How to Pay Your Kansas Gas Service Bill Online – A Step-by-Step Guide

Paying your gas bill on time is important to avoid late fees and potential service interruptions. Kansas Gas Service makes paying your bill quick and easy through their online payment system. In this article, we’ll walk through the step-by-step process to pay your Kansas Gas Service bill online.

Getting Started

To get started paying your bill online. you will need

  • Your Kansas Gas Service account number
  • Access to the email address associated with your account
  • A checking or savings account to pay from
  • A major credit/debit card

You can find your account number printed on your monthly bill statement.

If you can’t find your account number, you can get it by calling 800-794-4780 and ask Kansas Gas Service for help.

Accessing the Online Payment System

There are two ways to access the Kansas Gas Service online payment system:

1. Directly through the payment portal

Go to https://www.kansasgasservice.com/pay-bill in your web browser. This will bring you directly to the payment portal.

2. Through your online account

If you have an online account set up with Kansas Gas Service, you can log in at https://www.kansasgasservice.com/ and access the payment system through your account dashboard.

Logging in through your account allows you to view your full account details and payment history. But the direct payment portal works fine if you just need to make a quick payment.

Making a One-Time Payment

Follow these steps to make a quick one-time payment:

  1. Enter your 13-digit account number.

  2. Select whether you want to pay the full balance or a partial payment amount.

  3. Select your payment method:

    • Checking/Savings account – enter your bank’s routing number and account number
    • Credit/Debit card – enter your card number, expiration date, and CVV security code
  4. Enter your billing address and contact information.

  5. Review the payment details and select “Submit Payment” to complete the transaction.

The payment will typically process in 1-2 business days. You can log into your account to view the updated balance and confirm the payment was applied.

Setting Up Recurring Payments

Kansas Gas Service lets you set up automatic recurring payments from your bank account or credit card. This ensures your bill gets paid on time each month.

To set up a recurring payment:

  1. Log into your Kansas Gas Service account.

  2. Under “My Account” select “Manage Automatic Payments.”

  3. Choose whether to pay the full balance or fixed amount each month.

  4. Enter your payment information.

  5. Pick the date you want payments to be processed each month.

  6. Agree to the terms and conditions and select “Confirm” to activate recurring payments.

You can cancel or change your recurring payments at any time through your online account. Just go back into “Manage Automatic Payments” to adjust the settings.

Paying at an Authorized Pay Station

If you prefer to pay your bill in person with cash, Kansas Gas Service has over 300 authorized pay stations around the state. These are third-party locations like check cashing stores and supermarkets that accept gas bill payments.

To find pay stations near you:

  1. Go to https://www.kansasgasservice.com/payment-options/payment-locations.

  2. Enter your zip code and select a search distance.

  3. Find the nearest location and call ahead to confirm they accept Kansas Gas Service payments.

  4. Bring your paper bill or account number to make the payment. Get a receipt as proof of payment.

Payments made at authorized pay stations take 1 business day to post to your account.

Payment History and Receipts

If you need to look up past payments or access payment receipts, you can log into your Kansas Gas Service account and go to “My Usage & Payments.” Here you can see:

  • Payment amount and date
  • Payment method
  • Payment confirmation numbers
  • Downloadable PDF receipts

Being able to access this payment history online is useful for budgeting, tracking expenses, and resolving any issues.

Avoid Late Fees with On-Time Payment

One advantage of paying your Kansas Gas Service bill online is that you can avoid late fees. Payments are due by the due date shown on your monthly statement, typically around the 5th of each month.

If payment is received after the due date, a 1.5% late payment charge will be added to your account. Paying online means never misplacing a paper bill or check and lets you schedule payments ahead of time.

Setting up automatic recurring payments ensures your bill is paid on time every month, saving you money on late fees. Kansas Gas Service makes it simple to pay on time through their convenient online options.

Get Payment Assistance if Needed

If you are struggling to pay your gas bill on time, Kansas Gas Service offers payment assistance programs. These programs provide bill discounts and financial aid for qualifying low-income households.

To find out if you are eligible and apply for bill payment assistance, contact Kansas Gas Service customer service or your local community assistance agency. Acting quickly to get payment help can prevent service disruptions.

In Summary

  • Paying your Kansas Gas Service bill is quick and easy through the online payment portal or your account dashboard.

  • You can make one-time payments or set up automatic recurring payments.

  • Paying online helps avoid late fees, since you can schedule payments ahead of time.

  • Check your payment history and download receipts through your online account.

  • Seek payment assistance if needed to avoid service interruptions.

Paying your gas bill on time each month is important. Follow this guide to utilize Kansas Gas Service’s convenient online payment options. Reach out to them if you have any other questions on how to pay your bill.

Kansas Gas Service bills going up due to last year’s arctic blast

FAQ

How do I pay my Kansas gas bill by phone?

Pay your Kansas Gas Service bill by phone, check or by credit or debit card using our Interactive Voice Response System (IVR). Call 800-794-4780 and follow the prompts to pay through IVR or to speak with a customer service representative.

How do I talk to someone at Kansas Gas Service?

If you would like to give us a call, our current wait time is : 3 minutes Our customer service number is 800-794-4780.If you prefer, we can call you. FOR EMERGENCIES – If you smell gas or have a natural gas emergency, please leave the area immediately, then call 911 and 888-482-4950.

Does Kansas Gas Service have an app?

Did you know we have an app? You can pay bills, view your payment history and more from the convenience of your smartphone with the Kansas Gas Service mobile app. The app is available in both Apple® and Android® app stores by searching for “Kansas Gas Service.”

Does Kansas gas have a payment plan?

You can reduce the fluctuations of your monthly gas bill and make budgeting easy by registering for our Average Payment Plan.

How do I pay my natural gas bill in Kansas?

Kansas has many community agencies that provide additional assistance with utility bill payment and other needs. We offer several convenient ways to pay your natural gas bill. From autopay to credit cards and mobile apps, we got you covered. Home warranty plans help take some of the worry and stress out of owning a home. Get Protected!

Who is Kansas Gas Service?

Headquartered in Overland Park, Kansas Gas Service is the largest natural gas distribution utility in Kansas, providing clean, reliable natural gas to more than 648,000 customers in 360 communities. Kansas Gas Service was formed in 1997 when ONEOK, Inc. purchased natural gas assets from Western Resources. Learn More

How does Kansas Gas Service work?

Kansas Gas Service customers receive monthly bills. Your monthly bill provides detailed information about your account. The amount of natural gas you use is measured on a meter at your home. Your meter will be read and your account billed at about the same time each month. Contact Information.

Does Kansas Gas Service have a past due balance?

Most Kansas Gas Service residential and commercial accounts without a past due balance at the time of enrollment are eligible and all future bills must be paid on or before the due date. View and print your monthly billing statement online. After enrolling, you will no longer receive a paper statement.

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