Dealing with utility bills every month can feel like a chore. Sorting through paperwork, writing checks, and rushing to the post office takes time many households don’t have. But paying your Mountain View utility bill doesn’t have to be a hassle. Modern platforms like Mountain View Utility Bill Pay make managing and paying your bill quick and easy.
Mountain View Utility Bill Pay allows residents to view statements, payment history, account info, and instantly pay bills online or via mobile app. Read on to learn how this service can simplify your utility payments.
Benefits of Paying Online with Mountain View Utility Bill Pay
Mountain View Utility Bill Pay brings utility payment into the 21st century. Here are some of the key advantages over mailing paper checks:
Convenience
You can pay anytime, anywhere in just minutes on your computer, tablet, or mobile phone.
Payment Tracking
The online portal lets you view up-to-date account balances and payment history in one place.
Auto-Pay
For ultimate convenience, set up automatic monthly payments so your bill is always paid on time
Paperless Billing
Go green by opting into paperless billing and accessing statements digitally
Payment Notifications
Get texts or emails when new bills are ready and when payments have been made.
Budgeting
With all account info in one place, you can easily track utility costs each month and budget accordingly.
Reliability
Electronic payments mean no more uncertainty about whether mailed checks will arrive on time
Getting Started with Mountain View Utility Bill Pay
Signing up for Mountain View Utility Bill Pay is simple:
-
Click on “Utility Billing” in the Utilities section.
-
Select “Online Account Access” under Payment Options.
-
Click “Register” and enter your account number, email, and create a password.
-
Verify your account and start using the online payment portal!
The entire process takes less than 10 minutes. Once registered, you can log in anytime to view your balance, schedule payments, enable auto-pay, and more.
If you already have an online account but forgot your password, you can easily reset it through the “Forgot Password” option.
Paying Your Bill Through Mountain View Utility Bill Pay
When you log into your Mountain View Utility Bill Pay account, your current balance will be prominently displayed. To make a one-time payment:
-
Select “Pay Now”
-
Enter the payment amount – either the full balance due or a lower amount if desired.
-
Input your credit/debit card details or bank account information.
-
Verify payment details and select “Continue.”
-
Review the payment summary and complete the transaction.
You’ll receive an emailed receipt confirming your payment. The funds will quickly transfer from your account or charge to your card. It’s the fastest, most reliable way to pay your Mountain View utility bill.
For recurring payments, enable auto-pay through your account settings. Your bill will be paid automatically each month on the due date.
Other Ways to Pay Your Mountain View Utility Bill
In addition to Mountain View Utility Bill Pay, the city offers other payment options:
-
By phone – Call the automated payment line at 650-903-6317. Have your account number and card details ready.
-
By mail – Detach and mail the payment stub from your paper bill with a check or money order.
-
In person – Bring payment to City Hall or the Senior Center.
-
Drop box – Place your payment (check/money order only) in the drive-up utility payment box at City Hall.
While the above options still exist, online bill pay offers unbeatable convenience. Mountain View Utility Bill Pay should meet the payment needs of most residents.
Who Should Use Mountain View Utility Bill Pay?
Any Mountain View household that wants to simplify utility payment should make the switch to online bill pay. It’s ideal for:
- Busy families without time for traditional bill routines.
- Those with mobility challenges.
- Households managing multiple utility accounts.
- People who travel frequently.
- Those who prefer paperless, eco-friendly options.
- Anyone seeking more reliable, efficient payment methods.
- Those wanting the convenience of automatic payments.
- Renters separate from property managers/landlords.
- Any Mountain View utility customer!
Mountain View Utility Bill Pay makes utility payment fast, organized, and hassle-free. Reduce late fees, save time and money on postage, and ensure on-time delivery each month with online bill pay.
Troubleshooting Mountain View Utility Bill Pay
Like any technology, you may hit an occasional hiccup with Mountain View Utility Bill Pay. With troubleshooting, common issues are easily resolved:
-
Forgot your password? Reset it through the online “Forgot Password” tool.
-
Dealing with an error message? Carefully re-enter your information.
-
Payment didn’t process? Verify your card/account info is entered correctly.
-
Auto-pay not working? Check your account settings to confirm it’s enabled and your payment method is current.
-
Not getting email notifications? Check spam folders or contact support to update your email.
Don’t let small troubleshooting bumps prevent you from realizing the benefits of online utility bill pay. With a little patience and assistance from Mountain View support staff, you’ll have the system running smoothly.
Streamline Your Finances with Mountain View Utility Bill Pay
Is the tedious routine of manual utility bill payment draining your time and mental energy every month? There’s an easier way. With Mountain View Utility Bill Pay, you can view balances, schedule automatic payments, access billing history, receive notifications, and pay your bill online in just minutes.
Mountain View Utility Bill Pay brings convenience, organization, and reliability to an otherwise frustrating, unreliable process. Simplify utility payment and cross one nagging monthly chore off your to-do list by registering for online bill pay today. Pay bills seamlessly wherever, whenever – no more hassles.
