Paying your utilities bill can sometimes feel like a chore. Writing and mailing a check, making sure it arrives on time – who has time for all that these days? Luckily, Lake County Utilities offers an easy online bill pay option that saves time and hassle. In this article, we’ll walk through everything you need to know about paying your Lake County utilities bill online.
An Overview of Lake County Utilities
First a quick overview for those unfamiliar with Lake County Utilities. This department provides water sewer, and solid waste services to residents and businesses in Lake County, Ohio. They serve over 95,000 customers across the county.
The Lake County Utilities department has three main divisions
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Water Division – Provides safe drinking water to Lake County residents, They operate two water treatment facilities
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Sewer Division – Manages wastewater collection and treatment. They operate and maintain over 300 miles of sanitary sewer lines.
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Solid Waste Division – Runs the County landfill and recycling programs. They promote waste minimization and recycling.
We now know a little about Lake County Utilities. Let’s look at why it’s so easy to pay your bill online.
The Benefits of Paying Your Bill Online
Lake County Utilities offers an online bill pay system that provides many benefits:
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It’s fast – Pay your bill in just a few clicks, without having to mail in a payment.
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It’s easy – The online system is user-friendly and secure. All you need is your account number.
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It’s free – Lake County Utilities does not charge any fees for online payments.
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You can store payment info – Store your payment information securely to make future payments a breeze.
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Access payment history – View up to two years of your payment history online.
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Schedule payments – Set up recurring payments so your bill gets paid automatically.
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Receive paperless billing – Opt to receive bills electronically to reduce clutter.
As you can see, paying online makes the whole process quick, convenient, and hassle-free. No more buying stamps or remembering due dates. Online bill pay certainly beats the old-fashioned way!
How to Sign Up for Online Bill Pay
Ready to start paying your Lake County utilities bill online? Here are simple steps to get set up:
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Visit the website – Go to www.lakecountyohio.gov/utilities
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Click “Payments and Charges” – Under Department Menu, click on “Payments and Charges”.
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Select “View an Account/Make a Payment” – This will take you to the online bill pay portal.
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Enter your account number – This 9-digit number can be found on your paper bill.
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Set up your profile – Follow the steps to create your online account profile and password.
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Store payment method – Securely store a credit/debit card or bank account for easy payments.
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Start paying online – You’re all set up! Select “Pay Now” to pay your bill.
The whole signup process only takes a few minutes. Lake County Utilities does warn that online account access may be temporarily suspended during system upgrades. However, online bill pay remains available during these times.
Tips for Paying Your Bill Online
Here are some tips and reminders when using Lake County Utilities’ online bill pay:
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Check your account activity – Log in regularly to view your payment history and account balance.
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Set up auto-pay – For complete peace of mind, set up recurring automatic payments.
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Update contact info – Keep your email, phone number, and mailing address up to date.
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Watch for upgrades – Online account access may temporarily be suspended during system upgrades.
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Check due dates – Log in to view your bill and confirm when payment is due each quarter.
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Contact support – If you need help with online bill pay, Lake County Utilities can assist.
Paying your utilities bill online saves you valuable time and hassle. Lake County Utilities makes it easy to get set up and pay your bill in just minutes. So say goodbye to paper bills and stamps – start enjoying the convenience of online bill pay today!
Frequently Asked Questions about Lake County Utilities Bill Pay
Do you still have questions about paying your Lake County Utilities bill online? Below are answers to some frequently asked questions:
How long does an online payment take to process?
Online payments are typically processed by the next business day. The funds will be deducted from your account shortly after you submit payment.
Can I still mail in a check if I prefer?
Yes, Lake County Utilities still accepts payment by mail for those who prefer checks or money orders. But online is faster, easier, and saves on postage.
What if I forget my online account password?
You can reset your password directly on the online bill pay website. Click “Forgot Password” and follow the reset instructions.
What if there are insufficient funds in my account when a payment is processed?
Lake County Utilities will notify you if there are insufficient funds for a scheduled payment. A $25 fee applies which will be added to your bill.
Is paying online safe and secure?
Yes, Lake County Utilities uses industry-standard encryption to keep your data secure. Online payments are perfectly safe.
When do I need to pay to avoid late fees?
Payments are due by the due date shown on your bill to avoid any late payment penalties. Online payments process quickly, so pay 1-2 days before the due date.
Can I see previous statements online?
Yes! You can view and print your previous Lake County Utilities bills for up to 2 years back when logged into your online account.
Who can I contact for help with online bill pay?
You can call the Lake County Utilities Customer Service department at (440) 350-2070 for any questions or issues with online bill pay.