How to Pay Your Mazda Bill Over the Phone

Owning a Mazda vehicle means you get to enjoy fun driving dynamics and cool styling. But it also means making monthly payments to Mazda Financial Services for your auto loan or lease. While online payments are convenient, some customers prefer to pay bills with good old-fashioned phone calls. Read on to learn how to pay your Mazda bill over the phone.

Who to Call

To pay your Mazda Financial Services bill by phone, you will call their centralized billing and customer service line at

1-866-693-2332

This toll-free number is available 24/7. However live customer service representatives are only available between 8AM-8PM in your local time zone Monday through Friday. Outside those hours, you can use the automated phone system.

Whether you want to speak to an agent or use the self-service options, dialing 1-866-693-2332 is the number to call to pay your Mazda account.

What Information to Have Ready

Before calling in your payment, make sure you have the necessary account details on hand:

• Your 15-digit Mazda Financial Services account number
• Full monthly payment amount due
• Bank account number and routing number (if paying from a bank account)
• Credit/debit card number and expiration date (if paying by card)

Having this information ready will allow the phone agent to quickly access your account and process the payment.

Paying with Bank Account

One way to pay your bill over the phone is by using your checking or savings account. The steps involved are:

1. Call 1-866-693-2332 and select the “Make a Payment” option.

2. When prompted, enter your 15-digit account number.

3. Choose the option to pay by bank account.

4. Provide your bank’s 9-digit routing number and your account number.

5. Enter the payment amount when asked.

6. Approve the verbal authorization.

The agent will then process an electronic debit from your bank account to pay your Mazda bill. Most payments post instantly so your account is credited right away.

Paying with Credit/Debit Card

You can also use your credit or debit card to pay over the phone:

1. Call 1-866-693-2332 and select “Make a Payment”

2. Input your 15-digit Mazda Financial account number.

3. Select the option to pay by card.

4. Provide your card number, expiration date, and security code.

5. Enter the payment amount when prompted.

6. Approve the verbal authorization.

The agent will charge your card to make the payment on your account. It’s quick and easy.

Confirm Payment Details

Before completing a phone payment, the agent will summarize the payment details back to you. Be sure to verify:

• The last 4 digits of the bank account or card used
• The payment amount
• The account number on file

Double check this information is all correct before authorizing the payment.

Get Payment Receipt

After paying your bill over the phone, remember to ask for a confirmation or receipt number.

You can also follow up later online or by calling back into the automated system to retrieve payment confirmation details.

Having the receipt number handy helps if any questions come up about the payment posting to your account.

Set Up Recurring Payments

If you plan to pay your Mazda bill by phone regularly each month, consider setting up automatic recurring payments.

This way, the same payment amount will be automatically deducted from your bank account or credit card on the same day every month.

To enroll in recurring phone payments:

1. Call 1-866-693-2332 and say “Recurring Payment”

2. Provide your Mazda account number

3. Pick your payment method and enter details

4. Select the day each month to withdraw payments

5. Authorize the verbal agreement

You can cancel or change your recurring phone payment at any time by calling the same number.

What to Expect with Phone Payments

Now that you know how to pay your Mazda Financial Services bill by phone, here is what to expect:

• Minimal wait times when calling during service hours

• The automated system if calling after hours

• Payments credited same day, or next business day if on a weekend

• Live agent assistance available in English and Spanish

• Polite, friendly service representatives

• Quick 5-10 minute calls

Paying by phone is fast, simple, and secure. Consider it for paying your next Mazda bill.

Other Mazda Bill Pay Options

In addition to phone payments, Mazda Financial Services offers:

• Online payments – Pay bills through your account dashboard

• Mailed payments – Send check or money order with payment stub

• Mobile app – Download the Mazda Financial Services app to pay

• In-person payments – Visit local dealer to pay in cash, check, or card

Choose the payment method that is most convenient each month. The toll-free automated phone system is always available as a reliable backup option.

Contact Mazda Financial Services

If you have any other questions about your Mazda auto financing or how to pay your bill, reach out to customer support:

Phone: 1-866-693-2332

Hours: Monday – Friday, 8AM – 8PM local time

Email: [email protected]

Mazda Financial Services wants to provide exceptional service to customers. Paying your bill easily each month by phone is one way they meet that goal.