For residents and businesses in Modesto CA and surrounding areas the Modesto Irrigation District (MID) provides essential electricity and water services. Paying your MID bill on time each month is important to avoid late fees or disruption of service. MID offers several convenient options for customers to pay online or through other methods. This guide will explain the available payment methods and provide tips for managing your MID account online.
Ways to Pay Your MID Bill
MID offers flexibility in how customers can submit bill payments
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Online – Pay by credit/debit card or bank account at MID’s payment portal. Can also enroll in autopay.
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Phone – Call MID’s payment line anytime day or night to pay by credit/debit card or check balance
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In Person – Visit the MID office or payment kiosks with cash, check or credit/debit card.
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Mail – Send a check or money order to MID’s PO box. Include payment stub.
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Recurring Payments – Set up automatic payments from a bank account on your due date.
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Text Pay – Receive a text message with a link to pay without logging in.
Review your options based on convenience, available payment types, fees, and processing time to pick the optimal method.
Paying Your MID Bill Online
Paying online through MID’s customer portal is one of the most popular options thanks to its convenience and flexibility. Below are steps for using the online bill pay system:
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Go to MID’s customer portal and log in to your account.
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The dashboard will display your current balance due. Click “Make Payment” to start the payment process.
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Enter your payment amount and select a payment method – credit/debit card or bank account.
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Provide any necessary account details for the payment method selected.
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Review payment details and submit. A confirmation page will display.
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The online portal allows immediate access to payment history and printing receipts.
Online bill pay can also be used to enroll in autopay or set up recurring payments on fixed dates. MID does not charge convenience fees for online payments.
Tips for Managing Your MID Account Online
In addition to bill pay, MID’s online portal also enables customers to:
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View electric usage and graphs showing daily/hourly usage
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Opt into paperless billing and accessing statements online
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Update account and contact information
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Set up notifications for billing and other account alerts
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Establish guest users to allow others limited account access
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Submit service requests and order forms without calling MID
Take advantage of these features to simplify managing your MID account. Be sure to use a strong password and keep contact info current. Use paperless billing to save time and resources. Setup notifications to stay informed about your account.
Frequently Asked Questions About MID Bill Pay
Many customers have questions about the ins and outs of paying their MID bill online:
What payment types does MID accept online?
Online payments can be made by credit card, debit card, or bank account for residential customers. Businesses can pay by bank account only.
When will my online payment be processed?
Payments made by 5 PM are applied same day. Payments after 5 PM are processed the next business day.
Is there a fee for paying online?
No, MID does not charge a fee for online bill payment. Third-party processing fees may apply on credit/debit card transactions.
How do I get set up for automatic payments?
Log into your MID account and navigate to Payments > AutoPay to enroll in automatic payments on your due date.
What if I need to cancel an automatic payment?
You can cancel upcoming automatic payments by logging into your account. However, you’ll need to contact MID to stop any payments already in process.
When will late fees be applied to my account?
MID bills are due upon receipt. Late fees are assessed if payment is not received by 5 PM on the 25th day after the bill is issued.
Who do I contact for account support?
You can call or email MID’s customer service team for any account inquiries. Support is available weekdays from 8 AM to 5 PM.
Conclusion
Paying your utility bill in a timely manner is important for all MID customers. Take advantage of the flexibility of options like online payments. Enroll in autopay or recurring payments for convenience. And be sure to use MID’s customer portal to easily manage your account online. Reach out to MID’s customer service team if any account or payment issues arise.
