Keeping your home or business heated and powered with propane requires reliable delivery and simple billing from your propane supplier. JS West, a leading propane provider in California, offers easy online account access and bill payment options for residential and commercial customers. In this guide, we’ll explore how to use JS West’s online portal to manage your propane account and pay bills conveniently.
About JS West Propane
JS West is a family-owned propane company that has served Northern and Central California for over 100 years. They provide propane delivery and equipment services for homes, farms, and businesses across the region.
JS West aims to make propane supply efficient and hassle-free for customers Their online account portal allows customers to monitor propane usage, request deliveries, and pay bills digitally
Benefits of Paying Propane Bills Online
Paying your JS West propane bill online provides the following advantages:
- Review account balance and billing statements
- Make one-time or recurring payments
- Set up autopay to have payments processed automatically
- Avoid late fees by paying on time
- View propane delivery history and consumption
- Request tank refills online instead of calling
- Access billing and payment history
Online payments save time and give you greater visibility into your propane costs and usage.
How to Register for Online Account Access
Follow these easy steps to register for your JS West online account:
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Visit JS West’s customer portal and click “New Customers”
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Enter your account email address and click “Register”.
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You will receive a verification code on your phone – enter it on the portal.
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Create a password and password hint. Avoid obvious passwords.
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Accept the terms and click “Register”.
You will receive a confirmation email once your registration is complete. Use your email and password to log in to the portal.
Paying Your Propane Bill Online
You can make quick one-time payments or convenient recurring payments on your JS West account. Here is the process:
One-Time Payments
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Log in to the JS West portal and go to the Payments tab.
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Select “Make Online Payment” and enter payment amount.
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Choose a payment method – credit card or bank account.
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Enter relevant card or bank details and submit payment.
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The portal will display a confirmation message on successful payment.
Recurring Payments
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Go to the Payments tab and click “Recurring Payment Plan”.
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Pick a frequency – monthly or weekly – and set up debit date.
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Enter payment amount and submit your card/bank details.
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Agree to the autopay terms and save the setup.
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Your payments will process automatically per the scheduled recurrence.
Ways to Pay Your Propane Bill
In addition to online payments, JS West offers these alternate bill payment options:
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By phone – Call JS West at 209-577-3221 and make a payment via credit card
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By mail – Send a check or money order to JS West headquarters
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In person – Visit the JS West office in Modesto and pay by cash, card or check
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Autopay – Have payments deducted from your bank account automatically each month
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Budget Billing – Fix your monthly payment amount based on historic usage
Monitoring Your Propane Usage
The JS West customer portal allows you to closely monitor your propane consumption and tank levels.
Under the Delivery History tab, you can view details of all your propane deliveries, including:
- Delivery date and quantity
- Price per gallon
- Driver and vehicle details
- Starting and ending tank levels
This gives you visibility into your propane usage patterns and helps optimize future delivery quantities.
Requesting Propane Tank Refills
Instead of calling JS West when your propane tank runs low, you can digitally request a refill via the online portal:
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Go to the Delivery Request tab and select the tank needing refill.
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Choose delivery date and approximate gallons required.
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Enter any special instructions for the driver.
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The system will automatically schedule the refill based on your request details.
You’ll get an email confirming the scheduled delivery date and time slot. Online refill requests ensure you never run dangerously low on propane.
Getting Account Alerts and Notifications
JS West can send you timely email and text alerts related to your propane account:
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Tank level alerts when propane reaches 25%/15%/5%
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Notification of scheduled and completed refill deliveries
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Reminders before an upcoming recurring payment
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Alerts on late payments, balance dues, fees, etc.
Enable notifications under Account Settings to stay updated on key account activities.
Key Takeaways on Paying with JS West
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JS West offers an online portal for customers to manage accounts and payments
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The portal enables online bill payment, autopay setup, usage tracking, and delivery requests
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Customers can pay bills online, by phone, mail, or in person
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Account alerts and tank level notifications help optimize propane usage
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Digital account access brings convenience to managing your essential propane service
Go West with Confidence – serving Northern & Central California customers for more than 100 years.
Family owned and operated for more than 100 years, the J.S. West Propane team dedicates its experience and expertise to you and your family. We work for your trust and confidence to provide your home, your farm and businesses with the security, comfort and convenience you deserve. Taking care of your family and business is our family business, and has been for more than 100 years.