Streamlining Bill Payments with Jones Onslow Electric

Paying your electric bill can be a tedious task, especially if you still rely on mailing in paper checks each month. But with Jones Onslow Electric Membership Corporation (JOEMC), there are multiple easy ways to pay your bill online or through your phone. As someone who has been a JOEMC customer for years, I want to share some tips on how you can simplify paying your electric bill.

Overview of JOEMC

First, a quick background on JOEMC. JOEMC is an electric cooperative that provides electricity to over 93,000 homes and businesses in Onslow County, North Carolina and parts of Jones County. They are dedicated to providing reliable power and great customer service.

As a cooperative, JOEMC is owned by its members. This means any revenue earned gets invested back into improving the electric system. JOEMC is governed by a board of directors who are elected by the membership.

Why Paying Online Saves Time

One of the biggest perks of paying your JOEMC bill online is it saves you time. No more writing checks, stuffing envelopes, and dropping it in the mail. Online payments can be made in just a few clicks on your computer or phone.

Paying online means no chance of your payment getting lost in the mail Since it’s electronic, your payment posts to your JOEMC account immediately. This gives you peace of mind knowing your payment was received.

Online payments also allow you to review your current JOEMC bill and see your account balance. Having this information readily available makes budgeting easier.

Online Payment Options with JOEMC

JOEMC offers several convenient options for paying your bill online

JOEMC Member Portal

The JOEMC Member Portal allows you to easily pay your bill or setup recurring payments. You can also view past bills and monitor your daily electric use.

To use the portal, you just need to create an online account. It only takes a few minutes to sign up. The portal can be accessed on a computer or through the JOEMC app.

Pay Now Online Payment

For a quick one-time payment, JOEMC has a Pay Now feature on their website. You don’t need to login or create an account. Just enter your account number, name, and address to make a debit or credit card payment.

Bank Draft Payments

You can authorize JOEMC to automatically draft your electric bill from your checking or savings account each month. This ensures your bill always gets paid on time.

To setup bank draft payments, complete the authorization form on the JOEMC website. Drafts will then occur on the due date each month. You can cancel bank drafts at any time if you choose.

Paying by Phone

If you prefer to speak to someone directly, JOEMC offers several options to pay your electric bill by phone:

24/7 Automated Phone Payments

You can call JOEMC’s automated phone payment line at (866) 999-4571. This system is available 24 hours a day, 7 days a week. You’ll need to enter your 10 digit JOEMC account number and credit/debit card information.

Customer Service Representatives

For personal assistance, you can call JOEMC’s customer service line at (910) 353-1940 or (800) 682-1515 during normal business hours. Representatives can take a payment over the phone or help troubleshoot any account issues.

Account Balance Phone Line

To quickly check your account balance, call (866) 634-6632. After entering your JOEMC account number, it will speak your current balance. This can help you verify a payment went through or see if you owe anything before a due date.

Paying in Person

While online or phone payments are easiest, you can still pay your JOEMC bill in person if needed. There are a few options:

JOEMC Headquarters

You can stop by the JOEMC headquarters at 259 Western Blvd in Jacksonville and make a payment at the front desk during business hours. They accept cash, checks, money orders, and credit/debit cards.

Payment Kiosks

JOEMC has payment kiosks located around Onslow County where you can pay with cash, checks, or cards. Kiosk locations include Walmart stores, Piggly Wiggly, Harris Teeter, and more.

Authorized Payment Centers

Select businesses like hardware stores and pharmacies have been authorized by JOEMC to accept electric bill payments. Payment centers provide another option if a kiosk isn’t nearby.

No matter which option you choose, JOEMC offers flexibility in how you pay your electric bill. Paying online can save you time and give you more insight into your power usage. But you can still make payments in person or over the phone if you prefer talking to someone directly. Simplifying your bill payment benefits you and helps JOEMC operate more efficiently.