A Complete Guide to Paying Your Montana-Dakota Utilities Bill Online

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Montana-Dakota Utilities Co. Over 143,000 customers in eight states depend on MDU for their essential natural gas, electricity, and electricity transmission needs.

If you’re an MDU customer you likely receive a monthly bill for your utilities. Paying your MDU bill on time each month is important to avoid penalties and service disruptions.

Fortunately, MDU offers several ways to pay your bill conveniently – including fast and easy online payment options.

We’ll show you everything you need to know to pay your Montana-Dakota Utilities bill online in this huge guide.

Benefits of Paying Your MDU Bill Online

Paying online through MDU’s website or mobile app offers these advantages:

  • Convenience – Pay anytime, anywhere with an internet connection on your device

  • Payment Options – Use credit/debit cards, checking account, PayPal, and more

  • Payment Receipt – Get instant confirmation when your payment is made

  • AutoPay – Set up recurring automatic payments so you never miss a due date

  • Account Management – Update information, view statements, monitor usage

  • Security – Encrypted payment platform keeps your financial data safe

  • Reward Programs – Potential to earn points/cash back on payments with credit cards

  • Time Savings – Avoid driving to an office or waiting in line

Online payments through MDU take just minutes. It’s the quickest way to pay from the comfort of home.

How to Sign Up for an Online Account

To get started with online bill pay, you first need to create an online account on MDU’s customer portal.

Follow these steps:

  1. Go to MDU Customer Login

  2. Click “Register” below the login fields

  3. Enter your MDU account number and service zip code

  4. Create a username and password

  5. Provide your contact information

  6. Select paperless billing or paper bills

  7. Agree to the terms and conditions

  8. Verify your email address

Once your account is activated, you’ll have full access to online bill payment options, statements, account management, and more!

Paying Your Bill Through MDU’s Website

When logged into your online account, here is how to pay your MDU bill:

  1. Select “Make Payment” from the top menu

  2. Choose the account to pay if you have multiple

  3. Enter the payment amount

  4. Select a payment method:

    • Credit/Debit Card
    • Bank Account (e-check)
    • PayPal

  5. Enter your payment details and submit

  6. Review payment confirmation with receipt number

Payments made before 3:30 pm MT each day are applied to your account that same day. Allow extra processing time for weekends and holidays.

You can also view payment history and set up recurring auto-pay through your online account.

Paying Your MDU Bill Through the Mobile App

In addition to the website, MDU offers a free mobile app for Android and iOS. You can download the app and log in with your online account credentials.

The app allows you to:

  • Check your account balance
  • Make a one-time payment
  • View billing history
  • Monitor daily usage
  • Contact customer support
  • Report outages

To pay your bill via the MDU mobile app:

  1. Tap the payments icon from the main menu

  2. Select your payment amount

  3. Enter your credit/debit card or PayPal information

  4. Review details and confirm the payment

The app provides another fast and convenient way to pay in seconds!

Setting Up Automatic Payments

For the most hassle-free experience, enroll in automatic payments through your MDU online account.

With auto-pay, your bill is paid on the due date from your selected payment method automatically each month.

To activate automatic payments:

  1. Log into your MDU online account

  2. Locate and click on the “Auto Payment” link

  3. Choose your preferred payment method

  4. Enter your payment details (card, bank account, PayPal)

  5. Agree to the automatic payment terms

  6. Review and submit your enrollment

Once set up, MDU will withdraw your bill payment on the due date every month. You’ll avoid late fees, service disruptions, and spending time on manual payments.

Other Ways to Pay Your MDU Bill

If you don’t want to pay online, MDU offers these additional options:

  • By Phone – Call 1-833-425-1698 anytime to use the automated phone payment system

  • By Mail – Mail a check or money order to the address on your bill

  • In Person – Visit one of MDU’s local offices with cash, check, or money order

  • Western Union – Use WU’s Quick Collect service to pay your bill at a location

  • Bank Draft – Set up automatic withdrawals from your bank account

  • Levelized Billing – Pay an average monthly amount to even out seasonal changes

No matter which method you choose, MDU provides plenty of flexibility based on your needs and preferences.

Avoid Late Fees and Disconnection

As you manage your MDU account, be sure to pay each monthly bill before the due date listed. This avoids potential:

  • Late payment fees of up to 1.5%
  • Disconnection warning being sent
  • Shut off of your gas and/or electric service
  • Damage to your credit score

Setting up automatic payments is the best way to prevent late payments. But you can also schedule reminders on your calendar for MDU bill due dates.

If you anticipate having issues making a payment, call MDU right away. They may be able to arrange a payment plan or point you towards financial assistance programs. Communicating early can help avoid costly late fees or disruption of your utilities.

Watch Out for Payment Scams

With the popularity of online billing and payment, utility scams are on the rise. Here are some tips to avoid MDU payment scams:

  • Never click suspicious links – go directly to the official MDU site.

  • Don’t provide personal or account info if contacted unexpectedly.

  • Reject requests to pay with prepaid cards – MDU only takes bank/cards.

  • Call MDU directly if you receive an urgent call requesting payment.

  • Only login through the legitimate MDU online account portal.

Being vigilant protects you from providing sensitive information or payments to scammers posing as your utility.

MDU Is There to Help

Paying your Montana-Dakota Utilities bill online is fast, easy, and secure with all the options available. Sign up for an online account to monitor usage, view statements, make one-time payments, and set up automatic monthly payments.

Leverage MDU’s convenient web and mobile platforms to say goodbye to writing checks and driving to an office each month. And let their customer service team assist if any questions come up.

With this guide, you now have the key insights on how to take control of your MDU account and pay your bill seamlessly online in just minutes.

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Montana-Dakota Utilities Balanced Billing Program

FAQ

What is the phone number for Montana-Dakota bill pay?

Call 866-263-5185 to pay by phone, or follow the link on the Payment Options page of our website to pay online. Certain card restrictions apply. You must provide your 11-digit account number when paying.

What is the number for MDU Speedpay pay bill?

Pay-by-phone by calling our Speedpay® toll- free number, 1-866-263-5185, and following the prompts. Online card payments also can be accessed through the Speedpay® link on our website under Payment Options.

How do I find my MDU account number?

You can find your 9-digit account number: In the upper right-hand corner of your billing statement.

What is the phone number for MDU Buffalo Wyoming?

Call us at 800-638-3278.

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