How to Pay Your Jackson Energy Bill Over the Phone

Many people find it boring to sit down and pay their bills every month. It takes a lot of time and is easy to forget to write checks, stuff envelopes, and keep track of due dates. The good news is that Jackson Energy lets you pay your electric bill quickly and easily over the phone. When people call the Jackson Energy bill pay phone number, they can pay whenever they want without having to deal with the hassle of sending money through the mail.

Jackson Energy serves over 115,000 members across parts of Kentucky. As an electric cooperative, they are committed to providing affordable, reliable electric service to their customers. Enabling quick and easy bill payment options like pay-by-phone aligns with this mission.

Benefits of Paying Your Jackson Energy Bill by Phone

Jackson Energy members who take advantage of phone bill payment enjoy a number of helpful benefits

• Convenience – Payments can be made 24/7 without visiting an office or mailing a check

• Speed – Payment processing is fast, often taking just a few minutes.

• Payment Reminders – Schedule payment reminders to avoid late fees.

• Accessibility – Those with limited mobility can pay from home.

• Efficiency – Make payments quickly without writing checks or stamps.

• Secure – Phone payments are processed using secure encryption.

• Flexibility – Use credit/debit cards, checking accounts, and more.

• Receipt – Receive a payment confirmation number and email receipt.

Jackson Energy Bill Pay Phone Number

To pay over the phone, Jackson Energy members can call 1-855-938-3482. This automated payment processing line is available 24 hours a day, 7 days a week. There are never any extra fees for using the phone payment service.

The Jackson Energy bill pay phone number can be called from any touch-tone phone. Customers will be prompted to enter their 10-digit Jackson Energy account number and follow the voice instructions.

It’s a good idea to have your account number handy before you call to make the process smoother. You can find your account number printed on your monthly electric bill statement.

What Information is Needed to Pay by Phone?

When calling the Jackson Energy bill pay number, make sure you have the necessary payment information ready:

• Jackson Energy account number – The 10-digit number unique to your account.

• Payment amount – Either the full balance due or a custom partial payment amount.

• Payment method – Credit card, debit card, checking account. Have your account numbers ready.

• Name on payment account – The billing name as it appears on your payment method.

• Service address – Your Jackson Energy service address to allocate payment.

• Email address – For payment receipt (optional).

• Credit/debit card details – The card number, expiration date, and CVV security code.

• Bank details – Your checking account number and bank routing number.

Having this information prepared ahead of time will allow the payment process to go quickly and smoothly.

Steps to Pay Your Jackson Energy Bill by Phone

Follow these simple steps to pay your electric bill using the Jackson Energy bill pay phone number:

1. Call 1-855-938-3482.

2. Enter your 10-digit Jackson Energy account number when prompted.

3. Select whether you want to pay the full balance due or a custom amount.

4. Choose your payment method: credit card, debit card, or checking account.

5. Enter required payment details for the payment method selected.

6. Follow prompts to confirm payment details and process the transaction.

7. Receive a confirmation number for successful payments.

The entire call takes about 5-10 minutes. Representatives are available if you need assistance during the call.

Payment Method Options

Jackson Energy offers three payment methods for phone payments:

Credit Cards – Visa, MasterCard, and Discover cards are accepted. Have your card number, expiration date, and CVV code ready.

Debit Cards – Debit cards with a Visa, Mastercard, or Discover logo can be used. Provide the card details.

Checking Accounts – Pay directly from your checking account by providing your account number and bank routing number.

No fees apply for using credit/debit cards or checking accounts. Whichever method is most convenient for you can be utilized.

Get 24/7 Account Access with SmartHub

In addition to the bill pay phone number, Jackson Energy members can also manage accounts and payments using SmartHub. This online portal and mobile app allow you to:

• Pay bills online 24/7
• View billing history and usage
• Set up automatic payments
• Report outages
• Update account information
• And more!

Signing up for SmartHub provides anytime access to your Jackson Energy account. Payments can be made online just like using the phone system. Download the SmartHub app or visit jacksonenergy.smarthub.coop to get started.

Never Miss a Payment Again

Forget the hassles of writing checks and calling during business hours. By using the Jackson Energy bill pay phone number at 1-855-938-3482, members can easily pay their electric bill any time of day or night. Just have your account number, payment amount, and details ready for a quick call. Sign up for reminder alerts to avoid late payments. Payments can also be made securely online through SmartHub. Jackson Energy offers these tools to provide customers with simple, convenient account management.