How to Pay Your Jay County Remc Bill Online

Paying your electric bill should be simple and convenient. That’s why Jay County Remc offers several easy online payment options for members to pay their bill. As your trusted energy provider, we want to make managing your account as easy as possible.

I’ll walk through the different ways you can pay your Jay County Remc bill online, from the website to the SmartHub app. By the end, you’ll have all the information you need to choose the online payment method that works best for you.

Pay Online Through the Jay County Remc Website

The easiest way to pay your bill through the Jay County Remc website is to use the “Pay Bill Online” link at the top of the homepage. Just click on that link, then choose whether you want to login to your account or make a one-time payment.

To login enter your account number and the last name on the account. This will take you to your personal account dashboard. From there you can view your current bill, see your payment history, and make a payment.

To make a one-time payment, you’ll need to enter your account number, the name on the account, and the amount you owe You can then enter your payment details and submit the payment

The Jay County Remc website accepts Visa, Mastercard, Discover, American Express, and debit cards. You can also pay from a checking or savings account. There are no fees for paying online through the website.

Once your payment is submitted, you’ll receive a confirmation number that your payment was received. Payments made before 5:00 PM EST on a business day are applied to your account the same day.

Pay Through the SmartHub App

For added convenience, you can download the free Jay County Remc SmartHub app on your iOS or Android device. SmartHub allows you to manage your electric account from anywhere at any time.

To get started, download the app from the App Store or Google Play. Open the app and tap “New User.” Enter your Jay County Remc account number and verify your identity to register.

Once you’re logged in, you’ll see your current balance front and center. To pay your bill, just tap the “Pay” button. Enter the amount you wish to pay, then select a stored payment method or enter a new one. Saved payment methods make paying your bill in the future a breeze.

Through SmartHub you can also view your usage history, contact customer service, and sign up for paperless billing and automatic payments. It’s the easiest way to stay on top of your electric account on the go.

Pay by Phone

If you prefer to speak to someone directly, you can pay your Jay County Remc bill over the phone using the automated pay-by-phone service.

To pay by phone, just call 1-844-337-1659 and follow the prompts. You’ll need to enter your 10-digit account number and the amount you owe.

The system accepts payments through credit cards, debit cards, and checking or savings accounts. Make sure to have your payment information ready before you call.

Pay-by-phone is available 24 hours a day, 7 days a week. Payments made before 5:00 PM EST on a business day are applied to your account the same time day.

Pay In Person

You always have the option to pay your bill in person at the Jay County Remc office located at 484 S 200 W, Portland, IN 47371.

The office is open Monday through Friday from 8:00 AM to 4:00 PM. You can pay using cash, check, money order, or any major credit/debit card. Be sure to bring your latest bill with you so the amount can be applied correctly.

Paying in person gives you the opportunity to talk through any account issues and get personal support. The knowledgeable Jay County Remc staff is happy to assist you.

Sign Up for Auto Pay

The easiest way to avoid late payments is to enroll in Auto Pay through SmartHub. With Auto Pay, your bill is paid automatically each month on the due date using a stored payment method.

To get started, open the SmartHub app and tap on the “Auto Pay” button. Read and accept the Terms and Conditions, then enter your preferred payment method. Going forward, you won’t have to think about paying your bill – it’s done for you!

Get Payment Extensions and Assistance if Needed

We understand financial hardship happens. If you’re struggling to pay your bill on time, Jay County Remc has payment arrangements and assistance programs available, including:

• Payment extensions – Get 10 extra days past the due date to pay your bill without late fees.

• Balanced Billing – Pay a fixed amount each month to even out seasonal fluctuations.

• Bill help – Receive funds through Low Income Home Energy Assistance Program (LIHEAP) or Energy Assistance Program (EAP).

Please call us at 260-726-7121 if you need help paying your bill so we can discuss customized options. As your local electric cooperative, we’re committed to keeping the lights on.

We’re Here to Help