A Guide to Paying Your Marina Coast Water District Bill Online

Having access to clean reliable water is a necessity we often take for granted. To keep water flowing to homes and businesses water districts work hard to supply this vital resource while also maintaining complex infrastructure systems. As a customer, our part is paying the water bill.

For residents and businesses located in Marina, California, the Marina Coast Water District (MCWD) provides water and wastewater services. Paying your MCWD bill on time is important to avoid disruption of service. The good news is that MCWD offers an online bill pay system to make paying fast and easy.

This article will provide an in-depth look at how to use the MCWD online bill pay system. We’ll cover how to sign up make one-time payments set up autopay, check payment history, and more. Read on to learn how you can simplify bill payment with MCWD.

Overview of Marina Coast Water District

First, a quick overview of the Marina Coast Water District for context:

• MCWD provides water and wastewater services to around 40,000 residents in Marina, California and surrounding areas.

• They utilize a mix of groundwater, purchased water, desalinated water, and recycled water from various sources.

• The service area covers about 31 square miles along the coast of the Monterey Bay.

• MCWD takes care of more than 15 wells, 200 miles of water mains, and other things that bring water to people.

MCWD Online Bill Pay System

To allow customers to easily pay their water bills online, MCWD utilizes a bill pay system powered by MerchantTransact.

Key features include:

• Pay by credit/debit card or electronic check.

• Schedule one-time or recurring payments.

• Sign up for paperless billing.

• View payment history.

• Pay multiple accounts.

• Mobile friendly site.

• Email reminders before bills are due.

Next, we’ll walk through how to use this system to pay your MCWD bill online.

Getting Started with MCWD Online Bill Pay

Signing Up

1. Go to mcwd.merchanttransact.com.

2. Click “Sign Up” to create an account.

3. Enter your MCWD account number, email, and create a password.

4. Accept the terms and conditions.

5. Verify your email to complete signup.

Once your account is created, you can start paying bills immediately.

Making One-Time Payments

1. Log into your account at mcwd.merchanttransact.com.

2. Locate your account and click “Make Payment”.

3. Enter payment amount and select a payment method.

4. Enter billing details and submit payment.

One-time payments are easy for those random months you need to pay manually. But setting up autopay makes life even easier.

Enrolling in Autopay

1. In your account, click on “My Profile”.

2. Select “Add Automatic Payment Account”.

3. Choose “Visa/MasterCard/Discover” or “Bank Account”.

4. Enter your payment account details.

5. Specify the date and amount for automatic payments.

6. Review and submit the autopay enrollment form.

Autopay will now deduct your water bill from your card or bank account each month.

Other Features and Services

MCWD’s online bill pay system comes with additional features to improve the billing experience:

• Paperless Billing – Go paperless to save trees and clutter. Get bills by email only.

• Account Management – Update billing address, payment methods, paperless settings, etc.

• Payment History – View past bills and payments for up to 18 months.

• Notifications – Get reminders when a bill is ready and due. Prevent late fees.

• Mobile Access – Pay bills on your phone or tablet via the mobile-friendly website.

• Multiple Accounts – View and pay different accounts from a single login.

• Automatic Bill Calculation – System calculates your bill amount based on water usage each month.

• Customer Support – Get assistance via email, phone, or chat.

Benefits of Paying Online

Paying your MCWD water bill online provides a wide range of benefits:

• Convenience – Pay 24/7 without visiting the MCWD office

• Ease – Make one-time or recurring payments in just minutes

• Control – Manage bills and payments from one dashboard

• Automatic – Set it and forget it with autopay

• Secure – Payment data protected by encryption

• Accessible – Pay anywhere via web or mobile app

• Savings – Avoid late fees with text and email reminders

• Environment – Go paperless and reduce waste

Contacting MCWD

If any billing issues arise, contact MCWD directly:

Phone: (831) 384-6131

Email: [email protected]

Address: 11 Reservation Rd, Marina, CA 93933

They can help with questions about high usage, leaks, payment plans, paperless billing, and any other billing or service concerns.

Paying your water bill doesn’t need to be a chore. The MCWD online bill pay system makes it fast and straightforward. Features like automatic payments and paperless billing simplify the process while reminders help avoid late fees. Less hassle means one less thing to worry about each month. Sign up for MCWD online bill pay today to have one less bill to handle manually!