Having continuous running water is a modern convenience many take for granted But keeping up with your monthly water bill payment is essential to maintaining this service This guide will walk through the key details on paying water bills in Jones County, GA to help keep your water flowing.
Overview of Jones County Water Service
Jones County provides water service to residents and businesses located in unincorporated areas of the county. The water system maintains over 300 miles of water mains, tanks, wells, and pumping stations that deliver drinking water to thousands of customers.
The Utility Billing Department handles billing and payment collection for these water accounts on a monthly basis. Customers are responsible for paying their water bill by the 15th of each month to avoid penalties. Understanding your bill and payment options will help you manage this process smoothly.
What’s Included on Your Jones County Water Bill
A standard Jones County water bill includes the following charges:
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Water Usage Fee – Charge per 1,000 gallons based on actual consumption. Rates increase with higher usage.
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Basic Water Service Fee – Fixed monthly fee for access to water system
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Account Administration Fee – Monthly fee to cover billing and account servicing costs
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Fire Protection Fee – For properties with private fire sprinkler systems.
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Taxes & Surcharges – May include sales tax, franchise fees, etc.
Review your monthly bills closely to understand what you’re being charged for. Watch for spikes in usage that could signal leaks or other issues.
Billing Cycles, Due Dates and Late Fees
Jones County bills for water service on the following monthly schedule:
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Bills are sent around the 1st of each month.
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Payment is due by the 15th of the month to avoid penalties.
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A 10% late fee is added if not paid by the 15th.
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Services may be disconnected if 60+ days past due.
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Accounts with past due balances incur a $50 reconnect fee.
Make note of the monthly due date and be sure to pay your water bill on time every month. Setting payment reminders can help avoid missed payments and penalties.
Paying Your Water Bill In Jones County
Jones County offers several options for paying your monthly water bill:
Online
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Pay via credit/debit card or e-check at any time through the online payment portal.
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Sign up for auto-draft payments from a bank account for added convenience.
By Phone
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Call the payment system at 1-833-303-3774 to pay by credit/debit card.
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Have your account number handy to access the system.
By Mail
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Detach payment stub from bill and mail with check or money order.
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Allow 7-10 days for mail processing time.
In Person
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Pay by cash, check or money order at the Utility Billing office.
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Located at 166 Industrial Blvd in Gray, GA.
Choose the most convenient method for you and pay by the 15th to avoid late fees. Consistent on-time payments will prevent service disruptions.
Payment Assistance Programs
If you are struggling financially and unable to pay your water bill, Jones County offers assistance programs including:
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Payment arrangements to spread past due balance over time.
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Leak billing adjustments if high usage was due to leaks.
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Low-income payment assistance programs.
Contact the Utility Billing office to discuss eligibility and get help avoiding water shutoffs. Proactively managing account issues is key.
Use Online Account Access
The online customer portal provides 24/7 access to monitor your water account:
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Review monthly bills and payment history.
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Set up automatic payments.
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Pay current or past due bills.
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Update account information and contacts.
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Monitor water usage and patterns.
Utilize the portal to take control of your account and address any payment issues quickly before they escalate.
Paying your monthly water bill is essential for continuous service, so be sure to understand Jones County’s billing process, payment options, and account management tools. This will help you pay on time, avoid penalties, and keep the water flowing at your home or business. Reach out to the Utility Billing Department with any questions.
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How do I pay my Jones County water bill online?
The Jones County Water Department is now offering an online utility payment option. Follow the link below to access the Citizen Self Service site. Your Account Number and Customer ID, which can be found on your bill, will be needed to access your utility charges.
Who manages the Jones County water system?
Daily operations of the water system is managed by the Jones County Water Department . Jones County Water strives to provide outstanding customer service to you. We welcome your feedback. If we can assist you, please don’t hesitate to contact us.
How do I pay a water bill in Jonesborough?
Deliver or mail items 1 & 2 to the Jonesborough Water Department in Town Hall – 123 Boone Street. (Address is also on the form.) You can select multiple water/sewer bills to be drafted from the same bank account. Complete a form for each account you want to pay by draft.