Making Bill Payments Easy with Kempner Water Supply Corporation

Paying your water bill can be a hassle – writing checks, buying stamps, remembering to mail it Who has time for all that these days? That’s why Kempner Water Supply Corporation offers so many convenient options for members to pay their water bills. Whether you prefer the ease of automatic payments, dropping off a check, or using your credit card, Kempner Water Supply has a solution for you

Overview of Kempner Water Supply Corporation

Kempner Water Supply Corporation is a member owned and operated utility that provides water services to over 3000 connections in parts of Lampasas Bell and Coryell counties in Texas. The company has been serving the area since 1966 and is dedicated to providing quality water and customer service to their members.

Kempner Water Supply knows that no two customers are exactly alike which is why they offer six different payment options to choose from to best suit each member’s needs and preferences. Their goal is to make bill payment as quick and easy as possible.

Payment Options Offered

Here is an overview of the various bill pay choices Kempner Water Supply Corporation offers:

Payment by Mail

• This traditional option allows members to mail in a check or money order along with their payment coupon.
• To avoid late fees, allow 5-7 business days for your mailed payment to reach their office by the due date.

Automatic Bank Draft

• Kempner Water Supply can automatically withdraw the amount due from your bank account each month.
• There are no fees to enroll in this convenient option.
• Simply fill out a form and provide a voided check to get started.

Payment Drop-Off

• You can drop off cash, check, or money order payments at Kempner Water Supply’s office.
• Wait times are often shorter earlier in the month.
• Their office is located at 11986 E. Hwy 190, Kempner, TX 76539.

Online Bill Pay Through Your Bank

• Many banks offer online bill pay services you can use to pay your Kempner Water Supply bill.
• Payments may take up to 7 days to process, so schedule payments accordingly.
• Check with your bank for details, as some charge fees for this service.

Online Payment by Credit/Debit Card or E-Check

• Kempner Water Supply offers online payments through Paystar.
• Credit/debit cards have a $3.95 fee; e-checks just $1.95 per transaction.
• Payments over $300 on credit cards incur an additional 2.5% fee.

Pay in Person

• You can pay by cash, check, or money order in person at the Kempner office.
• Wait times tend to be longer on Mondays, Fridays, and after holidays.

Helpful Payment Information

In addition to the various payment methods, here are some key dates and details to be aware of when paying your Kempner Water Supply bill:

• Due Date: Bills are due by the 15th of each month. Mailed payments must be received by the due date.
• Late Fee Date: Late fees apply after the 15th of the month.
• Disconnect Date: If not paid by the 25th of the month, services may be disconnected.
• Extensions: Customers over 60 may qualify for a 10 day due date extension.
• Weekends/Holidays: If the due date falls on a weekend or holiday, payment is due the next business day.
• Arrangements: Payment arrangements may be available by contacting Kempner Water Supply.

Review your monthly bill carefully to note the exact due date and amounts. As long as your payment arrives by the 15th and for the full Total Due amount, you can avoid any late fees.

Benefits of Auto-Pay

Of all the payment options offered, signing up for recurring automatic bank drafts is one of the most convenient choices. With auto-pay, you can say goodbye to:

• Writing and mailing checks
• Buying stamps
• Forgetting to mail payments
• Worrying about due dates
• Getting hit with late fees
• Taking time to drive and drop off payments

Automated payments offer a simple, stress-free way to pay your water bill that requires minimal effort once initially set up. The amount due is simply withdrawn from your bank account each month on the due date.

To enroll in automated bank drafts, complete Kempner Water Supply’s auto-pay form and provide a voided check. There are no fees to utilize this payment method. It also helps establish a reliable payment history.

Potential Payment Issues and Solutions

While Kempner Water Supply tries to make paying your bill as easy as possible, there can be occasional issues that come up:

Problem: You’re facing financial hardship and can’t pay on time.

Solution: Contact Kempner Water Supply before your bill is past due to discuss payment arrangement options.

Problem: You switched bank accounts and forgot to update your auto-pay.

Solution: Notify Kempner Water Supply right away and send new account information to avoid late fees.

Problem: You mailed your payment but it wasn’t credited on time.

Solution: When mailing payments close to the due date, utilize certified mail or a delivery confirmation to have proof it was sent on time.

Reaching out to Kempner Water Supply’s customer service team quickly when a problem arises can help identify the ideal solution.

Contacting Kempner Water Supply Corporation

If you have any questions about your water bill payment options or need to notify them of any account changes, Kempner Water Supply Corporation can be reached:

• By phone at: (512) 932-3701 or (254) 547-9430
• In person at their office: 11986 E. Hwy 190, Kempner, TX 76539
• Online: www.kempnerwsc.com
• By email: [email protected]

Their team is available to help ensure you get signed up for the right payment method that fits your needs and preferences.

Managing household bills can be a burden, but Kempner Water Supply Corporation aims to simplify the process of paying your monthly water bill. With options like automated bank draft, credit card payments, online bill pay, mail, or pay-in-person, they offer a solution for every customer. Signing up for automated payments provides the most convenience, but you can pick the option that best matches your needs. Just be sure to pay the total due by the 15th of each month to avoid any late fees. Reach out to Kempner Water Supply’s customer service with any payment questions.