Paying your monthly electric bill to Mohave Electric Cooperative doesn’t have to be a chore. Mohave Electric offers their customers a variety of convenient payment options to choose from. In this comprehensive guide we will walk through each payment method available and provide tips for selecting the right one for your needs.
Overview of Mohave Electric Cooperative
First, a quick background on Mohave Electric Cooperative (MEC). MEC is a not-for-profit electric utility company that provides electric service to over 45000 homes and businesses across Mohave County in northwest Arizona.
As a cooperative, MEC is owned by its customers and focuses on providing reliable electricity at the lowest possible cost. Understanding the different payment options can help Mohave Electric customers take control of their bills and choose a method that fits their lifestyle.
8 Ways to Pay Your Mohave Electric Bill
Mohave Electric offers their customers eight different options for paying monthly electric bills:
- SmartHub App
- Mohave Easy Pay
- Member Resource Center
- Interactive Voice Response System
- Budget Payment Plan
- Mohave Prepay
- Paperless eBill
- 24-Hour Kiosk
Below we explain each of these bill pay options in detail
1. SmartHub App
The SmartHub app allows customers to pay their Mohave Electric bill online or through the SmartHub mobile app. With SmartHub, you can make one-time payments using a credit/debit card or checking account. You can also store payment information for future automatic/recurring payments.
Other features of SmartHub include:
- View billing details
- Access payment history
- Check usage data
- Update account information
- Report outages
New customers can sign up for a secure SmartHub account. Existing users can log in with their email and password. The SmartHub app provides a fast, convenient way to manage payments and account details from your phone or computer.
2. Mohave Easy Pay
With Mohave Easy Pay, payments are automatically drafted from your checking account each month. To enroll, complete the Easy Pay application online or download the form and return it to Mohave Electric.
On your bill due date each month, Mohave Electric will withdraw the total amount due directly from your bank account. You still receive a monthly paper bill in the mail. Easy Pay ensures your bill gets paid on time without having to remember it.
3. Member Resource Center
The Member Resource Center at Mohave Electric’s office allows customers to make credit/debit card payments online. Located at 928 Hancock Road in Bullhead City, the Member Resource Center offers secure account access to make one-time payments.
First-time users will need their Mohave Electric account number to setup access. Staff are available on-site to provide assistance if needed. The Member Resource Center gives customers another way to pay in person during business hours.
4. Interactive Voice Response System
Mohave Electric’s automated phone payment system allows payments by credit/debit card, debit card, or eCheck. Simply call the toll-free number anytime 24/7 and follow the prompts. The interactive voice response system provides a convenient way to pay your bill over the phone.
5. Budget Payment Plan
The Budget Payment Plan helps customers spread out electric costs evenly over a 12-month period. Monthly payments are fixed based on the previous year’s usage. In month 12, your bill is adjusted for any difference between budgeted amounts and actual usage.
The fixed monthly bills make it easy to plan your utility budget for the year. Enrollment in the Budget Payment Plan is only open in October for current Mohave Electric customers.
6. Mohave Prepay
With Mohave Prepay, customers prepay for electricity before using it instead of paying a monthly bill. When your prepaid balance gets low, you receive alerts to add more funds. Mohave Prepay offers flexible payment options with no due dates, disconnect fees, or deposits.
To get started, pay the standard membership fee, establishment fee, and fund your prepaid account balance. Then you can check balances and add funds as needed through the phone, online, or at Mohave Electric’s office. Mohave Prepay allows you to completely control when and how much you pay.
7. Paperless eBill
Go green with Mohave Electric’s paperless billing option. Instead of a mailed paper bill, you’ll receive your monthly statement electronically via email. Paperless billing helps reduce waste and clutter.
Log in to your SmartHub account on Mohave Electric’s website to enroll in paperless billing. Your detailed eBill will have the same information with added convenience. You’ll get email notifications when your bill is ready to view and pay online.
8. 24-Hour Kiosk
For added flexibility, Mohave Electric offers a 24-hour outdoor payment kiosk. Located outside their office, the kiosk accepts cash, card, or check payments any time of day or night.
The kiosk gives members who work irregular hours or can’t make it during normal business times an easy way to pay on their schedule. No need to wait for the office to open, just head to the kiosk whenever it’s convenient.
Tips for Choosing Your Payment Method
With numerous options to select from, how do you decide which payment method is right for you? Here are a few tips:
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Consider your schedule – If you work odd hours,choose a 24/7 option like the payment kiosk, phone payments, or online payments.
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Look at your budget habits – If you like sticking to a routine monthly amount, the Budget Payment Plan provides consistency.
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Go paperless – For convenience and environmental benefits, enroll in paperless billing and automated payments.
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Monitor usage – The SmartHub app allows you to closely track kilowatt-hour usage and payments.
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Avoid late fees – Automatic payments through Mohave Easy Pay or prepaid plans help prevent lapses.
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Manage from anywhere – With its mobile app, SmartHub lets you handle bills on the go.
No single method will be right for everyone. Evaluate your unique needs and preferences to decide which option best suits your lifestyle. Mohave Electric’s flexible payment choices make managing your monthly electric bill easier.
Get Started with Mohave Electric Bill Pay
Now that you know the many ways to pay your Mohave Electric bill, it’s simple to select the payment method that fits your needs and budget. More details on all of these options can be found on Mohave Electric’s website.
