How to Pay Your Utility Bill in Marysville, Ohio: A Comprehensive Guide

Living in Marysville, Ohio comes with access to essential city services like water, sewer, trash pickup and more. But keeping track of paying your monthly utility bill can be a hassle. This comprehensive guide will walk through the various ways to pay your Marysville utility bill, understand the charges, and get help if needed.

As a resident of Marysville, I’ll share insider tips on making utility payments stress-free. While written specifically for Marysville many of these bill pay tips apply to other cities as well. Let’s dive in!

Overview of Marysville Utility Bill Payment Options

The City of Marysville offers various convenient ways to pay your utility bill for water sewer, trash and other city services. Here are the main payment methods available

• Online – Pay via the online payment portal using your account number. Fast and easy!

• Phone – Call the 24/7 automated phone payment line at 937-303-5250.

• Mail – Send a check or money order to the utility billing office.

• In Person – Visit the utility billing office or drop your payment in a drop box.

• Auto Pay – Set up recurring bank account withdrawals so it’s done automatically.

I’ll now explain how to use each of these options to pay your Marysville utility bill.

Paying Your Bill Online

The quickest way to pay your utility bill to the City of Marysville is online through their payment portal. Just follow these simple steps:

1. Go to www.municipalonlinepayments.com/marysvilleoh/utilities

2. Click “Quick Pay” and enter your 10 digit account number.

3. Select the account you wish to pay if you have multiple accounts.

4. Choose a payment amount and enter your credit/debit card or eCheck details.

5. Review the payment info and click “Continue” to submit.

And that’s it! The online payment portal is so convenient because you can pay on your computer, tablet or mobile phone anytime.

Paying by Phone

To pay your utility bill over the phone, call the City of Marysville automated payment line at 937-303-5250.

This line is available 24/7. Have your account number and payment details ready. Follow the voice prompts to enter your info and make a payment.

It’s quick, easy, and only takes a few minutes to pay your bill by phone. No need to hold for a representative.

Paying by Mail

To pay your utility bill to the City of Marysville by mail, follow these simple steps:

• Make your check or money order payable to City of Marysville

• Write your Marysville utility account number on the check memo line.

• Mail your payment to:

City of Marysville
ATTN: Utility Billing
209 S Main St
Marysville, OH 43040

Be sure to include your payment stub from your bill. Allow 5-7 business days for mailed payments to process.

Paying In Person

You can also pay your Marysville utility bill in person at the Utility Billing Office located at:

209 S Main St
Marysville, OH 43040

The office accepts:

• Cash payments
• Personal checks
• Credit/debit cards (Visa, Mastercard, Discover, American Express)
• Money orders

Simply visit the Utility Billing Office during business hours with your payment. You will receive a receipt.

For after hours, you can use the drive-up night drop box located along the alley off W 6th Street. Do not deposit cash in the night box.

Setting Up Automatic Payments

For easy utility bill payment, consider setting up automatic withdrawals from your bank account. Here’s how it works:

1. Download the Automatic Withdrawal Application form from the city website.

2. Complete and sign the application with your account details.

3. Return the form to the Utility Billing Office by mail, email, fax, or in person.

4. On the bill due date each month, your payment will automatically be withdrawn.

With automatic payments, you don’t have to remember to manually pay each month! It provides peace of mind knowing it’s always paid on time.

Understanding Your Utility Bill Charges

Now let’s discuss what’s actually on your monthly utility bill from the City of Marysville. Key sections include:

• Account number and address

• Service period

• Meter readings for water usage

• Water charges

• Sewer charges

• Recycling fee

• Refuse fee

• Stormwater fee

• Sales tax

• Account balance summary

• Due date

Review the Service Detail section closely and make sure you understand each fee charged before paying your utility bill. Contact Utility Billing with any statement questions.

Avoiding Late Fees and Disconnection

Utility bills in Marysville are due the last business day of each month. If you miss the due date, here’s what happens:

• A 10% late penalty is added if not paid by the due date

• Accounts get disconnected if still unpaid after two billing cycles.

• A $100 disconnection/reconnection fee is charged for service interruptions.

Avoid penalties and service interruptions by paying on time each month! Set calendar reminders for the bill due dates.

Getting Back On Track with Past Due Bills

If you fall behind on utility bills and face disconnection, take these steps:

• Contact Utility Billing immediately and explain your situation.

• Inquire about payment plans – They may allow graduated monthly payments.

• Apply for financial assistance – Local charities may offer help for utility bills.

• Prioritize paying – Treat utility bills like any other must-pay expenses.

• Address underlying issues – Get help if coping with unemployment, illness or other hardships.

Don’t hesitate to reach out to Utility Billing for help getting back on track with past due bills. Disconnection can be avoided with communication and payment arrangements.

Moving In or Out of Marysville?

When moving to a new home in Marysville:

• Contact Utility Billing to activate service at your new address.

• Make sure prior owner’s final bill is settled before transferring service to your name.

When moving away:

• Notify Utility Billing at least 1 week before your move date to deactivate service.

• Provide a forwarding address for your final bill.

• Complete a final meter reading if required.

• Pay any outstanding utility charges.

Properly starting and stopping service avoids confusion with final balances and billing.

Extra Utility Charges to Be Aware Of

Beyond your regular water/sewer bill, here are some extra utility fees and charges to know about in Marysville:

• A $150 deposit is required to establish services, payable by new tenants only.

• Mobile home parks are charged $200 if they fail to report vacant lots.

• A $100 reconnection fee applies if service is disconnected for nonpayment.

• Active sub-meters for outside irrigation require an additional monthly charge

Saving Money on Your Utility Bill

Looking to lower your utility bills in Marysville? Try these money-saving tips:

• Monitor your usage and be aware of spikes.

• Check for leaks and dripping faucets causing excess water usage.

• Install low-flow fixtures and water-efficient appliances.

• Take shorter showers and turn off water when brushing teeth.

• Reduce sewer charges by directing downspouts away from storm drains.

• Use hose nozzles when washing cars and watering lawns.

• Mulch around plants and trees to retain moisture.

• Run full laundry and dishwasher loads.

With some adjustments, you may be able to shrink those annoying utility bills. Every bit of conservation helps!

Key Takeaways for Hassle-Free Utility Payments

• Sign up for online account access to easily view and pay bills.

• Opt for automatic payments to avoid late fees.

• Carefully review charges each month and address any errors promptly.

• Contact Utility Billing immediately if struggling to pay on time.

• Move ins/outs require contacting Utility Billing to start/stop service properly.

• Conservation can help lower water usage and sewer charges.

Frequently Asked Questions about Marysville Utility Bills

Here are answers to some common questions about utility bills in Marysville:

What utility services are included on my bill?

Your bill covers water, sewer, recycling, refuse (trash), stormwater drainage fees, and related taxes.