Receiving medical care can be stressful enough without worrying about how you’ll pay the bill. Mount Carmel Health System offers convenient online bill payment to simplify settling your hospital doctor and outpatient services charges. This comprehensive guide explains the ins and outs of paying your Mount Carmel Health bill electronically.
Overview of Mount Carmel Health Services
The Central Ohio hospitals, outpatient centers, and clinics that are part of Mount Carmel Health System offer the following medical services:
- Emergency care
- Inpatient hospital stays
- Outpatient procedures
- Primary and specialty care
- Lab tests and imaging
- Rehabilitation services
- Home health
- And more
Charges for these services are billed directly to patients or their health insurance company You are responsible for paying any copays, deductibles or non-covered services.
Benefits of Paying Medical Bills Online
Paying your Mount Carmel Health bill electronically provides many advantages
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24/7 access – Pay anytime from your computer or mobile device.
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Payment tracking – Review payment history and access receipts.
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Avoid late fees – Online payments process instantly.
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Secure – Data encryption protects your information.
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Paperless – Go green by opting out of mailed bills.
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Reminders – Get email alerts when new bills are available.
Read on to learn how to take control of your medical expenses by paying your Mount Carmel Health bills digitally.
Step 1: Locate Your Account Number
Before you can pay a bill online, you’ll need to find your unique Mount Carmel Health account number. This number identifies you for billing purposes.
Your account number is printed on statements mailed to you. If you can’t find it, call the number on your bill and request your account number from the billing department.
Jot down or take a picture of the number to reference when registering for online bill pay.
Step 2: Choose the Correct Online Payment System
Mount Carmel Health has different online payment sites depending on when you received care:
For services before October 9, 2021:
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Hospital bills: One-Time Payment
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Clinic bills: myDoctor’s Office Bill Pay
For services on or after October 9, 2021:
- All bills: MyChart Bill Pay
Select the appropriate payment portal based on your date of service.
Step 3: Set Up Your Online Account
Once on the correct website, look for options to “Register” or “Create Account”.
You’ll need to provide details like:
- Account number
- Name on account
- Phone number
- Password
Follow all registration instructions carefully to ensure your profile is properly set up.
Step 4: Enter Your Preferred Payment Method
Before paying online for the first time, you must add a payment method to your account. Look for “Payment Methods” or similar.
You can securely save:
- Debit/credit card
- Bank account for bank draft
- Digital wallet like Apple Pay or Google Pay
Submit your payment information and complete any identity verification steps. Processing payments requires identity validation for security.
Step 5: Pay Your Bill Online
Once your online account is established, paying your bill takes just minutes:
- Log into your account dashboard
- Select your stored payment method
- Enter amount due
- Submit payment
You’ll receive instant email confirmation with payment details and any remaining balance.
You can also use your online account to:
- View billing history
- Update personal information
- Go paperless
- Set up autopay
- And more!
Troubleshooting Common Online Payment Problems
While paying medical bills electronically is typically easy, some common issues can come up:
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Can’t register account – Verify your account number matches statements. Call billing if problems continue.
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Payment failed – Your card may be expired or you have insufficient funds. Try another payment method.
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Wrong amount charged – Double check your most recent bill for the correct amount due before submitting payment.
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No confirmation received – Check spam folders. Contact support if your receipt is still missing.
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Late fees incurred – Pay by the due date listed on your bill to avoid late charges.
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Other issues – Call Mount Carmel Health billing for personalized support.
Paying your Mount Carmel Health medical bills online is fast, simple and secure. Sign up for online account access today to easily take care of your healthcare expenses.
Frequency of Entities:
Mount Carmel Health: 16
online: 15
payment: 15
account: 12
bill: 12
confirmation email: 5
support: 4
payment method: 4
identity verification: 3
due date: 3
late fees: 3
dashboard: 2
paperless billing: 2
autopay: 2
payment details: 2
payment website: 2
billing history: 2
insufficient funds: 1
bank draft: 1
digital wallet: 1
Apple Pay: 1
Google Pay: 1
Services Prior to October 9, 2021
If you received a statement with a date of service prior to October 9, 2021, please use the information below to make a payment.
myDoctor’s Office Bill Pay
To pay your bill by phone, please call 614-546-4400. Pay Your myDoctor’s Office Bill Online
Services On Or After October 9, 2021
If you received a statement with a date of service on or after October 9, 2021, please use the information below to make a payment.
All patient bills can be paid through your new patient portal, MyChart. You can learn more about MyChart by visiting our Frequently Asked Questions page. For your convenience, we accept Visa, MasterCard, Discover and American Express.