Paying your water bill is an essential part of being a homeowner or renter in Monroe, Louisiana The city of Monroe provides water services to residents and businesses, and sending in your payment on time each month is important. This article will walk you through the process of paying your Monroe city water bill, outlining the different payment options, when bills are due, how to set up automatic payments, and more
Overview of Monroe City Water Billing
The city of Monroe Utility Operations Division handles water billing and payments. Bills are sent out monthly and are typically due around the 20th of each month. The Utility Operations office is located at 316 Breard Street in Monroe. Their office hours are Monday through Friday from 7:30am to 4:30pm.
Water bills in Monroe include charges for water usage, sewer, and trash pickup services Usage is metered and billed per 1,000 gallons. There are around 18,000 water customer accounts in the city
When are Water Bills Due in Monroe?
Bills are mailed to customers on the last business day of each month. They are due by the 20th of the following month. In this case, the January bill would be sent out on December 31 and be due on February 20.
If the due date falls on a weekend or holiday, payments are due the next business day. Late fees apply to any payments received after the due date.
Ways to Pay Your Monroe Water Bill
The city lets people pay their water bills in a number of convenient ways, including:
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By mail: Detach payment stub from bill and mail with check or money order to the address listed. Allow 3-5 days for delivery.
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In person Bring payment to the Utility Operations office at 316 Breard St Office open 7 30am-4 30pm Monday through Friday,
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Drop box: A secure drop box is located outside the Utility Operations office. Payments left in the box by 8am will be processed same-day.
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Online: Pay by credit/debit card or e-check at InvoiceCloud. A service fee applies.
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By phone: Call InvoiceCloud at 844-915-1240 to pay by credit/debit card or e-check.
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Automatic bank draft: Sign up to have payment automatically withdrawn from your bank account each month.
How to Sign Up for Automatic Bank Draft
The most convenient way to pay your Monroe water bill is to enroll in automatic monthly bank drafts. Here’s how to sign up:
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Obtain an Authorization for Bank Draft form from the Utility Operations office or website.
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Fill out the form with your account and bank account information. Attach a voided check.
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Return the completed form to the Utility Operations office in person, by mail, fax (318-329-3358), or email ([email protected]).
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The draft will begin on your next billing cycle after enrollment. Drafts occur on the bill due date.
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You can cancel drafts at any time by submitting a written request to Utility Operations.
Going on vacation? You can temporarily suspend bank drafts for one month. Just notify Utility Operations at least 10 days before your bill is due.
What to Do if You Cannot Pay Your Bill
If you’re unable to pay your bill by the due date, contact Utility Operations right away. They may be able to set up a payment plan for you.
You can also see if you qualify for their Lifeline Utility Rate Assistance program, which offers a reduced monthly water rate to low income residents.
If your service winds up disconnected due to non-payment, there will be fees to restore your service. Avoid shut-offs by paying on time or setting up alternate arrangements if needed.
Use Online Account Management
The city’s online payment system, InvoiceCloud, offers account management features to make paying your bill easier:
- View bill history and current charges
- Sign up for paperless e-bills instead of mailed paper bills
- Make one-time payments by credit card or e-check
- Set up recurring auto-payments
- Receive email reminders when your bill is due
Access your InvoiceCloud account anytime at ipn2.paymentus.com/rotp/mroel. Managing your account online can help you stay on top of your bill and avoid late fees.
Summary of Paying Your Monroe City Water Bill
Paying your water bill ensures continuation of vital water and sewer services at your home or business. Monroe provides multiple payment options like mail, online, bank drafts, and in-person. Bills are due monthly by the 20th. Consider enrolling in automatic payments to avoid forgetting and getting hit with late fees. And utilize the InvoiceCloud online portal for easy account management. Paying on time is a small monthly task that keeps your utilities happily running.
Monroe City addresses utility bill issues
How do I pay my city of Monroe utility bill online?
Pay your City of Monroe Utility Bill here. Find utility rates, utility billing forms, and a link to your online utility account. Easily pay your bills online with the City of Monroe. Complete necessary documents with the City. Request information filed and/or recorded by the City. Keep up to date and follow City meetings.
How do I pay my invoices with the city of Monroe?
There are now more options to view and pay your invoices with the City of Monroe using our simple and secure e-billing and online payment services. Choose to make a payment online, by phone, or text!
What does Monroe City water billing do?
They provide assistance with Monroe City Water Accounts, Property Taxes, Sales Taxes, Occupational Licenses, and Taxicab Certificates. Billing is responsible for reading all city meters, billing for water sewer and trash pickup services, and turning water off/on for nonpayment, new service, and termination of service.
How do I terminate Monroe City water service?
To terminate Monroe City water service, the customer can come to our office located at 316 Breard Street or call our office at 318-329-2220 to speak with a Customer Service Representative. The customer needs the following information: 1. Proof of Identification (if by phone, last 4-digits of SSN) 2. Forwarding address 3. Phone number