A Comprehensive Guide to Paying Your Lake Worth Beach Utility Bill

Living in Lake Worth Beach? Then you receive electric, water, sewer, and stormwater utility services from the city-owned Lake Worth Beach Utilities Properly paying your utility bill on time each month is important to maintain uninterrupted service. This guide will walk through creating an account, understanding your charges, setting up automatic payments, payment options, and getting assistance if needed

Creating an Online Account

The easiest way to manage your Lake Worth Beach utility bill is to create an online account on the Lake Worth Beach Utilities website Here’s how to get started

• Go to utilities.lakeworthbeachfl.gov and click on “Pay My Bill”

• Select “Sign Up” if you’re a new customer

• Provide your account number, address, email, and create a password

• Accept the terms and conditions

• Verify your email to complete registration

Once your online account is setup, you’ll be able to securely access your utility bill 24/7, view payment history, make one-time payments, and manage account details.

Understanding Your Utility Bill

When you receive your monthly statement, it’s important to review the various charges and details on your Lake Worth Beach utility bill:

• Account summary – Lists account number, service address, billing date, due date, total amount due

• Meter readings – Electric, water, and sewer usage since last bill

• Charges – Breakdown of rates, fees and taxes for each utility service

• Billing insert – Important notices and announcements

• Payment stub – Detach and submit with mailed payments

Closely monitoring your utility usage and charges each month enables you to catch any billing errors or abnormal spikes in consumption.

Setting Up Auto Pay

The most convenient way to pay your utility bill is to enroll in auto pay through your online account. Here’s how to do it:

• Go to “My Profile” and select “AutoPay”

• Choose your payment method – credit card or bank account

• Pick the date each month to automatically pay your bill

• Review and agree to the terms

• Submit the auto pay request

You’ll then receive email confirmations before each automatic payment is processed. It’s an easy, hassle-free way to stay on top of your utility bill!

Payment Options Overview

Lake Worth Beach offers multiple ways to pay your utility bill so you can choose the most convenient method:

• Online – Pay by credit/debit card or e-check through your online account.

• Phone – Call anytime to pay by phone using the automated system or speak to a representative.

• Mail – Detach payment stub from bill and mail with check or money order.

• In person – Pay by cash, check or card at City Hall.

• AutoPay – Set up recurring monthly payments from your bank account or card.

• Third Party – Pay at authorized retail locations displayed in the app.

Review all the options thoroughly to find the right fit for your needs and schedule.

Avoid Late Fees and Disconnection

Lake Worth Beach utility bills are due by the due date printed on your statement to avoid penalties. Late payments incur a 1.5% penalty per month. Here are some tips to pay on time:

• Mark your due date in your calendar when you receive the bill.

• Sign up for autopay or payment reminders through your online account.

• Pay early if you’ll be out of town near the due date.

• Contact utility customer service about delayed payments before the due date.

If your bill falls significantly past due, your services may be disconnected, incurring fees for both disconnection and reconnection. Stay in good standing by paying on time or arranging alternative payment plans if you expect difficulty making a payment.

Payment Assistance Programs

If you’re experiencing financial difficulties and are unable to consistently pay your utility bill, Lake Worth Beach offers programs to those who qualify:

• Payment arrangements – Set up a customized installment plan for past due balances.

• Low-income discounts – Reduced rates for households meeting income criteria.

• LIHEAP – Federal assistance program helping families pay energy bills.

• Project Care – Donations to assist households facing emergency situations.

Check eligibility for these cost-saving programs by contacting Lake Worth Beach Utilities.

Tips for Managing Your Utility Account

Follow these tips for smooth management of your Lake Worth Beach utility account:

• Update your contact info to ensure prompt delivery of bills and notices.

• Review statements carefully each month to identify any billing errors.

• Track your usage trends over time to catch unusual spikes.

• Go paperless with e-bills for convenient online access.

• Set bill pay reminders to avoid forgetting due dates.

• Inquire about budget billing to spread costs evenly over the year.

• Report leaks right away to avoid waste and higher-than-normal bills.

Staying proactive with your utility account makes paying your bill hassle-free.

Starting or Stopping Service

Notify Lake Worth Beach Utilities at least 3 business days in advance when starting or stopping service:

• Start service – Provide move-in date and utility service needs at the new address.

• Stop service – Give move-out date for final meter read and discontinue billing.

Coordinating service changes ensures accurate billing for the utilities you use at each residence.

Contact Lake Worth Beach Utilities

Don’t hesitate to contact Lake Worth Beach Utilities with any utility account or billing questions:

• Call 561-586-1665 Monday-Friday during business hours.

• Email [email protected] for billing inquiries.

• Initiate an online chat on business days for quick issues.

• Visit the utility office at City Hall in person for detailed assistance.

The knowledgeable utility staff is available to help by phone, email, online chat, or in person.

Key Takeaways for Paying Your Bill

Paying your Lake Worth Beach utility bill can be quick and painless by:

• Creating an online account to view and pay your bill.

• Understanding the charges and monitoring usage every month.

• Enrolling in auto pay to avoid late fees.

• Choosing a payment method that fits your needs.

• Seeking assistance if facing financial hardship.

• Contacting customer service with any questions.

Following these tips will ensure on-time, headache-free payment of your Lake Worth Beach utility bill. Reach out to the helpful utility staff if you need any guidance!