How to Pay Your Metro Water Bill Online in Nashville

Having access to clean, reliable drinking water is a necessity for every Nashvillian. Metro Water Services (MWS) provides this vital service, supplying water to homes and businesses across Davidson County As a customer, you are responsible for paying your MWS water bill regularly to keep service active

MWS makes it easy to pay your water bill online, so you can do it from the comfort of your own home. No more mailing checks or visiting the downtown office!.

This comprehensive guide will walk through everything you need to know about paying your Nashville Metro water bill online. Let’s dive in!

Overview of Metro Water’s Online Billing

Metro Water Services is a department of the Nashville Metro government providing water and sewer service within Davidson County

Key features of their online billing and payment system:

  • View water usage and billing statements
  • Pay bills using credit/debit cards and eChecks
  • Setup automatic monthly payments
  • Go paperless and receive email bill reminders
  • Submit meter readings and service requests

Register for an online account to access the full suite of tools for managing your water service.

Getting Started – Register Your Online Account

To pay your MWS bill electronically, you must first set up an online account:

  1. Go to mwsonline.nashville.gov

  2. Click “Register Now”

  3. Enter your account number, email, phone number

  4. Create a username and password

  5. Accept the terms and conditions

Once registered, you can log in anytime to pay bills, analyze usage, review payment history, and more!

Payment Options for Paying Your Bill Online

MWS provides several payment options through their online portal:

  • Credit/Debit Card – Visa, Mastercard, Discover, American Express. 2.8% fee applies.
  • eCheck – Free ACH withdrawals from your checking account.
  • Auto-Pay – Setup recurring automatic monthly payments.
  • Mail – Send check or money order to MWS office.
  • In-Person – Pay at MWS office with cash, check, or money order.

eCheck and Auto-Pay provide the lowest cost and highest convenience. But choose the option that meets your needs.

Viewing Your Water Usage and Bill Details

With an online account, you can monitor your water consumption and charges:

  • Water usage in gallons per month
  • Sewer charges based on water usage
  • Account balance and next bill due date
  • Current and past billing statements
  • Payment history across multiple years

Analyzing your usage over time can help discover leaks or optimize water habits.

Getting Reminders to Pay Your Bill On Time

Life gets busy, so it’s easy to forget a bill now and then. Avoid late fees and service disruptions by:

  • Setting up email or text reminders for bills and due dates
  • Establishing recurring automatic payments
  • Tracking your usage and account balance online

With automated notifications and payments, you can rest assured your water bill will be paid on time, every time.

Steps for Paying Your Water Bill Online

Paying your Metro water bill through the online portal only takes a few quick steps:

  1. Login at mwsonline.nashville.gov

  2. Locate and click the “Pay Now” or “Pay Bill” button

  3. Enter payment amount up to your account balance

  4. Select payment method – card, eCheck, etc.

  5. Provide payment details and submit

  6. Payment immediately processes and posts to your account

The entire transaction takes less than a minute. You’ll receive an instant on-screen and emailed confirmation.

Avoid Water Shutoff with Online Account Access

Having your water shut off due to forgetting a payment creates major disruption and stress. Avoid this headache by:

  • Paying online 24/7 from anywhere – on vacation, business trips, etc
  • Setting up automatic recurring bill payments
  • Getting text/email reminders for due dates
  • Monitoring your usage and charges in real-time

With MWS online tools, you can take control of payments to avoid shutoffs.

Benefits of Paying Your Water Bill Online

Online bill payment through MWS provides many advantages:

Convenience

  • Pay anytime, anywhere in under a minute
  • Receive bill due reminders
  • Go paperless and reduce clutter

Control

  • View usage graphs and billing history
  • Select preferred payment method
  • Avoid late fees and service disruptions

Efficiency

  • Payments post instantly to your account
  • Auto-pay and paperless to streamline payment

Security

  • Encrypted connections keep your data safe
  • Store payment details securely for future use
  • No need to share financial info over the phone

Paying online gives you oversight and automation for fast, reliable payments.

Keeping the Water Flowing in Nashville

Reliable water service is crucial for sustainably supporting Nashville’s booming population and economy. MWS’ online account and billing options make it easy for customers to maintain uninterrupted service.

Take advantage of the convenience and control of paying your Metro water bill online. Sign up for an account, go paperless, set up auto-pay, and take the stress out of bill payment. With online access, you can ensure the water keeps flowing to your Nashville home or business!

Metro Water Nashville Bill Pay

My Account LoginUser Name Password Remember me

Our water report – the Consumer Confidence Report (CCR), ccr.nashville.gov, explains how we go above and beyond to meet and exceed health standards.

Please call (615) 862-4600 if you would like us to send you a paper copy.

Don’t have a User Name yet?

Offers a full set of account access options and self-service options, including e-bills registration, creation of service requests, enrollment in recurring payment plans, and account profile management. You will need to create an online account for premium access.

Creating a User Name gives you access to your account details and some great tools including:

  • – View Smart Meter usage data
  • – View and Pay your bills online
  • – Review your transaction and payment history
  • – Analyze and download water and sewer usage
  • – Add multiple accounts to your web profile
  • – Report and View water outages

Before you get started, please have your most recent bill handy to complete the registration form.

Metro Water Services WebConnect

FAQ

What is the phone number for Nashville Metro water Guest Pay?

Providing you with clean and safe water is our top priority. Please call (615) 862-4600 if you would like us to send you a paper copy.

How much is the water bill in Nashville?

Meter Size
Water
Sewer
3-inch
$68.85
$180.22
4-inch
$156.51
$511.37
6-inch
$195.39
$609.63
8 and 10-inch
$254.24
$780.60

Who provides water for Nashville, TN?

Metro Water Services has two water treatments plants that serve you: K.R. Harrington and Omohundro. We can treat up to 180 million gallons of water per day and we deliver drinking water through over 3,000 miles of water main, with our largest pipe being five feet wide.

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