If you have any questions on Mohave Electric’s payment plans or want to sign up for paperless billing or automatic payments, contact their team for assistance. Mohave Electric is committed to providing outstanding service and electric solutions tailored specifically for their customers. Partner with them to find the ideal payment solutions for you.
Go Green with Paperless Billing
Members now have the option to “Go Green” with paperless billing and have their electric bill sent via email to avoid a paper pile. Just as before, features remain the same when viewed on your computer or mobile device using the SmartHub app. Bills can also be paid in person during business hours at MEC’s member service office on Hancock Road in Bullhead City.
To sign up for paperless billing, log in to your SmartHub account and you will be prompted to a paperless option for billing. Your e-bill will be formatted just as your paper bill was with current information, detailed billing data and updates. Selecting the paperless option will not opt you out of receiving Currents magazine. That subscription will continue to be physically mailed to you once a quarter.
Members can enroll in paperless billing without using SmartHub. Call or visit our member service office at 928-763-1100 or visit us at 928 Hancock Road in Bullhead City. One of our member service representatives can sign you up.
Members now have another way to pay their bill. MEC installed an outdoor kiosk available to members 24 hours a day. This will give members who work or are unavailable during our normal business hours the flexibility to pay their bills at a time that works best for them. The kiosk is on the east side of the member service office. The kiosk accepts three types of payments: cash, card and check. When paying with cash, remember the kiosk will not give you change. If your bill is $19.95 and you pay with a $20 bill, 5 cents will be credited to your account. Paying with card and check will be processed just like making a payment with a member service representative inside the building.
Mohave Prepay
- Eliminate deposits and monthly bills
- Customize a payment schedule
- Buy electricity at your convenience
- Monitor your consumption
Mohave Prepay is an optional pay-as-you-go plan under an Arizona Corporation Commission approved tariff that allows qualified Residential and small commercial members to prepay for electricity when you want and in the amounts you want. Instead of paying a monthly bill for electric service provided, usage is calculated daily and payments made in advance. Mohave Prepay members never pay a late charge, disconnect fee, or reconnect fee so long as their prepay account is not closed. New Prepay customers pay the standard $5 membership fee (if not previously paid), a $40 establishment fee, and establish a prepaid account balance of at least $40.
If it’s easier to start electric service without posting a deposit and to make smaller more frequent payments rather than one larger payment each month, Mohave Prepay may be for you. Purchasing power is quick and easy, even on weekends and holidays through Mohave’s automated phone and internet remote bill pay service.
Mohave Prepay is only available to qualified Mohave residential customers and small commercial members. It is not available if you are enrolled in Budget Billing, Time of Use, Net Metering, have 3-phase service, or have a Critical Account (dependent on electric service for health reasons). As a Prepay Customer you must be able to physically reach your meter to press a reconnect button, receive and understand messages regarding your balance, and to timely make pre-payments by phone, internet, or at Mohave’s office. This service is not intended for members with physical infirmities, that are housebound, or that cannot readily receive messages and make payments over the phone or internet.
You will receive a low balance notice by voice-mail, e-mail, or text message once your balance reaches a pre-determined level ($25, $35, or $50 depending on the season). This will give you time to purchase more power before the meter stops. If you do not purchase more power, the meter will stop and the power will turn off during Mohave’s normal business hours (Monday through Thursday 7 a.m. to 6 p.m., excluding MEC-Recognized holidays). However, your power will be re-energized within 2 to 24 hours once a payment is made bringing your prepaid balance to $20 or more. For the safety of you and your property, you must then press a reset button at your meter to restore electric service to your residence.
- By phone: (877) 371-9379 (select Option #1) – any time or day
- Online any time of day
- At our Office: 928 Hancock Road, Bullhead City, AZ — Monday through Thursday, 7 am to 6 pm, except MEC-Recognized holidays
What is the Customer Charge on my Mohave Electric bill?
FAQ
Who provides electricity to Bullhead City, AZ?
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Mohave Electric Cooperative
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(928) 763-4115
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Southwest Gas
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(928) 763-7766
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Bermuda Water
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(928) 763-6676
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Republic Services (trash pick up)
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(928) 758-0000
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How do I pay my Mohave Electric Cooperative bill online?
Pay your Mohave Electric Cooperative bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app.
What happens if I underpay my Mohave electric bill?
On the 12th month (October), the bill will reflect any underpayment or credit relative to actual usage. Mohave Electric keeps track of actual kWh usage. Members who underpaid actual usage costs will be required to pay the total amount due to bring their account balance to zero in order to remain enrolled in the Plan.
What’s new at Mohave Electric Cooperative?
Mohave Electric Cooperative (MEC) has exciting news for our members! The first fiber connections have been made. On July 15, 2021, MEC, TWN Communications, state and local elected officials, and community members came together to commemorate the first fiber broadband connects.
How do I make a payment in County of Mohave?
VDOMDHTML> County Of Mohave, AZ – Online Payments Step 1: Search Your Bills Step 2: Select Payments Step 3: Review and Submit Step 4: Confirmation and Receipt Step 1: Search Your Bills Welcome to your payment page; this page is hosted by Point & Pay. Begin by searching for your bills here, then proceed to the next step to make your payment.