Convenient Ways to Pay Your Moreno Valley Utility Electric Bill

Keeping your Moreno Valley Utility (MVU) account in good standing by paying your electric bill on time each month is an important responsibility. MVU offers their residential and business electric customers multiple options to pay their utility bills conveniently and securely. Read on to learn the various methods available for paying your MVU electric bill.

Pay Online Through the MyMVU Smart Portal

The easiest and most convenient way for most customers to pay their MVU electric bill is online through the MyMVU Smart Portal This secure online portal gives you 24/7 access to your MVU account and billing information,

To pay your bill through the MyMVU Smart Portal, first you’ll need to register for an online account. Have your MVU account number and a valid email address on file ready. Then visit www.moval.org/mvu and click on “MyMVU Smart Portal” to begin registration.

Once registered, you can log in anytime to view your current MVU bill, see previous billing history, make one-time payments, set up recurring auto-pay, and manage account notifications. Accepted payment methods include debit/credit card, PayPal, Venmo, Apple Pay and Google Pay.

The MyMVU Smart Portal provides customers a fast, easy way to pay their electric bill securely online in just minutes. Payments made by 11 59pm reflect on your account the next business day.

Pay on the Go With the MyMVU App

In addition to the online smart portal, MVU also offers a free mobile app for paying your electric bill on the go. The MyMVU Smart Portal app is available for download from the Apple App Store (for iOS devices) or Google Play Store (for Android).

Like the desktop version, the MyMVU app allows you to check your electric usage, view and pay bills, set up recurring payments and manage notifications. The mobility of the app lets you pay bills anytime, anywhere in just a few taps on your mobile device.

Pay by Phone

If you prefer to pay your MVU electric bill over the phone, two options are available – self-service or through a live agent.

To use the automated self-service phone payment system, dial 1-844-527-3053. You’ll need to enter your 10-digit MVU account number and follow the prompts to complete your payment transaction.

Alternatively, you can speak with a live customer service agent to assist with your phone payment. Dial 1-844-341-6469 and select the billing payment option. Live agents are available 24/7. Spanish assistance is also available.

When paying by phone, you can use a debit card, credit card or electronic check. Visa, Mastercard, Discover and American Express cards are accepted.

Pay by Mail

If you prefer the more traditional bill pay method of mailing in a paper check or money order, you can send your payment to the MVU payment processing center at:

MVU Payment Processing Center
380 N. San Jacinto St.
Hemet, CA 92543

Be sure to allow 7-10 business days for your mailed payment to reach the processing center to avoid any late fees. Include your remittance stub from your MVU bill to apply the payment correctly.

Pay In Person

For those who prefer the assurance of in-person bill payment, MVU provides a walk-in payment center located at:

14331 Frederick St. Suite 2
Moreno Valley, CA

The payment center accepts cash, checks, money orders and debit/credit cards. You’ll receive an instant printed receipt as proof of payment. Payments made at the payment center before 2pm reflect on your account that same business day.

AutoPay – Set It and Forget It

Taking advantage of MVU’s AutoPay feature allows you to put your electric bill on autopilot. Once enrolled in AutoPay, the payment amount will automatically deduct from your specified checking account or credit card each month on your bill’s due date.

AutoPay ensures your bill gets paid on time every month, avoiding any late fees. To enroll, simply log into the MyMVU Smart Portal and navigate to the AutoPay page. Or you can enroll through the MVU mobile app.

Get Reminders to Avoid Late Fees

With busy schedules, it’s easy to forget when your MVU electric bill is due each month. Avoid late payment penalties by setting up automated reminders through your MyMVU online account.

You can configure MVU to send you payment reminders by email, text message or phone as your bill’s due date approaches. Reminders can be set 5-14 days prior to the due date, giving you time to log in and pay your bill.

Understand Your MVU Electric Bill

Your MVU monthly electric bill contains detailed information about your power usage and charges. But deciphering all the sections and figures can be confusing. MVU provides a handy electric bill guide you can access on their website that clearly explains each item on your bill.

Understanding exactly what you are being charged for and why will allow you to better manage your monthly power consumption and costs. Be an informed electric customer.

Payment Assistance Programs Available

MVU partners with various local assistance agencies to offer bill payment assistance programs to residential customers facing financial hardships. If you are having trouble paying your electric bill, contact MVU to see if you qualify for any utility assistance programs.

Flexible Payment Options for MVU Customers

As you can see, MVU offers their electric customers numerous options to pay their utility bills in a convenient, secure manner – online, phone, mobile app, mail, auto-pay and in person.

MVU’s customer friendly payment solutions make managing your electric account hassle-free. Reach out to an MVU customer service agent if you need help with any of the electric bill payment options. And be sure to pay your bill by the due date each month to avoid penalties.