How to Pay Your Marquette Board of Light & Power Bill: A Step-by-Step Guide

The Marquette Board of Light & Power (MBLP) provides electricity services to residents and businesses in Marquette, Michigan. Paying your MBLP bill on time each month is important to avoid late fees and potential service disruption. MBLP offers several convenient payment options to pay your bill online, by phone, by mail, or in person.

In this comprehensive guide, I’ll outline the various methods to pay your MBLP electric bill and answer common questions on billing and payment assistance.

Overview of MBLP Bill Payment Options

MBLP offers the following ways to pay your monthly electric bill:

• Online through SmartHub
• By phone
• By mail
• In person at MBLP’s office
• Automatic withdrawal from bank account
• Payment kiosks around Marquette

Paying online through SmartHub is the fastest and most convenient way to pay 24/7. However, MBLP accepts a variety of payment methods to fit your needs.

Step 1: Sign Up for a SmartHub Account

The easiest way to pay your MBLP bill is through SmartHub, the online customer portal SmartHub allows you to

• Pay your bill immediately
• View billing history
• Monitor energy usage
• Enroll in autopay
• Receive paperless billing

To create a SmartHub account:

• Go to https://mblp.smarthub.coop/
• Select “New User”
• Enter your account number and other details
• Create a username and password

It only takes a few minutes to create your SmartHub profile. This provides 24/7 access to manage your MBLP account online.

Step 2: Pay Your Bill Through SmartHub

Once your SmartHub account is set up, paying your MBLP bill is fast and simple:

• Log into SmartHub
• Select “Pay Now”
• Choose a stored payment method or enter new details
• Enter the payment amount
• Select “Pay” to process your payment

Your MBLP bill can be paid any time through SmartHub using your bank account, credit card, or debit card You’ll receive an emailed payment confirmation.

Scheduling Recurring Payments

For added convenience, you can schedule recurring payments in SmartHub to automatically pay your MBLP bill each month.

To set up recurring payments:

• Go to the “Billing and Payments” section of SmartHub
• Select “Recurring Payments”
• Enter your payment details
• Set the payment date and amount
• Confirm the terms and conditions

This will pay your electric bill automatically on the same day each month. You can cancel or edit recurring payments at any time.

Enrolling in Auto-Pay Through SmartHub

Another option is enrolling in Auto-Pay to have your balance paid in full each month on the due date.

To enable Auto-Pay:

• Go to the “Billing and Payments” section in SmartHub
• Select “Auto Pay Program”
• Choose your payment method
• Check the authorization box
• Click “Enroll in AutoPay”

Your MBLP bill will be paid automatically on the due date moving forward. You’ll avoid late fees using this convenient option.

Paying Your MBLP Bill by Phone

If you prefer to speak with a representative, you can pay your MBLP bill by calling 906-228-0311. Have your account number ready to access your account.

Payments can be made over the phone using a debit/credit card. A processing fee applies to card payments made by phone.

Paying Your MBLP Bill by Mail

To pay your MBLP bill by mail, detach the payment slip from your monthly paper statement. Write your account number on the check or money order payable to MBLP and mail to:

Marquette Board of Light & Power
PO Box 1366
Marquette, MI 49855

Allow 5-7 business days for mailed payments to be received and processed by MBLP. Payments must be received by the due date to avoid late fees.

Paying in Person

You can also pay your MBLP bill in person at the MBLP office located at:

2200 Wright St.
Marquette, MI 49855

The office is open Monday-Friday from 8 AM to 5 PM. In-person payments can be made by cash, check, money order, or credit/debit card.

Using Payment Kiosks

For added convenience, MBLP has partnered with PaySite kiosks located around Marquette for in-person bill payment. Payment kiosks accept cash, coins, or credit/debit cards. Locations include:

• Marquette Food Co-op
• Marquette Township Community Center
• Superior National Bank
• AmericInn Hotel & Suites

Signing Up For Automatic Withdrawal

Another option is signing up for automatic withdrawal from your bank account each month. Complete MBLP’s authorization form to enroll. Your bill amount will be deducted from your account on the due date each month.

Financial Assistance Programs

If you are struggling financially, MBLP partners with several local organizations to provide bill payment assistance:

• DHHS – State emergency relief program
• Salvation Army – One-time hardship assistance
• St. Vincent de Paul – Bill payment help for low-income residents

You can also call MBLP at 906-228-0311 to discuss customized payment plan options. Extensions may be provided based on your circumstances.

Avoid Late Fees with On-Time Payment

Your MBLP bill is due by the date listed on your statement to avoid late fees. If the due date falls on a weekend or holiday, payment must be received the last business day prior.

You can receive email or text alerts from SmartHub as your bill’s due date approaches so you don’t forget. Pay on time each month to maintain positive account standing.