Are you a Lowndes County resident or business owner responsible for paying monthly utility bills? Lowndes County offers convenient online bill payment options for water, sewer, and related services. This comprehensive guide will explain everything Lowndes County utility customers need to know about paying bills online through the county’s ecommerce website.
Overview of Lowndes County Utility Department
The Lowndes County Utility Department provides water and sewer services to around 5500 customers within their service area. This includes both residential and commercial accounts. The utility has grown significantly from just 200 customers in the 1970s.
The department is responsible for operating and maintaining 182 miles of water lines and 178 miles of sewer lines across the county. Their staff works hard to deliver quality services meeting all regulations, while providing exceptional customer service.
Billing is handled on a monthly basis, with customers charged for actual water usage along with any applicable service fees. Bills can be paid through various means, including the convenient online payment system we’ll focus on here.
Benefits of Paying Your Bill Online
Paying your Lowndes County utility bill online has numerous benefits
- Convenience – Pay anytime, 24/7 access
- Speed – Avoid mailing delays or trips to the office
- Secure – Payment portal uses encryption for safety
- Paperless – Go green by reducing paper usage
- Payment Tracking – Review payment history in your account
- Account Management – Update details, view statements, etc.
Online payments help customers save time and hassle when paying bills each month. It’s the most efficient way to pay.
How to Pay Your Bill Through the Online Portal
Here are step-by-step instructions for paying your Lowndes County utility bill online:
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Go to the payment portal website: ecommerce.lowndescounty.com
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Click on “UB.UtilitiesHome” or scroll down and select “Pay Bill”
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Login to your existing account, or click “New Users Register” to create an account
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On the Make Payment screen, enter your 10-digit account number
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Select whether to pay the Total Amount Due or a different Custom Amount
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Enter your payment details including card number or e-check info
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Carefully review all details to ensure accuracy
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Check the box to authorize payment and complete the transaction
Once submitted, your payment will typically process within 1-2 business days. Pay by the due date to avoid any late fees or penalties.
Tips for Using the Online Payment Portal
Here are some tips for effectively utilizing the Lowndes County online utility payment portal:
- Save payment methods to your account for faster checkout
- Sign up for paperless billing and automated email/text reminders
- Review your balance and payment history anytime
- Set up recurring auto-pay for hands-free payments
- Update your contact info and paperless preferences
- Contact Utility Dept with any account or billing questions
Other Ways to Pay Your Utility Bill
If you prefer not to pay online, Lowndes County offers other payment options:
- Mail in a personal check or money order
- Pay in-person at the Utility Department office
- Set up recurring bank draft payments (ACH)
- Call the office at (229) 671-2500 to pay over the phone
But the online payment portal provides the most convenient and efficient option for most customers.
Avoid Late Fees and Service Disruption
To avoid late payment penalties, make sure to pay your Lowndes County utility bill by the due date listed on your monthly statement. Late fees are typically assessed after the due date.
Failure to pay could eventually result in water or sewer service interruption. Contact the Utility Department immediately if you anticipate having difficulty paying on time. They can discuss arrangements or payment plans to help avoid disruption of your essential utility services.
Use Online Bill Pay for Efficient Utility Management
Paying your Lowndes County utility bill online helps streamline bill management each month. With 24/7 account access, you can log in anytime to:
- Check your balance
- View billing statements
- Monitor your usage
- Set up paperless billing
- Update payment methods
- Review payment history
- Arrange automatic payments
This allows you to stay informed about your account and proactively manage payments to avoid late fees or other issues. The online portal puts account control at your fingertips!
Pay Utility Bills Quickly and Securely Online
Lowndes County’s online utility payment portal allows customers to pay their water, sewer, and related bills electronically in just minutes. By taking advantage of this fast, secure, and convenient online option, you can save time and hassle when paying your monthly utility bill.
Sign up for automated reminders and paperless billing to make bill management even easier. Just be sure to pay by the due date shown on your statement each month to avoid late penalties. Keep your utility services running smoothly by enrolling in online bill pay today!
To Report Water or Sewer Problems
On weekdays from 8 a.m. – 5 p.m. you may contact the Utility Customer Service Department at 229-671-2500. For problems after hours, weekends, and holidays you may contact the Lowndes County Emergency telephone service at 229-671-2503.
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Steve Stalvey
Director Email
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Utilities
Physical Address 327 N. Ashley St. 1st Floor Valdosta, GA 31601 327 N. Ashley St. 1st Floor Valdosta GA 31601 Directions Phone: 229-671-2500 Hours Monday through Friday 8 a.m. to 5 p.m. Directory
Water levels continue to rise in Lowndes County
How do I pay my utility bill in Lowndes County?
Lowndes County Code Sec. 11.5 Rates, Fees, and Charges. If you are inquiring about the amount of your bill or if you need to know the balance of your account, please contact the Customer Service Department at 229-671-2500. If you would like to pay your utility bill using a credit / debit card, please call 229-671-2534.
What services does a utility company provide in Lowndes County?
In Lowndes County, Utility Companies provide electricity, natural gas, water, and sewer services. Valdosta residents can contact the Utility Company to learn about services, start or stop Utility services, or for billing and payment information. Looking for Georgia Power Co billing, payments & services?
How do I contact the Lowndes County emergency phone service?
For problems after hours, weekends, and holidays you may contact the Lowndes County Emergency telephone service at 229-671-2503. The Utility Department staff takes pride in providing quality water and wastewater services to the customers of Lowndes County and we look forward to meeting our customers needs.
Where can I find property taxes in Lowndes County GA?
Property Taxes Translate Lowndes County, GA Lowndes County Probation 601 N. Lee Street Valdosta, GA 31601 229-671-3220 Lowndes County Animal Shelter Linda Patelski, Director 337 Gil Harbin Industrial Blvd Valdosta, GA 31601 Ph: 229-671-2760