Simplifying Bill Payments with Midwest Natural Gas

Paying your monthly utility bills can be a hassle – searching for statements writing checks buying stamps, remembering to mail them on time. But it doesn’t have to be! Midwest Natural Gas offers multiple convenient bill payment options to fit any lifestyle. In this article, we’ll walk through the various ways you can pay your natural gas bill with Midwest Natural Gas to make monthly bill pay faster, easier, and more efficient.

Online Account Access

Their online customer portal is the best way to keep track of your Midwest Natural Gas account. With just a few clicks, this safe website lets you do more than just print out bills. You can also see your usage history and make payments.

To enroll simply visit their website and click the “Customer Portal Access” button. You’ll need to provide your account number and set up login credentials. Once your account is created you can opt-in to paperless billing and gain instant 24/7 access to all your account details.

You can see current and old bills going back 24 months on the customer portal. You can see how much you’ve used over time and print or download bills if you need to. But the best thing about it is that you can quickly pay online with your bank account, credit card, or debit card right from the portal.

Payments made through the portal do have a small convenience fee ranging from $1 for bank account payments up to 2.9% plus $0.30 for credit/debit cards. But the fee may be worth it for the ease of paying on your schedule – no checks, no stamps, no hassle!

Automatic Bill Pay

If you’re looking for bill pay on autopilot, Midwest Natural Gas offers a great automatic bill pay option. Simply complete their Electronic Bill Pay enrollment form and your monthly bill will be paid automatically on the due date directly from your bank account.

This is a great set-it-and-forget-it option. You’ll never miss a gas bill payment again as long as your linked account has enough money in it. With auto bill pay, you don’t have to do anything extra to make sure your bill is paid every month.

Best of all, Midwest Natural Gas does not currently charge any fees for using their automatic electronic bill pay system. That makes it an extremely budget-friendly option. Just complete the quick one-time enrollment form and your gas bill can be put on cruise control.

Bank Bill Pay

Many banks and financial institutions also offer free bill pay services you can utilize to pay your Midwest Natural Gas bill. This allows you to group multiple bills together and pay them all at once through your bank’s online bill pay platform or mobile app.

To set it up, just add Midwest Natural Gas as a new payee in your bank’s bill pay system. Make sure to enter your account number exactly as it appears on your statement. Then schedule one-time or recurring payments to be sent to Midwest Natural Gas on the date(s) you select.

Your bank will mail a physical check or process an electronic payment to Midwest Natural Gas. The funds will then be deducted from your bank account. Be sure to schedule payments at least 5-7 days before your bill due date to ensure on-time delivery.

This option lets you consolidate bill payments through a single platform. Just check with your bank to see if they charge any fees. Many offer free bill pay, making this a zero-cost route for paying your gas utility bills.

Pay By Phone

For quick one-time payments, Midwest Natural Gas offers a pay-by-phone option through Payment Service Network (PSN). You can call PSN at 1-877-885-7968 and make a debit or credit card payment over the phone.

This allows you to pay your bill from anywhere without needing account numbers or your statement handy. As long as you have your card ready, PSN can process the payment for you right over the phone.

There is a $3.30 transaction fee for using PSN’s pay-by-phone service. And payments are limited to $600 maximum. So it’s best used for smaller, one-time bill payments when you just need a quick and easy phone payment option. But it’s great to have in a pinch if you are out of town or don’t have time to mess with logging into an account.

Pay In Person

Midwest Natural Gas has local offices located throughout their service region where you can pay your bill in person with cash, check or money order. This is a great option if you prefer dealing with payments face-to-face or need same day payment processing.

To find the nearest in-person payment location, visit their website and click on “Find a Location” under the Pay Your Bill tab. Simply select your county and the closest Midwest Natural Gas office will be displayed.

You can walk in anytime during business hours – no appointment needed. The friendly staff will take your payment and provide you with a printed receipt right on the spot. It’s fast, easy, and gives you confidence knowing your payment was applied immediately.

Authorized Pay Sites

For added convenience, Midwest Natural Gas has partnered with a number of authorized pay station locations in the community. These are third-party businesses that allow you to stop in and pay your Midwest Natural Gas bill locally when it fits your schedule.

Grocery stores, pharmacies, gas stations, and other everyday retailers may offer this pay station option. Just look for authorized pay signs posted in the business. You will need your statement with you in order to process a payment at these pay station partners.

Using an authorized pay station gives you the flexibility to pay in person at a wide range of retail locations near where you live and work. And payments are effective immediately. Visit the Midwest Natural Gas website and click “Find a Pay Station” to search for pay stations closest to you.

Pay by Mail

The original bill payment method – pay by mail – is still an option with Midwest Natural Gas. If you prefer the simplicity of mailing a check or money order using good old pen and paper, you can absolutely do that.

Midwest Natural Gas provides a pre-addressed return envelope with each statement. Just place your check or money order inside, seal it up and drop it in a mailbox. Be sure to mail your payment at least 5 business days before the due date listed to ensure it arrives on time.

Paying by mail gives you a physical payment receipt – your canceled check or money order stub. And it requires no digital accounts to set up. But just make sure you have stamps handy and allow enough mailing time. Slow mail could mean late fees if your payment arrives after the due date.

Payment Plans

If you’re struggling to pay your bill on time each month, Midwest Natural Gas offers two great programs – Budget Billing and Deferred Payment plans – to make your bill more affordable and manageable.

The Budget Billing plan averages out your estimated annual usage and divides it into even monthly payments. This prevents huge swing in your bill from high-usage winter months to low-usage summer months. Your account is evaluated twice per year and the monthly payment amount adjusted accordingly.

Deferred Payment plans allow you to negotiate an extended repayment plan for past due balances. By enrolling in this program you can avoid service interruption and get back on track gradually over time in a series of agreed upon installments.

Both programs provide flexibility and options for customers facing financial challenges or seasonal variability in their monthly gas usage and bills. Contact Midwest Natural Gas to discuss customized payment solutions that meet your needs and budget.

Understanding Your Bill

With so many line items, fees, and charges, gas bills can be confusing to dissect and understand fully. Midwest Natural Gas offers a handy guide to help you understand each section and charge on your monthly statement.

Their “How to Read Your Bill” guide points out key areas of the sample bill and explains what the various terms mean. Things like meter read dates, usage charges, customer charge, budget plan balance and more are translated into simple, everyday language.

If you have questions about mysterious fees or can’t seem to square your usage with your charges, this