Paying Your Kingsport City Water Bill Online: A Quick and Easy Guide

Living in the city of Kingsport, TN means relying on the city’s water utility for your drinking water, sewer, stormwater and trash services. As a resident, it’s your responsibility to pay your Kingsport city water bill on time each month.

Luckily, the city offers a quick and easy way to pay your water bill online. In this comprehensive guide, I’ll walk you through everything you need to know about the online payment system, known as Click2Gov.

Overview of Kingsport’s Online Payment System

The city of Kingsport uses an online payment system called Click2Gov to allow residents to pay their water bills electronically. This system is very convenient, enabling you to

• View your account details and balance
• Check your payment history
• Sign up for automatic monthly payments
• Make one-time payments by credit/debit card or eCheck

To use Click2Gov, you just need to have your Kingsport water account number handy This can be found on the top right corner of your printed utility bill

The city does charge a small $3 convenience fee for online credit/debit card payments to cover transaction costs. But avoiding late fees is worth a few dollars!

Accessing Click2Gov to Pay Your Bill

To get started paying your Kingsport water bill online, just follow these simple steps:

1. Go to the Click2Gov website. You can access the payment portal through this link.

2. Enter your account number. This is the 9 digit number printed on your monthly utility bill. Make sure to enter it exactly as shown or the system won’t validate it.

3. Select a payment method. You can pay by credit card, debit card or electronic check. The $3 convenience fee applies only to credit/debit payments.

4. Enter payment details. Provide your card number and expiration date or eCheck info. Double check that all details are correct.

5. Confirm payment. Carefully review the payment amount and details before submitting.

Once you click submit, the payment will be processed immediately. You’ll receive an on-screen confirmation and email receipt. Log in anytime to view your payment history.

Registering an Account for Added Convenience

For added convenience, I recommend registering for an online account with Click2Gov. This allows you to securely save your payment details for faster checkout in the future.

Here’s how to quickly set up a Click2Gov account:

1. On the homepage, click “New User” under the login fields.

2. Enter your Kingsport account number, name, email and phone number.

3. Create a secure username and password.

4. Agree to the terms and conditions and click “Register”.

5. Check your email for a verification link to activate your account.

Once your account is activated, you can log in anytime to manage payments, view bills and account history. It makes paying your water bill a real breeze each month!

Helpful Tips for Using Click2Gov

To ensure a smooth payment experience, keep these tips in mind:

• Double check your account number each time to avoid errors.
• Log in a few days before your bill’s due date to avoid late fees.
• Have your credit/debit card or eCheck details handy when making a payment.
• Save your payment information to your account for faster checkout.
• Contact Kingsport Utility Billing at 423-229-9391 if you have any issues with online payment.
• Opt for paperless billing to receive bills electronically.
• Sign up for monthly auto-pay to set payments on autopilot.

Alternative Ways to Pay Your Kingsport Water Bill

If you prefer not to pay your bill online, Kingsport offers a few other payment options:

• By phone: Call 423-229-9481 to use the automated payment system anytime.

• In person: Visit the Kingsport Utility Billing office at 225 W. Center St. Monday-Friday from 8AM-5PM.

• By mail: Send a check or money order made payable to “City of Kingsport” to:

  City of Kingsport
  Attention: Utility Billing
  P.O. Box 305
  Kingsport, TN 37662

Be sure to allow enough mail time for your payment to arrive by the due date to avoid late fees.

Avoiding Late Fees and Disconnection

I want to emphasize the importance of paying your Kingsport water bill in full and on time each month. Here are some key points:

• Bills are issued monthly and due within 15 days of billing.

• A 10% late penalty is added if payment is not received by the due date.

• If your balance remains unpaid for 30 days past the due date, your water service may be disconnected.

• A $50 disconnection/reconnection fee will then be added for service restoration.

• Payment plans are available if you’re struggling to pay on time. Contact Utility Billing to set one up.

• Repeated late payments can negatively impact your credit score.

Set calendar reminders for your bill’s due date and automate payments to avoid headaches. Protect your good credit and keep the water flowing by paying on time!

Summary of Paying Your Kingsport City Water Bill Online

Paying your Kingsport utility bill through Click2Gov is fast, easy, and secure. Just visit the payment portal, enter your account number, select a payment method, provide details, confirm the amount, and submit. Consider setting up an account for quicker checkout.

Paying online helps you avoid late fees, service disruption, credit damage and unnecessary trips to City Hall. Be sure to pay your full balance by the due date printed on your monthly bill. Reach out to Kingsport Utility Billing with any payment issues.

Keeping your water service flowing takes regular responsibility. But services like Click2Gov make paying bills painless. Now you have all the tools you need to pay your Kingsport city water bill online quickly and hassle-free!