Paying your utility bill to the City of Minneapolis is easy and convenient with the online payment options from the Minneapolis Finance Department. As a Minneapolis resident you have access to water, sewer solid waste, and stormwater utility services. The city provides these necessary services and bills residents on a monthly or quarterly basis.
You can pay your utility bill in a number of ways through the Finance Department’s online portal when it comes due. Find out how to pay, make an account, see your payment history, and get help if you need it by reading on.
Ways to Pay Your Minneapolis Utility Bill Online
The Minneapolis Finance Department gives you a number of safe ways to pay your utility bill online. When you pay quickly, you don’t have to worry about late fees or service interruptions.
Pay by Credit/Debit Card
This is the simplest way to pay online: use a credit or debit card. The city accepts Visa, Mastercard, Discover and American Express cards. Every time you make a payment, you’ll have to enter your card information again unless you store it in your account wallet.
Pay from a Bank Account
You can securely connect your checking or savings account to make quick payments Payments can be made as one-time transactions or automatic recurring payments on your due date
Use an E-Check
An e-check works like an electronic personal check. Provide your bank routing and account numbers to authorize a direct withdrawal from your checking or savings account to pay your utility bill
Sign Up for AutoPay
For hassle-free payments, enroll in AutoPay. Your bill is paid automatically each month directly from your credit card or bank account. You’ll still receive a bill for your records but don’t have to manually make the payment.
How to Create an Online Account
To use the Minneapolis Finance Department’s online payment system, you’ll first need to create an account connected to your utility service address.
Follow these steps to set up your account:
- Go to https://ub.minneapolismn.gov/
- Select “Create an Account”
- Enter your utility account number and address
- Create a username and password
- Provide an email address and phone number
- Accept the terms and conditions
Once your account is created, you can log in anytime to make a payment, set up AutoPay, view statements, see payment history, update account details, and manage notifications.
Account Dashboard Provides Payment Options
Your online account has a dashboard that lets you quickly:
- View your current balance
- Make a one-time payment
- Enroll in AutoPay
- Access statements
- See payment history
- Update profile and contact info
- Opt into paperless billing
The dashboard gives you a snapshot of your account status so you can easily manage your utility bill.
View Payment History and Statements
In your online account, you can view your payment history going back 18 months. This lets you see past transactions, payment dates, and amounts.
You can also access up to two years of utility billing statements, so you can view your previous bills and charges. Having access to statements and payment history makes managing your utility account simple.
Get Help Paying Your Utility Bill
If you’re having trouble paying your Minneapolis utility bill, the city offers assistance programs:
- Utility Discount Program – Provides 50% discount for income-qualified households
- CARE Program – Offers $200 grants for households in crisis
- Energy Assistance Program – Helps pay home heating and electric bills
You can also request reasonable payment plans tailored to your financial situation. The city wants to help residents maintain utility service with these programs and flexible payment options.
Contact Minneapolis Utility Billing Customer Service at 612-673-1114 for help getting signed up for an assistance program or payment plan.
Convenient Online Bill Pay with Minneapolis Finance
Paying your monthly Minneapolis utility bill is quick and easy through the secure online payment system. Sign up for an account to access multiple payment methods, view statements, enroll in AutoPay, and more. Manage your utility account entirely online for convenience and savings.
If you need help paying your bill, the city offers payment assistance programs for qualifying residents. Contact Utility Billing Customer Service if you are struggling to pay your bill on time. With online payments and help resources, the Minneapolis Finance Department makes settling your utility bill stress-free.
Help paying your utility bill If you cannot afford your utility bill, learn about resources available to help you.
Pay your bill online with a credit card or from your bank account. We offer two payment portal options:
Standard Access – Use your utility account number or address to see your amount due and make a one-time payment. You do not need to be a registered user.
Premium Access – Access more features and set up recurring automatic payments. Youll need to register for an account if you havent already.
To create an account, youll need:
- Account number from your utility bill
- Mailing address and ZIP code
- Phone number associated with your account
Make a payment by phone at 612-673-1114, option 2.
To pay by credit card, youll need:
- Account number from your utility bill
- Credit card number
- Expiration date
- CVC number (security number on the back of the card)
- Credit card billing address ZIP code
For bank account payments, youll need:
- Account number from your utility bill
- Bank account number
- Bank routing number (find this at the bottom of your checks or in your accounts online information)
Youll receive a payment confirmation number at the end of the call.
You can pay your utility bill in cash at select retail stores by creating an EZ-Payslip. Create an EZ-Payslip once, then use it anytime. This is a free service.
To create an account, youll need:
- Account number from your utility bill
- Street number of your address (this goes in the “Premise Number” field)
Use EZ-Pay at stores including:
- CVS
- Family Dollar Store
- Ace Cash Express
- Casey’s
With your bank’s bill pay
Your bank may have an online bill pay service that you can use to make one-time payments or recurring automatic payments.
To sign up, youll need:
- Account number from your utility bill
- The Citys utility billing phone number and address from the monthly statement payment coupon
If you move to another property in Minneapolis, be sure to update your utility account number in your banks bill pay system.
Write check payments to Minneapolis Finance Department . Please write the account number from your utility bill on the check.
Mail your check to the Minneapolis Finance Department.
Pay your bill in person at the Minneapolis Service Center.
Help On The Way For Past Due Utility Bills
FAQ
What is the phone number for Minneapolis utilities billing?
How much is the average water bill in Minnesota?
How much are utilities in Minneapolis?
How much is the average gas bill in Michigan?
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Utility
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Average cost in Michigan
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Energy bill
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$117.57
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Monthly water bill
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$29
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Internet
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$30
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Natural gas
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$74
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How do I pay my utility bill in Minneapolis?
If you move to another property in Minneapolis, be sure to update your utility account number in your bank’s bill pay system. Write check payments to Minneapolis Finance Department . Please write the account number from your utility bill on the check. Mail your check to the Minneapolis Finance Department .
Do you have more than one utility billing account in Minneapolis?
If you own more than one property in Minneapolis, you likely have more than one utility billing account. Instead of mailing separate bills for each account, we can combine all your accounts onto one master bill. Then you’ll have just one bill and one due date to keep track of every month.
What is the procurement division in the city of Minneapolis?
Information about the Procurement division in the City of Minneapolis. The City of Minneapolis Finance & Property Services Department – Procurement division is vested by the City Charter and the Code of Ordinances with the responsibility of procuring goods and services for City departments and boards.
Does the city of Minneapolis accept donations?
The City of Minneapolis accepts donations of money, supplies, and services. Employees and verifiers can use a secure employment and salary verification service. Read City of Minneapolis financial reports. You can learn about the local use tax and how it affects you. This interactive reporting tool lets you explore City financial data.