If you own property or run a business in the city of Las Vegas, you’ll receive a monthly or bimonthly sewer services bill This covers the cost of treating wastewater and maintaining the municipal sewer system Here’s a comprehensive guide on how to view, understand, and pay your Las Vegas sewer bill using the available options.
View and Manage Your Account Online
The easiest way to manage your Las Vegas sewer account is through the city’s online portal at secure3.lasvegasnevada.gov/paysewer. Here you can:
- View current and past sewer bills
- Check your account balance
- Make one-time payments
- Set up recurring auto-pay
- Update your account information
- View payment history
- Access customer support
To get started, you’ll need your 12-digit sewer account number or property parcel number. Your account number is on your printed sewer bill.
Registering for an online account takes just minutes. The portal offers convenience for monitoring your usage and payments 24/7. I check mine regularly to ensure credits are applied properly.
Pay Your Las Vegas Sewer Bill
The city offers several ways to pay your sewer services bill:
Online – Pay by credit/debit card or e-check through the payment portal. A third-party convenience fee applies to card payments.
Phone: To pay with a card or checking account over the phone, call 702-668-3000.
By mail – Send a check or money order to City of Las Vegas Sewer, P.O. Box 748022, Los Angeles, CA 90074-8022. Include your account number.
In person – Visit the Customer Care Center at 495 S. Main Street to pay by cash, check, or card.
Payments are due the 1st of each month and late after the 15th. A 15% penalty applies to late balances I advise enrolling in auto-pay to avoid late fees
Understanding Your Las Vegas Sewer Bill
Your sewer bill has detailed information on the services covered and breakdown of charges. Here are key sections to review:
This section lists your account number, service address, billing period, past balance, payments made, current charges, and the total amount you owe.
Sewer service – Base charge for wastewater treatment plus volume charge based on your water consumption.
Other charges – Includes authorized penalties, service turn-on fees, or account adjustments.
Message board – Notices about rate changes, payment reminders, or account issues appearing here.
Usage graph – Compares your monthly wastewater gallons used for the past 13 months.
Account history – Lists your recent account activity like payments, adjustments, penalties assessed, etc.
Review your bill carefully each month and address any discrepancies right away. Reach out to customer service with questions.
Avoid Penalties and Disconnection
To avoid fees, make sure to pay your bill in full by the 15th of each month. If you cannot pay on time, call the city immediately to discuss a payment plan. Qualifying customers can also inquire about utility assistance programs.
Accounts remaining unpaid 30 days past the due date are subject to water service disconnection. Reconnection involves additional fees. Keep your account current to prevent disruption.
Sign Up for E-Billing
Going paperless with e-bills is a great way to reduce clutter and have 24/7 bill access. To enroll:
- Log into your sewer account and check “E-Bills Only” under paperless options
- Add the city’s email address to your contacts so bills go to your inbox
You’ll receive an email notification when your new e-bill is ready. Use your online account to view or download it as a PDF. Automatic payments can be set up for e-bills too.
Moving In or Out?
If you’re establishing new service or discontinuing existing service, contact the city well in advance.
For move-ins, provide your settlement/closing date so the account can be transferred smoothly. To stop service, give a move-out date so final billing is accurate.
Sewer Costs for Homebuyers
When purchasing a property in Las Vegas, expect to pay a prorated portion of the monthly sewer bill at closing. This covers service from the seller’s last bill to your ownership start date.
Escrow companies handle the sewer bill proration between buyer and seller. As the new owner, you’ll need to contact the city after closing to transfer the account to your name.
Staying on top of your Las Vegas sewer account responsibilities ensures a positive experience with this vital city service. Monitor your usage, pay on time, and utilize the online portal and customer service team.
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FAQ
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