A Comprehensive Guide to Paying Your Water and Sewer Bill in Lawrenceburg, Kentucky

Living in the city of Lawrenceburg, Kentucky comes with many perks for residents However, it also comes with the responsibility of paying your monthly water and sewer utility bills to the city This comprehensive guide will walk you through everything you need to know about paying these essential bills on time as a Lawrenceburg resident or business owner.

Overview of Lawrenceburg Water and Sewer Services

The city of Lawrenceburg provides water and sewer services to around 10,000 residents across 3.2 square miles. The water department oversees water treatment, distribution, billing and other services. The sewer department manages wastewater collection and treatment.

Water rates are based on usage amount. The minimum charge for 0-2000 gallons is $25.76. Rates increase incrementally up to $6.08 per thousand gallons for over 50000 gallons. Sewer rates are a flat fee of $28.15 per month. Charges appear together on monthly utility bills.

Keeping current on water/sewer bills is a responsibility all residents and businesses must uphold. The city relies on this revenue to cover operational costs and infrastructure investments for the water distribution and wastewater systems. Thankfully, Lawrenceburg offers convenient payment options.

Getting Your Lawrenceburg Water and Sewer Bill

Utility bills for Lawrenceburg water and sewer service are mailed to customers on the 1st of each month.

The bill details your water usage and sewer charges for the previous month. It also shows any prior balance and lists the total amount due. Bills contain your account number and service address to identify you correctly.

If you do not receive your bill by the 5th of the month, contact the water department immediately to verify your mailing address. Not getting your bill does not exempt you from paying on time.

Lawrenceburg utility bills have a due date of the 15th each month. You should organize bill payment to occur before this deadline to avoid penalties. Now let’s review the ways you can pay your Lawrenceburg water/sewer bill.

Paying Your Bill by Mail

The traditional way to pay your Lawrenceburg utility bill is by mailing your payment to the address listed on the invoice.

To pay by mail:

• Write a check or money order payable to City of Lawrenceburg.

• Include your account number and service address on the payment.

• Mail using the return envelope provided with your bill.

• Send no later than the 10th of the month to ensure it arrives by the 15th.

• Keep the payment confirmation or receipt as your record.

Mailing a paper check or money order is a fine payment method but lacks speed and convenience compared to digital options.

Paying Your Bill Online

For faster processing and no postage, the city encourages residents to pay Lawrenceburg water/sewer bills online through their third party payment system.

To pay your bill online, simply:

1. Go to LawrenceburgKY.org.

2. Click on “I Want To” and select “Pay My Water Bill.”

3. Choose “Pay Water Bill” on the next screen.

4. Enter your account number and name. Click “Search.”

5. Select “Pay Total Due” and enter your payment information.

6. Print or save the confirmation page.

Online payments are applied immediately to your account balance. This secure online portal accepts debit/credit cards and e-checks. Pay anytime before the due date without leaving home!

Paying by Phone

Another way to pay your bill without writing checks is using the automated phone payment system.

To pay by phone:

• Call 1-855-774-0493

• Select option 1 for credit/debit cards or option 2 for e-checks

• Enter your Lawrenceburg account number

• Follow prompts to enter payment details

• Save the confirmation number at the end

The phone system is available 24/7 for your convenience. Payments by phone generally process within 1 business day. Just remember to call before 2pm on your due date.

Paying in Person

For those who prefer in-person bill payment, you can visit the Lawrenceburg Water Department office at:

100 N. Main Street
Lawrenceburg, KY 40342

Office hours are Monday-Friday from 8am-4:30pm. You can pay by cash, check, or money order. Debit/credit card payments are not accepted on-site. In-person payments allow same day processing.

Signing Up for Auto-Pay

The easiest way to avoid late fees and service interruptions is enrollment in auto-pay. This authorizes the city to automatically withdraw your water/sewer payment each month from a checking/savings account.

To begin auto-pay:

• Download the auto-pay form from the city website.

• Complete the form with your account and bank details.

• Attach a voided check.

• Mail to the water department address above.

Once set up, you’ll no longer have to manually handle bill payment. It’s done automatically before the due date. Just be sure your bank account has sufficient funds when the payment processes.

What Happens If You Pay Late

On the 16th of each month, the city adds a 10% penalty to all delinquent Lawrenceburg water/sewer accounts.

If a bill remains unpaid for 15 days after the due date, the city will disconnect water service. Reconnection requires paying the past due bill amount plus a $40 service fee.

Severely delinquent accounts get referred to a collection agency which damages your credit score. Avoid these negative outcomes by carefully noting due dates and scheduling timely payments.

Assistance for Low Income Households

The city understands some lower income households may struggle with water/sewer bills. If you need help, contact the water department to ask about their Hardship Program.

This program provides a $15 discount per billing cycle to qualifying households based on income criteria. You must apply and verify eligibility to receive assistance.

Key Takeaways

• Lawrenceburg utility bills for water/sewer are mailed on the 1st of the month and due on the 15th.

• Pay bills via mail, online portal, phone system, auto-pay, or in-person at the water department.

• A 10% late fee applies after the 15th along with possible service disconnection.

• Low income residents can get a $15 discount through the Hardship Program.

• Carefully schedule timely payments before due dates to avoid penalties.

Having access to clean drinking water and sewer systems is something we often take for granted. Yet paying these bills promptly and responsibly allows Lawrenceburg to continue providing these invaluable services. Follow the tips above to keep your account in good standing.