How to Pay Your Mobile Area Water and Sewer System (MAWSS) Bill

Paying your monthly water and sewer bill to the Mobile Area Water and Sewer System (MAWSS) is easy and convenient with several options available. In this comprehensive guide I’ll outline the various ways MAWSS customers in Mobile, Alabama can pay their utility bills along with tips for avoiding late fees.

Overview of MAWSS Bill Payment

MAWSS serves more than 190,000 homes and businesses in Mobile County with water and sewage services. As a utility customer, it’s your job to pay your MAWSS bill by the date it says on your monthly statement.

Bills are typically generated around the 20th of each month and payments are due by the 10th of the following month. MAWSS offers flexible payment options through the mail online by phone, or at an authorized payment location. I’ll summarize the various methods below.

Online Bill Pay

Going through their customer portal is the fastest and easiest way to pay your MAWSS bill. To pay online:

• Sign in or make a new account at MAWSS Online Bill Pay.

• Have your account number ready. Link all accounts you want to manage if paying for multiple properties.

• Select ‘Pay Now’ and enter your payment info. Accepted methods are credit/debit card or e-check.

• A 2.5% processing fee applies to credit/debit card payments. E-check is free.

Online payments post instantly to avoid late fees. You can also setup recurring payments through the autopay feature.

Pay By Phone

To pay your MAWSS bill over the phone:

• Call 251-694-3164. You’ll need your account number.

• Enter payment info when prompted – card, checking account or wallet.

• A $2.95 service fee applies to phone payments.

This is a good option if you prefer talking to a live agent or don’t have computer access. But online and mobile pay are faster.

MAWSS Mobile App

Use the MAWSS mobile app (available for iOS and Android) to:

• Pay instantly with your default payment method

• View bill balance

• See payment history

• Monitor water usage

• Receive notifications

The app makes bill payment quick and easy from anywhere. Download it to always have access in your pocket.

In-Person Payments

To pay your water bill in cash or money order, visit an authorized MAWSS payment center. Locations include:

• MAWSS office – 4725 Moffett Rd, Mobile, AL

• Western Union – Various locations

• CheckFreePay – Various locations

• MoneyGram – Various locations

Refer to the MAWSS website for an up-to-date payment center list. In-person payments allow 30 minutes to post to your account.

Pay by Mail

Mail a check or money order payable to MAWSS to:

MAWSS
PO Box 2153
Birmingham, AL 35287-3065

Note that mailed payments take 5-7 days to process to your account. Pay online or in-person to avoid late fees if paying close to the due date.

Auto-Pay

For worry-free bill payment, enroll in Auto-Pay through the MAWSS customer portal. It automatically deducts your balance from a card or bank account each month on the due date.

Benefits include:

• Never miss a payment or deal with late fees

• Easier budgeting with fixed deduction

• Time savings from manual payment

Modify or cancel Auto-Pay at any time through your online account.

Account Management Tips

Here are some tips for effectively managing your MAWSS account and bill payments:

• Provide accurate account and contact information so you receive statements on time. Update details through your online account.

• Carefully review usage and charges each month to catch any errors early. Report discrepancies to MAWSS customer service right away.

• Sign up for paperless billing to receive statements electronically rather than by mail. It’s faster, secure, and environmentally friendly.

• Pay on time every month to maintain good standing. Late payments face a 10% penalty fee.

• Notify MAWSS immediately if you’re moving or need to close your account.

Staying on top of your MAWSS account and bill payments takes just a few minutes per month. But it saves time, money, and headaches down the road!

Payment Assistance Programs

If you’re struggling to cover your MAWSS bill, they offer programs to help qualified low-income households including:

Neighbors in Need – Bill payment assistance funded by customer donations

Project CARE – Reduced rates and bill discounts

Government Assistance – Accepts payments from government aid programs

Contact MAWSS as early as possible if you need bill help. Don’t let past due bills pile up and jeopardize your water service.

Avoid the Hassle of Late Payments

A late MAWSS bill can lead to paying penalty fees, service shut off, collection agency involvement, and credit damage. Protect yourself with on-time monthly payments through an easy method that fits your needs.

Online bill pay lets you setup automatic deductions. The mobile app provides instant payment access. Or call, mail, or drop off a check payment in person. Just be sure to pay the total amount due by the 10th of each month.

Paying your MAWSS water and sewer bill is fast and simple with the numerous options available today. Choose the payment method that’s most convenient for you each month. Prompt payment keeps service flowing and prevents costly late payment headaches.