Having access to clean, safe drinking water is a basic necessity of life As a resident of Lake Charles, Louisiana, paying your monthly water bill ensures uninterrupted service and supports water infrastructure maintenance The City of Lake Charles offers various convenient payment options to fit every customer’s needs.
In this guide we’ll walk through the available methods for paying your Lake Charles water bill, both online and in-person. By understanding the payment process and setting up automatic payments you can avoid late fees and keep your water flowing.
Understanding Your Water Bill
When you look over your monthly Lake Charles water bill, you can see what you need to pay and when. Key charges include:
- Water service – covers water treatment and delivery
- Sewer service – for sanitary sewer maintenance
- Garbage collection – trash and recycling pickup fees
- Stormwater management – maintains drainage systems
- Taxes and surcharges
On the 10th of every month, the City of Lake Charles sends out bills that must be paid. Late fees apply after the due date.
Paying Online
You can pay your Lake Charles water bill most quickly and easily by going to the city’s web portal. To pay online:
- Go to [cityoflakecharles.com] and click on “Pay Water Bill Online”
- Select “Login to Pay”
- Enter your account number and password
- Choose payment amount and processing date
- Input credit card details and submit
You can also register for an online account to access payment history, balance, and due date. Online payments are processed instantly so your account is marked paid right away.
Paying by Phone
To pay by phone, call (337) 491-1487 and follow the automated system prompts. Have your account number, credit card, and amount ready. Phone payments incur a small convenience fee.
Paying by Mail
To pay your Lake Charles water bill by mail, send a check or money order made out to City of Lake Charles along with your payment stub to:
City of Lake Charles Water Division
PO Box 3706
Lake Charles, LA 70602
Allow 7-10 days for mailed payments to be received and processed to avoid late fees.
Paying in Person
You can pay your water bill in-person at Lake Charles City Hall:
City of Lake Charles Water Division
326 Pujo St.
Lake Charles, LA 70601
In-person payments can be made by cash, check, money order, or credit/debit card. Be sure to bring your printed bill.
Setting Up Auto-Pay
For hassle-free water bill payments, enroll in auto-pay through the online portal. This automatically pays your bill from a credit card each month.
To start auto-pay:
- Register for an online account
- Select the Auto-Pay option
- Enter your credit card information
- Choose the date you want payments processed
- Confirm your enrollment
Auto-pay ensures your water bill gets paid on time every month.
Avoid Late Fees
To avoid late fees on your Lake Charles water bill:
- Pay online or via phone on the due date
- Mail payment 7-10 days before the due date
- Set up automatic monthly payments
- Contact Lake Charles Water Division if you need an extension
What If You Miss a Payment?
If your water bill is not paid by the due date, a 10% late penalty applies. If it remains unpaid for 60 days, your water service may be disconnected. Reconnection fees also apply to resume service.
Avoid service interruptions by paying your water bill on time every month. Contact the city immediately if you expect to miss a payment so arrangements can be made.
Can You Make Partial Payments?
The City of Lake Charles requires payment in full each month and does not accept partial water bill payments. Your balance must be paid off monthly to avoid late penalties.
If struggling to pay, ask about possible payment plan options to work with the city on a manageable arrangement.
Keeping Your Water Flowing
Having continuous water service is vital for your home and family. Paying your Lake Charles water bill not only guarantees service but funds important system upgrades that deliver safe, reliable water.
Use the convenient online, phone, mail, auto-pay, and in-person options to fit your schedule and preferences. Just be sure to pay each month on time and in full to avoid fees or shut-offs. Maintaining your account helps Lake Charles continue providing essential water services.
Mix-up leaves Lake Charles woman owing two years of back pay on water bills – that’s $1,500
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