments” section.
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Select “Make Payment” on your current account balance.
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Enter your bank account information or debit/credit card number.
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Review payment details and submit.
Your one-time payment will process instantly. You’ll see it reflected in your account in 1 business day.
Setting Up Automatic Bill Pay
For maximum convenience, you can enroll in auto-pay through your online account. Here’s how it works:
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Go to “My Profile” and click on “Automatic Payments.”
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Enter your bank account information.
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Pick a payment date each month.
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Review and submit your enrollment.
Once setup, your bill will automatically deduct each month on the date you picked. You’ll still receive a monthly bill for your records. But it’s paid without any action needed from you.
Going Paperless with E-Bills
You can also opt-in to paperless billing when logged into your Intermountain Gas account online. Just follow these steps:
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Go to “My Profile” and click on “Paperless Options.”
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Select “Go Paperless.”
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Enter the email address to send e-bills to.
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Click “Submit” to confirm your enrollment.
Going paperless means you’ll receive an email each month when your new e-bill is ready to view. You’ll save paper, stamps and hassle.
Paying Your Bill On-the-Go
Intermountain Gas offers a free mobile app for Android and iOS. You can download it to:
- Check your account balance
- View usage
- Make payments
- Manage notifications
The app makes managing your account convenient whether you’re at home or on-the-go. Just search for “Intermountain Gas” in the App Store or Google Play to download it.
Avoid Late Fees with Online Payments
Paying your Intermountain Gas bill late results in a 1.5% penalty for residential customers. You can incur late fees even if it’s just 1 day past the due date.
Avoid late fees and keep your service undisrupted by:
- Paying online or with the mobile app by the due date
- Setting up automatic payments
- Opting-in for bill reminders
- Keeping your contact info up-to-date
Online payments and auto-pay both process instantly when you submit them. So you don’t have to worry about mailing delays causing late payments.
What If I Need Help With My Online Account?
If you have any trouble setting up your online account, viewing your bill, making payments or going paperless, Intermountain Gas customer service is ready to help.
Contact them at:
- Phone: 1-800-548-3679
- Email: [email protected]
- Chat: Available through online account
The customer service team can walk you through any issues getting signed up or using the online bill pay system.
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