Paying your monthly electric bill to Lumbee River EMC is easy when you know all the options available. As your trusted energy provider, we offer numerous convenient payment methods to fit any lifestyle or preference. In this comprehensive guide, we’ll walk through the various ways you can pay your Lumbee River EMC bill online, by phone, in person or by mail.
Overview of Payment Options
Lumbee River EMC offers flexibility and convenience through various bill pay options:
- Online via SmartHub
- Phone
- In person at a payment kiosk or office
- By mail
- Auto pay bank draft
- Budget billing
- Payment assistance programs
Review each option below to find the payment methods that work best for you.
Paying Online Through SmartHub
The fastest, easiest way to pay is through SmartHub, our online account management system. Once you create a SmartHub account, you can:
- View your current bill and account balance
- Make a one-time payment or schedule recurring payments
- Pay multiple accounts
- See payment history
- Access billing and usage information
To get started with SmartHub, visit https //lumbeeriversmarthubcoop/Login.html or click “Manage My Account” on our website. Registering takes just a minute or two. Then you’ll have secure 24/7 access to manage payments, track usage, report outages, and more.
SmartHub offers the ultimate convenience for paying your Lumbee River EMC bill online in just a few clicks. Payments post instantly to your account. You can use a checking/savings account, or major credit/debit cards.
Paying by Phone
Call our toll-free bill pay line at 844-827-4761 to make quick payments over the phone. This dedicated payment line helps protect your credit card information.
When paying by phone, have your Lumbee River EMC account number and credit/debit card ready. Payments made before 5 pm are applied the same day.
Paying In Person
Visit any of our office locations to pay by cash, check, or credit/debit card. Each office has a drop box if you need to pay after business hours.
You can also pay at our PaySite kiosks, located at:
- Headquarters in Pembroke
- Lumberton office
- North Center office in Raeford
PaySite kiosks accept cash, checks, and cards. Payments process instantly without any fees.
Paying by Mail
Mail your check or money order using the return envelope provided with your monthly bill. Include the payment stub to ensure proper credit to your account. Allow 5-7 days for mailed payments to reach us and process.
Send payments to:
Lumbee River EMC
PO Box 580208
Charlotte, NC 28258-0208
Enrolling in Auto Pay Bank Draft
Take the hassle out of paying your bill every month. With auto pay, we’ll automatically draft your payment from your bank account on the due date each month.
To get started, log into SmartHub and select AutoPay under the Billing & Payments tab. If you don’t use SmartHub, call our office to have a form mailed to you.
Auto pay ensures your payment is always on time, preventing late fees. You still receive a monthly bill to review charges before the draft occurs.
Balancing Expenses with Budget Billing
Budget billing provides stable electric bills month-to-month by averaging costs over the past 12 months. This levels out seasonal highs and lows into a predictable monthly payment amount.
To enroll in budget billing, call our office. We’ll evaluate your account and usage history to calculate your monthly budget payment.
Seeking Payment Assistance
If you’re struggling to pay your Lumbee River EMC bill, we have programs to help, including:
- Deferred Payment Plans – Spread past-due balances over 3-6 months
- Senior Citizen Pay Plan – Waives late fees for seniors 62+ or disabled
- Local Energy Assistance Programs – Links to organizations providing bill payment assistance
Contact our billing department to discuss payment assistance options. We’ll find a solution that works for your situation.
Paying Is Quick and Easy
As you can see, Lumbee River EMC offers flexible payment options to suit your needs. From SmartHub to auto pay to budget billing, we make it easy and convenient to pay your electric bill.
If you have any questions about your account or payment methods, our team is here to help. Contact us online or call 800-683-5571. We look forward to serving you and your home or business with reliable, affordable electric service.
Lumbee River Electric Membership Corporation Red Springs NC 28377-1668
How does Lumbee River EMC auto pay work?
You will continue to receive an electric bill each month, Lumbee River EMC will draft the amount of your bill from your bank account on the “DUE DATE” of the bill. To signup for Auto Pay: Access your account thru SmartHub, select the Billing & Payments option, then select Auto Pay Accounts to sign up for …
How do I contact Lumbee River EMC?
Our Member Account Representatives are readily available to answer any questions regarding your electric account. During regular business hours from 7 AM to 7 PM, Monday through Friday, at 910-843-4131 or 800-683-5571. Contact Us In-person, over the phone, or by email, Lumbee River EMC’s Member Accounts Team is here for you!
How do I pay my Lumbee River EMC Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Lumbee River EMC. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
Who owns Lumbee River EMC?
Lumbee River Electric Membership Corporation is a not for profit electric utility owned by the more than 54000 members that we serve in Cumberland, Hoke, … In-person, over the phone or by email, Lumbee River EMC’s Member Accounts … How can you help? You can help your fellow member-owners by contributing as …