How To Pay Your Long Island Water Bill

Living on Long Island means relying on quality water services. But paying the water bill each month can feel like a hassle. Luckily, local water providers make paying your Long Island water bill quick and easy through various options.

There are a few main water utility companies that serve different parts of Long Island Depending on your address, your water supplier is likely either the Suffolk County Water Authority (SCWA), New York American Water, or the Long Island American Water

Below is an overview of how to pay your bill to each of these Long Island water providers:

Paying Your SCWA Water Bill

The Suffolk County Water Authority (SCWA) provides water services for nearly 1. 2 million Suffolk County residents. They make paying your water bill convenient through these options:

Pay Online

The easiest way to pay your SCWA water bill is through their online payment system. You can pay with e-check, debit card, or credit card. You’ll need your 10-digit account number to log in.

Pay By Phone

You can pay your water bill over the phone by calling (631) 698-9500 and asking for SCWA Customer Service. You can pay using automated system prompts or by talking to a representative.

Pay by Text

With SCWA’s PayByText system, you can pay your water bill by text message. Just respond to the payment notification text with your authorization code.

AutoPay

Sign up for AutoPay through SCWA to have payments automatically deducted from your bank account each month. This ensures you never miss a payment.

Pay In Person

Bring your water bill to the SCWA Customer Walk-In Center in Coram to pay in cash or check. You can also pay at local pharmacies like CVS or 7-Eleven. A $2 service fee applies.

Pay by Mail

Mail your water bill stub along with a check or money order to P.O. Box 9044, Hicksville, NY 11802-9044. Make sure to include your remittance stub and allow 7-10 days for processing.

Paying Your New York American Water Bill

New York American Water provides drinking water and wastewater services to parts of Nassau County, Queens, and the Rockaways. Here’s how to pay your bill:

Online Bill Pay

The easiest way to pay is to login online using your account number. You can pay by credit card, debit card or e-check with no fee.

Pay by Phone

Call the customer service line at 1-877-426-6999 and select the ‘pay by phone’ option. Have your account number ready.

AutoPay

Sign up to have your bill paid automatically from your checking account each month. Just complete the AutoPay form online or call customer service.

Pay in Person

Take your water bill to an authorized Western Union location to pay in person. Find pay locations near you on their website.

Pay by Mail

Send your payment stub and check or money order to PO Box 371332, Pittsburgh, PA 15250-7332. Allow 5-7 business days for delivery.

Pay Nearby

Some local retailers like Walmart and CheckFreePay let you pay your water bill in-store for a small service fee.

Paying Your Long Island American Water Bill

Long Island American Water serves portions of Nassau County. Pay your water bill to them using:

Online Payments

The most convenient way to pay is through your online account. Login and pay by credit/debit card or e-check for free.

Phone Payments

Call 1-800-750-4000 to pay your water bill over the automated phone system. Have your account number ready.

Mail-In Payments

Send a check or money order made out to ‘Long Island American Water’ to PO Box 5072, Carol Stream, IL 60197-5072. Include your remittance stub.

In-Person Payments

Take your bill to an authorized payment location like Walmart or 7-Eleven to pay in cash. A service fee applies.

AutoPay

Sign up to have payments automatically deducted from your bank account each month through AutoPay. Just complete the online enrollment form.

Payment Arrangements If You Can’t Pay

If you’re ever unable to pay your full water bill on time, don’t panic. Call your water provider right away to discuss payment plan options.

Some possible arrangements include:

• Spreading the past due balance over 3-6 monthly installments
• Paying a percentage, like 25%, now and the rest later
• Temporarily adjusting your monthly due date
• Applying for financial hardship assistance

As long as you proactively communicate with your water company, they will work to find a reasonable payment solution.

Avoid Late Fees and Service Disruption

To avoid late fees and potential service interruption, make sure to pay your water bill by the due date each month. Online payments and AutoPay help prevent forgetting and paying late.

If your account becomes delinquent, water service could eventually be turned off. Make every effort to pay on time, even if only partially, to demonstrate good faith.

Seek Bill Adjustments If Usage Spikes

If your water bill amount seems unusually high, don’t hesitate to contact customer service. They can check if your meter was misread or if you may have a leak.

If usage spiked due to a legitimate leak, ask about a one-time bill adjustment. Most water companies can deduct sewer fees for proven leaks.

Explore Financial Assistance Programs

Some households may qualify for financial assistance on their water bills through programs like:

• HEAP (Home Energy Assistance Program)
• Lifeline Discount programs
• Local charity funds

Check with your water provider to learn about available bill discount programs and eligibility rules in your area.

Moving? Update Your Service Address

Make sure to contact your water company right away when moving off Long Island or switching properties. Provide them with your new address to finalize your account.

And arrange for water service at your new home if provided by a different utility company. Terminating service at one home and starting it at another is easy when you notify them upfront.

Paying Your Water Bill Is Easy

While paying bills isn’t the most exciting task, Long Island water suppliers make the process hassle-free. Manage your water account online, enroll in AutoPay, use text alerts, and explore money-saving programs. Maintaining your water service is important, so take advantage of the many payment methods available.