The Easy Guide to Paying Your MGE Bill by Phone

Paying your monthly MGE bill is a necessary evil that we all have to deal with While there are several ways you can pay – online, by mail, automatic bank draft, etc – sometimes picking up the phone and calling is the quickest and easiest option In this comprehensive guide, I’ll walk you through everything you need to know about paying your MGE bill by phone.

Overview of Paying Your MGE Bill by Phone

Paying your MGE bill by phone is a fast convenient way to take care of your monthly payment without having to leave home. All you need is your MGE account number payment information, and a few minutes to call their toll-free automated payment system.

Here’s a quick rundown of how it works:

• Call the dedicated MGE payment line: 1-877-253-0151
• Enter your 10-digit MGE account number: This can be found on your monthly bill or in your online account.
• Follow the prompts: Choose your payment amount and method.
• Confirm payment details: Double check the amount and account are correct.
• Done! Payment will process immediately.

It’s really that simple. In most cases, the entire call takes less than 5 minutes.

When to Pay Your MGE Bill by Phone

Paying by phone is extremely convenient, so it can be used at any time. Here are some of the most common situations when customers utilize the MGE bill pay phone number:

• Forgot to pay online: If it’s past the due date and you forgot to pay online or send in a check, calling is the quickest way to avoid late fees.
• Between pay periods: If your pay schedule doesn’t line up well with the MGE due date, calling to make a quick payment can help avoid gaps.
• Temporary financial issues: If you’re short on cash because of an emergency expense or temporary hardship, calling in a partial payment can help minimize late fees.
• Aggressive payment plan: If you’re trying to pay down an overdue balance aggressively, calling frequently to make multiple partial payments can help you catch up faster.
• Away from home: Whether you’re on vacation or a business trip, you can easily call and pay from anywhere.

No matter why you need to pay over the phone, the process only takes a few minutes. It’s great for those “oops!” moments or when you need immediate payment flexibility.

Step-By-Step Guide to Paying Your MGE Bill by Phone

Here is a step-by-step walkthrough of the process when you call 1-877-253-0151 to pay your MGE bill:

1. Have your 10-digit MGE account number ready. This can be found printed on your monthly bill or accessed in your online account. Without this, the automated system cannot pull up your account.

2. Call 1-877-253-0151. This is the dedicated MGE billing and payments line. Write down the number or save it in your phone for quick access each month.

3. Choose your language preference. Press 1 for English or 2 for Spanish.

4. Enter your 10-digit account number. Use the keypad to enter the number, then press #.

5. Choose your payment option. Press 1 to pay your total balance due. Press 2 to pay a different amount determined by you.

6. Enter payment amount. If you pressed 2, enter the custom amount you want to pay.

7. Select payment method. Press 1 for credit/debit card, 2 for electronic check from bank account.

8. Enter card or check details. Provide the requested info for the payment method you selected.

9. Confirm payment details. The system will recap the account number, amount, and payment method. Press 1 if correct.

10. Get confirmation number. Write down the confirmation number for your records. Payment is processed immediately.

And that’s it – you’ve just successfully paid your MGE bill by phone in minutes!

Helpful Tips for Paying Your MGE Bill by Phone

To make your MGE bill pay phone call go smoothly, keep these tips in mind:

• Call during business hours – 7am-7pm Monday to Friday. The payment system works 24/7, but if you need help from a customer service rep, call during working hours.

• Double check account number – Have your MGE account number handy to avoid delays in pulling up your account.

• Know your payment limits – Debit/credit cards are limited to $1,500 per call. No limit for electronic checks.

• Save confirmation number – Write this down or take a screenshot in case you need to verify payment details later.

• Set reminders – If calling to pay is your primary method, set calendar reminders so your bill doesn’t slip your mind.

• Enroll in autopay – For maximum convenience, sign up for monthly auto-payments from your bank account.

Following these tips will help the phone payment process go quickly and smoothly each month.

What Information is Needed to Pay Your MGE Bill by Phone?

When calling MGE to pay your bill, having the right information handy will save time and prevent delays in processing your payment. Here are the key details you’ll need:

• MGE account number – This 10-digit number is printed on your physical bill and available in your online account. It’s needed to pull up your account.

• Service address – Having the full address on the account is useful in case they need to verify your identity.

• Payment amount – Either the full balance due or a custom partial payment amount.

• Payment method – Credit/debit card or electronic bank account check.

• Payment details – Card number and expiration date or bank name, routing number, and account number.

• Name on account – Your full name as listed on the MGE billing account.

With these key details handy before you call, the automated system can quickly process your payment without any hangups.

How to Get Your MGE Account Number to Pay by Phone

You absolutely need your 10-digit MGE account number to pay by phone. Here are some of the quickest ways to get it:

• Check your latest bill – Look on your most recent paper bill for the account number printed on the payment stub.

• Log into your online account – Register for My Account on mge.com and your account number will be displayed.

• Check past emails – Search old MGE emails, they typically include the full account number.

• Call MGE customer service – If all else fails, call 608-252-7222 during business hours and they can provide the number.

• Ask Chatbot – Use the virtual assistant on the MGE website to look up your account number instantly.

Having your account number handy is crucial for a quick, smooth phone payment process. Now you know the quickest ways to get it!

What Payments Methods Can be Used to Pay MGE Bill by Phone?

MGE offers two payment method options when you call their automated phone payment system:

Credit or Debit Card

All major card networks are accepted including Visa, Mastercard, American Express and Discover.

Be sure to have your 16-digit card number, expiration date, and security code ready before calling. There is a limit of $1,500 per transaction.

Electronic Check

You can also pay directly from your checking or savings account by providing your bank name, routing number, and account number.

There is no payment limit when using this electronic check option.

Having these payment details ready when you call will allow the system to quickly process your payment.

Will I Get a Confirmation After Paying MGE Bill by Phone?

Yes, when you pay your MGE bill over the phone using the automated system, your payment is processed immediately.

The system will provide a confirmation number that you should note for your records. You can reference this if you need to follow up on the payment for any reason.

MGE also offers email receipts. If you provided your email address on the account, a receipt will be automatically emailed after the payment is processed.

And of course, the payment will be reflected on your next monthly bill, providing written confirmation that the phone payment was received as expected.

Are There Fees for Paying MGE Bill by Phone?

The good news is MGE does not charge any additional fees or processing charges for paying your bill by phone using the automated payment system. It is completely free to use.

You may see a small transaction fee from your bank or credit card company, but that is not related to MGE. There are no extra charges from MGE for the convenience of paying by phone.

However, not paying by the due date can result in a late payment fee added to your account. So be sure to pay on time using any method – online, mail, phone, or in person – to avoid penalties.

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