One of the easiest ways for people in Jackson, MS to do this regular task is to pay their water bill online. The City of Jackson has an easy-to-use online payment system that lets you pay your water bill from home in minutes. I’ll show you how to pay your Jackson water bill online step by step, plus give you advice on how to make an account and answer some of the most common questions.
Benefits of Paying Your Jackson Water Bill Online
A lot of good things happen when you pay your water bill online instead of by mail or in person:
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It’s fast – Pay your bill in minutes without waiting in line or for a check to be delivered
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It’s available 24/7 – The online payment system is accessible anywhere at any time of day or night.
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It’s secure – Your personal information is protected by advanced encryption.
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You can set up autopay – Schedule payments to be made automatically each month
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You can look at your payment history—your account keeps track of all the payments you’ve made in the past.
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No fees – The City of Jackson does not charge any fees for online payments.
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You can go paperless – Opt out of mailed paper bills and access your statements online.
Step-by-Step Guide to Paying Your Water Bill Online
Ready to pay your water bill online? Here is an easy step-by-step walkthrough:
Step 1: Visit the Payment Website
Go to the City of Jackson’s online payment website at https://www.jacksonms.gov/payments/. This is where you can access the water bill payment system.
Step 2: Set Up an Account (Optional)
First-time users will need to create an account. Click “Sign Up” and enter your account number, email, phone number and other personal details. Creating an account allows you to store payment information for future transactions.
If you already have an account, click “Sign In” instead.
Step 3: Enter Your Water Account Details
On the payment form, enter your 10-digit water account number. You can find this on your paper bill or by calling the water department.
Enter your street number and street name exactly as listed on your account.
Step 4: Select Payment Amount
Choose the amount you wish to pay. You can pay your total balance due, make a partial payment, or pay a specific dollar amount.
Step 5: Enter Payment Information
Select your payment method – credit/debit card or e-check. Enter your card number or bank account details.
Step 6: Review and Submit
Carefully review your payment info to ensure it is accurate. Then click “Submit Payment” to complete the transaction.
Step 7: Get Confirmation
You will receive an on-screen payment confirmation, along with an email receipt if you provided your email address when setting up your account.
And that’s it! By following these simple steps you can pay your Jackson water bill online quickly and securely.
Tips for Managing Your Online Water Bill Account
Once you’ve created an online account, here are some tips for getting the most out of the system:
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Update your contact information or change paperless settings by clicking your name and accessing “My Profile”.
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View past bills and payment history by clicking “My Statement”.
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Sign up for autopay by selecting the “AutoPay” tab and entering your payment information.
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Receive notifications for new bills by enabling text and/or email alerts.
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Go paperless by switching the “Paperless Billing” toggle to “On”.
Frequently Asked Questions About Online Water Bill Pay
Here are answers to some common questions about paying your Jackson water bill online:
Is there a fee to pay online?
No, the City of Jackson does not charge any fee for online payments. They are completely free.
When will my online payment be applied to my account?
Payments made before 3:30 PM CST on business days will typically post to your account the next business day. All other payments post within two business days.
Can I still pay in person?
Yes, you can still pay your water bill in person at the City Hall building if you prefer.
What if I made a mistake with my online payment?
Contact the water department right away to request a refund or fix any issues with your payment – before it’s applied to your account.
What credit or debit cards can I use?
The online system accepts Visa, Mastercard, Discover and American Express credit and debit cards. You can also pay with an e-check.
Is the website secure?
Yes, the online payment portal uses encryption and other security measures to keep your personal information protected.
Paying your water bill online is the most convenient way for Jackson residents to handle this routine task. Avoid waiting in line or for the mail by paying online 24/7. Just follow the step-by-step process outlined above to complete your payment in minutes.