A lot of people in Lancaster, South Carolina get their water and sewer from Lancaster County Water and Sewer District (LCWSD). Paying your utility bill on time each month is an important responsibility. This guide will teach you everything you need to know to easily pay your Lancaster water and sewer bill online.
Overview of Lancaster County Water and Sewer District
LCWSD is a public water and wastewater utility providing services to residents and businesses in Lancaster County, South Carolina. They supply drinking water, collect and treat wastewater, and maintain the infrastructure to deliver these services.
In a service area of 600 square miles, the district takes care of about 27,000 people who need water and 22,000 people who need sewer. They take care of and run more than 1,300 miles of sewer and water mains, as well as treatment plants that make more than 4 billion gallons of drinking water a year.
LCWSD is run by a group of experienced professionals who are committed to making sure the water and sewer services are safe and reliable.
Why Pay Your Bill Online
Paying your water and sewer bill online is the quickest, easiest way to ensure on-time payment each month. Here are some of the key benefits of paying your LCWSD bill online:
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Convenience Pay anytime 24/7, without visiting the office.
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Efficiency: Takes just minutes to log in and make a payment.
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Payment proof: Get confirmation of payment and keep digital records.
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Auto-pay: Set up recurring payments to avoid late fees.
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Paperless: Go green with online statements instead of mailed bills.
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Secure transactions: Payment portal uses encryption to protect your data.
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Mobile friendly: Pay on any device like your smartphone, tablet or computer.
Paying online gives you flexibility while ensuring your bill gets paid on time, every time.
How to Pay Your Lancaster Water/Sewer Bill Online
Paying your LCWSD bill online is quick and straightforward using the online customer portal. You have a couple options:
One-Time Payment
To make a single bill payment, go to the LCWSD payment page and click “Pay Online.” Select “Pay As Guest” and enter your 10-digit account number and exact amount due. You’ll be redirected to a secure page to enter credit/debit card details. Your payment will immediately post to your account.
Set Up an Account
For the full range of online features, register for an online account. On the payment page, click “Pay Online” and “First Time User.” Provide your account number, email, phone number and password.
Once registered, you can:
- View real-time account balance and payment history
- Schedule one-time or recurring online payments
- Go paperless with e-bills instead of mailed statements
- Update account information and contact details
- Receive email reminders about upcoming bills
- Report service issues like leaks or odors
Storing your details for future logins makes paying bills and managing your account convenient.
Payment Methods Overview
In addition to secure online payments, LCWSD offers alternative ways to pay your water and sewer bill if you prefer not to pay online:
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By phone: Call 803-285-6919 to pay by credit/debit card over the phone.
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Mail: Send a check or money order to the address on your bill. Allow 7-10 days for delivery.
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In person: Visit the LCWSD office at 1400 Pageland Hwy in Lancaster and pay with cash, check or card.
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Drop box: Place a check or money order in the drop box at the utility office.
Whichever method you use, payments are due by the 10th of each month to avoid late payment penalties. Mailed payments must be postmarked by the due date.
Set Up Automatic Payments
The easiest way to avoid late fees and service disruptions is to enroll in auto-pay. This convenient feature deducts your balance due from your specified bank account or credit/debit card each month on the billing due date.
When registering for an online account, simply check the box to authorize recurring payments and enter your payment information. You can update your auto-pay details anytime through your account dashboard.
You can also complete an auto-pay authorization form available on the LCWSD website and return it by mail or in person. Be sure to provide account details, signature, and payment information.
Activating automatic bill payment gives you peace of mind knowing your bill is always paid on time.
Go Paperless with Online Statements
Tired of filing paper bills every month? Save time and clutter by opting out of mailed paper bills in favor of electronic statements.
When setting up your online account, look for the paperless billing option and uncheck the box to receive paper bills. Your monthly statements will be available to view and download in your account dashboard.
You’ll get an email notification when your new e-bill is ready. Log in anytime to view your PDF statement, current balance, and due date. No more misplaced bills or forgotten due dates! Going paperless cuts waste while keeping billing information at your fingertips.
Avoid Late Fees with Payment Reminders
LCWSD offers both email and phone call reminders to help prevent late payments and lapsed accounts.
When registering your online account, opt in to receive email reminders about upcoming bills. Emails go out approximately 10 days before your bill is due.
You can also call 803-285-6919 to have LCWSD add your phone number to receive automated payment reminder calls. Friendly pre-recorded messages provide a heads up your bill will soon be due.
Payment reminders help you remember to pay on time and avoid $10 late payment penalties. Keep your account in good standing and services uninterrupted.
Review Billing & Account FAQs
Understanding LCWSD policies around billing, payments, fees and account management will help you pay your bill on time and avoid issues.
Browse the FAQs on the LCWSD website for answers to questions like:
- What are the current water and sewer rates?
- When is my bill due each month?
- What fees apply for late payments?
- How do I change my mailing address?
- What if I’m going on vacation?
- How do I start or stop service?
Reading through the billing, payment, and account sections informs you so paying your monthly bill goes smoothly. Contact customer service if you need any clarification.
Payment Assistance Programs
LCWSD cares about the community and offers payment assistance programs if you are struggling to cover utility bills:
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Payment arrangements: Call to set up a payment plan for overdue balances.
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United Way Funding: Programs provide bill pay help for qualifying households.
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SC Stay Plus: Rental and utility funding from the state housing authority.
Don’t hesitate to contact LCWSD if you are having difficulty paying your bill on time. Their team will work to find solutions and avoid service disruptions.
Avoid Service Shutoff with On-Time Payments
Having your water shut off due to non-payment creates major headaches and health hazards. Avoid service interruptions by paying your LCWSD bill in full and on time each month.
If your account becomes 30 days past due, a shutoff notice will be issued. Accounts with balances still unpaid 10 days after notices are issued may have service disconnected.
Reconnection requires payment of the past due balance plus a $30 penalty. Same day reconnection only occurs if payment is received by 5PM. Protect yourself from shutoffs and fees by paying every bill by the 10th of the month. Keeping your account current is vital.
Update Account and Contact Information Conveniently Online
Moving? Starting or stopping service? You can now easily manage many account requests fully online through the LCWSD customer portal.