Receiving medical care can be stressful enough without worrying about how you’ll pay the bill. At MercyOne North Iowa clinics we make the billing and payment process as smooth and simple as possible for our patients. This guide will walk you through everything you need to know about paying your MercyOne clinic bill conveniently online.
Overview of MercyOne North Iowa
MercyOne North Iowa is part of the larger MercyOne health network serving Iowa communities We operate numerous outpatient clinics across North Iowa offering primary care, specialty care, imaging, laboratory services, and more
Our clinics include
- MercyOne Mason City Clinic
- MercyOne Clear Lake Clinic
- MercyOne Charles City Clinic
- MercyOne Hampton Clinic
- MercyOne West Fork Clinic
- MercyOne North Iowa Surgery Center
- MercyOne North Iowa Medical Center Clinics
In addition to clinics, we have MercyOne North Iowa Medical Center hospital in Mason City.
Benefits of Paying Your Bill Online
Paying online through our secure patient portal offers many advantages:
- Convenience: Pay 24/7 without visiting an office
- Payment tracking: Payment history and receipts available anytime
- Auto-pay: Set up recurring payments from bank account
- Paperless billing: Reduce clutter from mailed statements
- Mobile access: Pay bills easily on your smartphone
- Avoid late fees: Electronic payments post instantly
- Flexible options: Pay by credit/debit card, bank draft, HSA, FSA
How to Access Your MercyOne Account
Follow these instructions to log into your MercyOne patient account:
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Go to MercyOne.org and click on “Patient Portal Login”
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Click on “Activate Your Account” if you haven’t registered yet
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Provide your name, date of birth, email, and activation code
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Create a unique username and password
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Accept the terms of use to complete registration
Once your account is activated, you’ll have full access to pay bills, view statements, set up recurring payments, manage notifications, and more.
Steps to Pay Your MercyOne Bill Online
Follow these simple steps to pay your MercyOne clinic bill electronically:
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Log into your MercyOne patient portal account
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Select “Pay Bill” from the top menu
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Choose the relevant clinic where you received services
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Select the outstanding account to make a payment towards
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Enter the payment amount and choose a payment method:
- Credit/debit card
- Bank account (ACH)
- FSA/HSA account
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Provide necessary account details
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Review payment details and submit
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Your account will instantly update and you’ll receive email confirmation
Setting Up Recurring Payments
For automatic bill payment, you can establish recurring payments within your MercyOne account. Here’s how:
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In your account, go to “Billing & Payments” then “Recurring Payments”
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Click “Enroll” to set up a new automatic payment
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Select the account, date, and payment amount
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Provide bank account or card information
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Review and submit the details
Your bill will be paid automatically each month for hassle-free payment.
Available Payment Methods
MercyOne offers multiple payment options:
- Credit/debit card: Visa, Mastercard, Discover, AMEX
- Bank account: Free ACH payments from checking/savings
- FSA/HSA: Use your medical account funds
- Phone: Call 1-800-981-5401 ($15 convenience fee)
- Mail: Send check or money order to centralized billing office
Getting Account Support
If you need any assistance with your MercyOne account or making payments, we’re here to help:
- Call 1-800-981-5401 Monday-Friday from 8am-5pm
- Email questions to [email protected]
- Chat live at MercyOne.org
- Visit any MercyOne clinic location in person
Our dedicated billing team looks forward to helping you get the most out of your MercyOne online account and payment options.
To pay your bill, select location where you were seen:
Have questions about your bill? Start here with our billing FAQ.
Find estimated costs for many common procedures on our price estimator.
Have questions about insurance? Start here.
Looking for information on financial assistance options? Start here.
Mason City Clinic and MercyOne North Iowa Heart Center Overview
How do I make a payment to MercyOne North Iowa Medical Center?
Another option is to place your payment in the payment drop box located at MercyOne North Iowa Medical Center at 1000 4th Street SW, Mason City, near the main lobby. You may also send your payment to our mailing address: Is financial assistance available?
Who accredits MercyOne North Iowa Medical Center?
MercyOne North Iowa Medical Center, MercyOne Family Medicine, North Iowa Hospice and North Iowa Home Care are accredited by the Joint Commission on Accreditation of Health Care Organizations (JCAHO), a national organization of health care professionals, which helps hospitals voluntarily monitor and improve their care.
Does MercyOne North Iowa offer emergency care?
When every minute counts, you can trust MercyOne North Iowa Emergency Care to provide you with the advanced care you need. We provide emergency care 24 hours a day, seven days a week, 365 days a year. MercyOne North Iowa Medical Center is a Level III Trauma Center.
Why should you choose MercyOne North Iowa?
MercyOne North Iowa has the resources to help you answer financial questions pertaining to your health care bill, insurance requirements/coverage and also about our Charity Care policy. We support price transparency. For you to understand your potential financial liability for hospital services, we are making our hospital charges available.