Paying your utility bill is an essential part of being a responsible homeowner or renter in Maple Grove. The city offers a convenient online option to pay your water, sewer, recycling, stormwater, and streetlight utility bill. In this article, I’ll walk you through the process step-by-step.
Overview of Maple Grove Utility Billing
Water, sewer, recycling, stormwater, and streetlights are all billed by the City of Maple Grove’s utility billing department. Here’s a quick rundown of each utility:
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Water: This covers the cost of getting clean water to your home or business. Usage is metered.
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Sewer – Covers the cost of wastewater treatment Charged as a percentage of water used
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Recycling – Flat quarterly fee for curbside recycling service provided by Republic Services
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Stormwater – Quarterly fee to fund stormwater management infrastructure based on property type,
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Streetlights – Flat quarterly fee to cover streetlight electric costs.
Utility bills are mailed quarterly. Payment is due within 25 days of the billing date to avoid late fees.
Why Pay Online?
Paying your Maple Grove utility bill online is quick, easy, and secure. Here are some of the benefits:
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Convenience – Pay anytime, anywhere with an internet connection. Avoid mailing checks or visiting City Hall.
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Payment Options – Make one-time payments or set up recurring payments from a bank account, credit card, or debit card.
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Payment Confirmation – Get instant payment confirmation when you pay online.
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Paperless Billing – Reduce clutter and waste by going paperless.
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Account Management – View billing history, make changes to your account, and more.
How to Pay Your Utility Bill Online
Ready to pay your Maple Grove utility bill online? Follow these simple steps:
1. Visit the Payment Portal
Go to www.maplegrovemn.gov/501/Pay and click on “Utility Bills” under the Online Payments section. This will take you to the payment portal login screen.
2. Create an Account
First-time users need to create an account. Have your most recent utility bill handy to reference your account number and billing address.
Click “New users click here to register” and fill in your account details. Make sure your account information matches exactly what is on your utility bill.
3. Log In
If you’ve paid online before, simply log in with your email and password.
4. Select Payment Amount
Your current balance due will automatically populate. You can change the amount if you want to pay a different amount.
5. Enter Payment Method
Choose whether to pay by credit card, debit card, or electronic check (direct bank account withdrawal). Enter your payment details.
You can save your payment method to your account profile for future use.
6. Submit Payment
Review the payment details and click “Continue” to finalize and submit your online payment.
7. Get Confirmation
You will receive instant payment confirmation via email. The payment will also show in your account history on the portal.
And that’s it! By paying online, you’ve just made paying your Maple Grove utility bill quick and hassle-free.
Other Online Account Management Options
In addition to paying your bill, the online portal gives you access to manage your utility account. Here are some of the other tasks you can complete:
- Update account information like phone number or email
- View billing history
- Sign up for paperless billing
- Check water usage
- Request service turn on/off
- And more!
Review your profile settings to customize account notifications and paperless options.
Utility Billing Payment Assistance
For residents facing financial hardship, Maple Grove offers utility payment assistance programs:
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Payment arrangements – Set up a monthly payment plan for past due balances.
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Billing adjustments – One-time bill adjustment based on eligibility.
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Water bill rebates – Rebates to offset bill increases for income-qualified households.
Contact the utility billing department to learn more and apply.
Avoid Late Fees
To avoid late fees on your Maple Grove utility bill, make sure payment is received by the due date printed on your statement. Paying online is the easiest way to ensure on-time payment.
If you miss the deadline, a 10% late penalty is applied to balances over $10. Pay ASAP to stop late fees from accumulating.
Review the utility billing department page for additional policies related to late payments, disconnections, and other billing questions.
Lead Report (201 B+
Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.
What about City Of Maple Grove Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.
As you can see, City Of Maple Grove Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers weve analyzed.
Lead Report (201 B+
Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.
What about City Of Maple Grove Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.
As you can see, City Of Maple Grove Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers weve analyzed.
Utility Bill Pay Options
FAQ
Who is the water provider in Maple Grove MN?