Paying your water bill can feel like a hassle – writing checks, mailing envelopes, remembering due dates. Who has time for all that these days? Thankfully, the Monte Vista Water District (MVWD) offers a super convenient online bill pay option to make your life easier
As a customer of MVWD servicing the Montclair area you can take advantage of quick and easy online payments through their website. Online bill pay puts the power in your hands to view statements check balances, and pay on your own schedule 24/7. No more waiting on hold or rushing to the post office before 5pm.
In this article, we’ll walk through everything you need to know to pay your MVWD water bill online in just a few clicks. Let’s get started!
Why Pay Your Water Bill Online?
Here are some of the great benefits of paying your MVWD water bill online:
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Convenience – Pay anytime, anywhere with an internet connection No more mailing checks or visiting the MVWD office during business hours.
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Speed – Payments post instantly, so you don’t have to worry about due dates or mail delays.
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Control – View statements, check balances, schedule future payments on your schedule.
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Security – Payment portal uses industry-standard encryption to keep your info safe.
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Flexibility – Setup recurring payments or make one-time payments. Use credit/debit cards, checking, or savings accounts.
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Budgeting – Review past statements and payments to better track your water usage and expenses.
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Accessibility – Payment portal is mobile-friendly, so you can pay on-the-go from your smartphone or tablet.
Paying online just makes managing your water bill so much more convenient. It’s no wonder why more and more MVWD customers are switching to paperless billing and online payments each year.
How to Pay Your MVWD Water Bill Online in 3 Easy Steps
Ready to start paying your water bill online? Here’s a simple 3-step process:
Step 1: Visit the MVWD Online Payment Website
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This is the main page for MVWD’s online payment options.
Step 2: Login or Register for an Online Account
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If it’s your first time, click “Register” to create a new online account. You’ll need your account number and an email address.
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If you’ve paid online before, just login with your email and password.
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Forgot your password? No worries – you can easily reset it.
Creating an online account allows you to store payment methods, view billing history, and schedule recurring payments.
Step 3: Select a Payment Method and Submit Payment
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Under “Pay My Bill”, choose whether to make a one-time payment or setup automatic recurring payments.
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Enter the payment amount (or pay full balance) and select a payment method:
- Credit/Debit Card – Visa, Mastercard, Discover
- Checking Account – Enter routing and account numbers
- Savings Account – Enter routing and account numbers
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Review payment details and submit!
And that’s it – your payment will be immediately processed and posted to your account. So easy!
Payment Confirmation and Receipts
Right after paying your water bill online, you’ll see a payment confirmation screen. Be sure to note the confirmation number for your records.
You can also access payment receipts from your online account under Payment History. Receipts are available to view or print anytime.
The online payment system securely stores your receipt details including:
- Payment date & time
- Account number
- Payment method
- Payment amount
- Confirmation number
So you have easy access to all your billing and payment records in one place.
Online Bill Pay Scheduling and Recurring Payments
The MVWD online payment system makes it simple to schedule one-time future payments and setup recurring automatic payments.
To schedule future one-time payments:
- Choose “Scheduled Payments”
- Pick a future date and enter payment details
- Your payment will automatically be processed on the scheduled date
To setup automatic recurring payments:
- Choose frequency (monthly, bi-monthly, etc)
- Enter payment date and amount
- Payments are automatically initiated on the fixed schedule
Set it and forget it! Recurring payments ensure you never miss a water bill due date again.
Is Paying Water Bills Online Safe?
Absolutely! MVWD utilizes industry-leading security measures to keep your information safe and payments protected.
Payment card data is encrypted and tokenized per PCI compliance standards. TLS encryption protects your information and account access.
You can feel fully confident that paying online is just as safe – if not safer – than paying by check or cash.
What If I Have Questions or Issues Paying Online?
The online payment portal has extensive help documentation. Or you can contact MVWD’s customer service by:
- Phone: (909) 624-0035
- Email: [email protected]
- Walk-in: 10575 Central Ave, Montclair CA
MVWD representatives are available Monday-Friday 8am to 5pm to provide billing and payment assistance.
For additional common questions, check MVWD’s FAQs on their website. You can also search keywords like “pay bill” for self-service account help.
As you can see, paying your Monte Vista Water District bill online is quick, convenient, and secure.
It takes just minutes to login, review your balance, and submit payment by credit card, debit card or bank account. You can even setup recurring auto-payments to make water bill management totally hassle-free.
So why wait? Signup for an online account and start paying your MVWD water bill online today. We’re sure you’ll wonder how you ever lived without the ease of electronic payments. No more paper cuts from envelopes or stamps!
Go to https://mvwd.org/220/Payment-Options and get started now. Happy bill paying!
Frequently Asked Questions
What information do I need to register for online bill pay?
You’ll need your 12-digit MVWD account number and an email address. The email is used for your login and to send payment receipts.
When will my online payment be posted to my account?
Online payments are posted instantly as soon as you submit payment.
Is there a fee to pay my water bill online?
Nope, there are no fees for paying your MVWD water bill online by debit, credit card, or bank account.
Can I still pay by cash or check?
Yes, MVWD still accepts payment by cash, check, or money order by mail or at their office. But online is definitely the most convenient method!
What credit cards can I use to pay my bill online?
You can pay by Visa, Mastercard, or Discover credit or debit cards.
What if I selected the wrong payment date or amount?
No problem! You can easily edit or cancel scheduled future payments. Just login and manage your payment settings.
What if I forgot my online account password?
Use the “Forgot Password” link to reset your password. A reset link will be emailed to you.
When is my water bill due?
MVWD bills are issued bi-monthly. Payment is due 30 days after the billing date shown on your statement.
Can I see previous statements and payment history?
Yes, your online account stores 18 months of PDF statements and payment receipts that you can view or print anytime.
Lifeline Assistance Program (LAP) Application
The Lifeline Assistance Program (LAP) provides eligible low-income customers with assistance on their water utility bill by providing up to 9 units of water per billing cycle at no cost.
Water Budget Variance Application
Apply for a variance to the District’s budget-based tiered rate structure for individually metered residential customers. Customers may apply for a variance under one or more of the following categories:
- Child/Adult/Elder Care Facility
- Establishment of New or Rehabilitated Landscaping
- Irrigated Landscape Area
- Leaks
- Livestock and Large Animals
- Medical Needs
- Number of People per Household
- Pool Refilling
If you prefer to submit a paper copy of the application, please print the Application for Water Budget Variance (PDF), complete all the necessary information and mail it to the address noted on the form.