How To Easily Pay Your Lubbock Power And Light Bill Online

Paying your electricity bill on time every month is crucial to avoiding late fees and potential service interruptions. For Lubbock residents, Lubbock Power and Light (LP&L) is the local electric utility provider. LP&L makes paying your bill quick and easy through several convenient online payment options

I’ll walk through the various ways to pay your LP&L bill online so you can choose the method that works best for you. As a customer of LP&L for over 5 years, I’ve tried all their online payment options and can vouch for how user-friendly they are.

Overview of Lubbock Power And Light

First, let’s start with some background information on Lubbock Power and Light. LP&L is owned by the City of Lubbock and serves around 90,000 customers in the Lubbock area. They generate and deliver reliable electricity to homes and businesses across the city.

LP&L has been providing electric service to Lubbock since 1917. Over the past century, they’ve grown to operate 6 power plants and maintain over 1,800 miles of transmission and distribution lines.

As the sole electric utility provider for Lubbock, LP&L offers great customer service and multiple ways to pay your bill conveniently online.

One-Time Payments Through EZ-Pay

The easiest way to pay your LP&L bill online without registering an account is through EZ-Pay. This is a fast, one-time payment option accessible right on the LP&L website.

With EZ-Pay, you simply enter your LP&L account number, service address, and payment info to instantly pay your bill. There are no signup forms or passwords required. It’s a straightforward pay as you go system.

EZ-Pay also accepts Apple Pay and Google Pay for added convenience. You can quickly checkout with your digital wallet instead of inputting your credit/debit card details each time.

For a contactless payment method, EZ-Pay even provides the option to scan a QR code on your LP&L bill to instantly pull up your account and process payment.

Recurring Payments Through Account Registration

If you prefer the ease of setting up recurring payments, you can register your LP&L account online. This allows you to store your payment information securely on file.

Registering your account is easy – just head to LP&L’s online customer portal and click “Register” to get started.

After entering some basic personal and account details, you’ll create username and password login credentials. Then you can store your preferred payment method for automatic monthly deductions.

The great thing about registering your account is that you get access to these additional features:

  • View previous statements and payment history
  • Monitor daily usage and compare to previous periods
  • Receive email reminders when your bill is ready
  • Update account information and contacts

By registering, you get greater visibility into your LP&L account and can manage payments with just a few clicks each month.

Pay By Phone 24/7 Using Automated System

In addition to online payments, LP&L offers a convenient automated phone payment system. Their toll-free number is available 24 hours a day, 7 days a week.

To use the automated system, simply call (806) 775-2509. You’ll need to enter your 10-digit LP&L account number and the amount you owe for the current month.

The system securely takes payment info over the phone. You can pay by credit/debit card or electronic funds transfer from your bank account.

The phone automated method is useful if you don’t have easy internet access to pay online. It’s quick, taking just a few minutes to punch in your details and complete payment.

In-Person Payments at Authorized Payment Centers

If you prefer paying your bill in-person, LP&L offers several authorized payment locations around Lubbock. They partner with local businesses to provide you with walk-in payment centers.

Some of the most popular in-person payment locations include:

  • United Supermarkets – 2630 Parkway Drive
  • Amigo Wire Transfer – 2405 Clovis Rd
  • Check Express – 6002 Slide Road

When paying at an authorized payment center, you’ll need to present your LP&L bill or account number. Cash, checks, money orders, and credit/debit cards are accepted.

This is a simple way to hand deliver your payment each month. It gives you the face-to-face interaction and receipt confirmation that some customers prefer over online payments.

Avoid Late Fees By Paying Before Your Due Date

I always recommend paying your LP&L bill as soon as you receive it to avoid any late fees. Your monthly due date is printed right on your statement.

LP&L charges a 5% late fee if your payment is received after the due date. This extra 5% can add up over time, so it pays to stay on top of your bill payment schedule.

I like to take advantage of recurring automatic payments through my online account. This gives me peace of mind that my payment will always process on time without me having to remember.

Setting calendar reminders can also help prompt you to pay your bill online before the monthly due date. Getting into a regular payment routine is key to avoiding costly late fees.

Paying your utility bill doesn’t have to be a chore each month. By leveraging the right online or automated payment method for your needs, you can get it done quickly and painlessly. Avoid the stress of late fees and potential service disruptions by using one of the quick payment options outlined above.

Lubbock Power And Light Bill Pay

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Where can I pay a bill at City of Lubbock utilities?

The automated kiosks are available in the Customer Service Center at 1301 Broadway, Monday – Friday 8 a.m. – 5 p.m. and accept cash, credit, debit and check payments. Visit CityofLubbockUtilities.com now to learn more and view out the videos.

How do I contact city of Lubbock utilities?

Contact Us Contact City of Lubbock Utilities 1401 Avenue K Privacy Statement Terms and Conditions About City of Lubbock Utilities About Us Meet the Team Setting Utility Rates ©2024 City of Lubbock Utilities 1301 Broadway | Lubbock, TX 79401 | 806-775-2509 Manage My Account View My Account Start, Stop, or Transfer Service Customer Forms

How do I use EZ-Pay with city of Lubbock utilities?

You don’t have to register your account with City of Lubbock Utilities to use EZ-PAY. Simply click the button below, follow the prompts, and you’re all set! Now accepting Apple and Google Pay! Click here to set up your one-time payment today. You can also make one-time payments with Snap N Pay.

How do I make a payment in Lubbock?

Call 806-775-3409 with your bank information or debit or credit card and follow the prompts. Visit one of the many authorized payment centers around Lubbock to pay by cash, debit card or money order. Payments will be processed within two business days. Drop box payments received after 4 p.m. will be processed next business day.

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