A Guide to Paying Your Mid South Synergy Bill Online

Mid South Synergy provides electricity water, wastewater, and internet services to homes across Texas. Paying your monthly utility bill is essential to avoid service interruptions. Thankfully, Mid South Synergy offers several convenient online payment options to make paying your bill quick and easy.

In this guide, we’ll walk through the benefits of paying online, how to set up an online account, making one-time payments or setting up autopay, and more bill payment tips

Overview of Online Payment Services

Customers of Mid South Synergy can pay their utility bills online in two main ways:

• Account Portal – Log into your secure online account portal to make one-time payments.

• AutoPay – Enroll in automated payments from a bank account or credit/debit card.

You can use these services to pay your bill from anywhere, without having to write a check or go to an office.

Benefits of Paying Online

Paying your Mid South Synergy bill through the online account portal or AutoPay provides many advantages:

• Convenience – Pay anytime, anywhere from your computer or mobile device.

• Payment Receipt – Get instant confirmation when your payment is submitted.

• Payment History – View previous statements and payments in one place.

• Never Miss a Payment – AutoPay ensures your bill gets paid on time each month.

• Budgeting – Pick the best payment date each month for your finances.

• Security – The portal uses encryption to protect your personal information.

• Accessibility – Manage payments even when traveling or away from home.

How to Set Up an Online Account

To get started paying your bill online, you first need to set up an account portal on Mid South Synergy’s website:

1. Go to billing.midsouthsynergy.com and click “Activate Your Account”

2. Enter your 10-digit account number and other profile details.

3. Create a username and password.

4. Agree to the terms of use.

Once your online account is activated, you can log in anytime to view your bills, make payments, set up autopay, and more.

Making One-Time Payments Through the Portal

To make a one-time payment on your account:

1. Log into your Mid South Synergy online account portal.

2. Click “Make Payment” and enter your payment amount.

3. Enter your credit card or bank account information.

4. Review and submit your payment.

You’ll receive instant email confirmation that your payment was received. One-time payments typically process within 1 business day.

Enrolling in AutoPay for Recurring Payments

For hands-free convenience, Mid South Synergy allows you to enroll in AutoPay:

1. Log into your online account and click on “AutoPay Program”.

2. Choose whether to pay by credit/debit card or bank account.

3. Pick your preferred payment date each month.

4. Enter your payment information and submit.

Your bill will now automatically be paid each month on the date you selected. Your account will reflect a $0 balance until the next cycle.

Other Important Billing Tips

• Update your contact information if your mailing address or email changes.

• Avoid late fees by paying at least the minimum amount due each month.

• Contact customer support if you need to arrange alternative payment plans.

• Go paperless by enrolling in e-bills through the online portal.