Important Switch & Save Program Information
Switch and Save Credits with Bank Account Auto-Pay through SmartHub requires electronic reoccurring payments from your bank account.
Auto-Pay enrollment with a debit or credit card is not eligible for Switch and Save Credits.
Switch and Save Credits are dependent upon continued monthly enrollment and will terminate upon discontinuance of Paperless Billing or Bank Account Auto-Pay through SmartHub.
Additional restrictions may apply.
MVEA accepts payments in person Monday through Thursday 7 a.m. to 5:30 p.m. at the Falcon or Limon Location. You can make a payment with:
Cash
Check
Money Order
American Express
Discover
MasterCard
Visa
Checks and money orders are accepted in drop box locations throughout our service territory. See drop box locations below. Writing a check? Make sure to use black or blue ink to ensure your payment can be processed properly.
Call (877) 999-3415 to make a Credit Card payment through the automated system.
MVEA Falcon Office: 11140 E. Woodmen Road, Falcon, 80831. Next to the drive-up window on the east side of the building.
MVEA Limon Office: 1655 5th Street, Limon, 80828. North side of the west entrance to member parking.
Black Forest: Near the shops at the southwest corner of Shoup and Black Forest Roads.
Calhan: East of the Loaf N’ Jug entrance at 1015 5th Street.
Cimarron Hills: Shopping center near Kwik Way, on Peterson Road and Palmer Park Boulevard.
Elbert: South entrance to Elbert High Plains Mini Mart, located at 24501 Elbert Highway.
Ellicott: Ellicott Plaza, 23355 Highway 94. North part of parking lot, between the U.S. Postal Service drop box and the Pikes Peak Library book box.
Jackson Creek: King Soopers, east of the front door. Located at 1070 W. Baptist Road.
Monument: Safeway, the black box is on the island at the west end of the store located at 624 Highway 105.
Peyton: Northeast corner of Peyton Highway and Highway 24.
Simla: In front of the U.S. Post Office, west of the door.
Only check or money order payments are accepted
Important Payment Drop Box Processing Information:
Allow for 48 to 72 business hours for payment processing if you are using a payment drop box. Do not use a payment drop box if your payment is due right away or if it is past due (it may delay the processing of your payment).
If you have questions, please call to speak with a Member Services Representative at (800) 388-9881.
Now you can use MoneyGram to make your payment with cash today! MoneyGram services are located within thousands of retailers.
To make a payment bring the following items to the MoneyGram location:
- Cash in the amount of your payment plus the $1.50 MoneyGram fee
- Your MVEA account number
- Receive code 15113
To find the MoneyGram location nearest you visit MoneyGram’s website or call (800) 926-9400.
Budget billing is available, to eligible members in good standing, and provides 12 equal monthly billing amounts for electric use. Budget amounts are calculated from the member’s previous 12 month’s bills and adjusted for any rate changes that were effective during the year. The budget amount will be recalculated annually and the difference between actual use and the total amount the member has paid will be evaluated. To learn more, or to see if you are eligible for, Budget Billing:
- Visit our Rules and Regulations Billing section 11.0 page
- Call our offices to speak with a Member Services Representative at (800) 388-9881
Prepaid Metering is a pay-as-you-go electric service and a new way to pay for your electricity. You pay in advance for the electricity you will be using – no late fees or security deposit required.
Prepaid benefits include:
- No deposit required
- No late fees
- No collection or reconnect fees
- Easier budgeting
- Timely information about electric usage
Is Prepaid Metering right for you? Learn more:
SmartHub – Online 24/7
To access SmartHub:
- Click on the “pay bill” button in our homepage
- Download the SmartHub Mobile App
To login to your account, you will need your:
- Email address
- SmartHub account password
To register for online access, you will need your:
- Billing account number
- Last name or business name
- Email address
To reset your password, you will need your:
- Billing account number
- Last name or business name
- Email address
To make a 1-time payment, you will need your:
- Account number
- Your last name or business name
Going paperless through SmartHub lets you manage all aspects of your Mountain View Electric Association, Inc. account online or with your mobile device. Creating a SmartHub account takes less than 3 minutes!
Check out these helpful step-by-step guides to registering your account today!
Want even more convenience and savings? Use our Bank Account Auto-Pay through the SmartHub program to simplify the monthly bill-paying process. No more:
Due dates to worry about
Writing and mailing checks
Phone calls to set-up payments
Follow the prompts in the SmartHub Login page and you will be signed up for paperless billing and/or bank account auto-pay.
Not ready to go paperless? You can still Switch and Save by enrolling in Bank Account Auto-Pay. For questions, you can email billing.
Enrollment can be made by going to “SmartHub” on the website.
Log in to your account
Click on the Billing and Payments drop-down arrow
Click on the Billing and Payments drop-down arrow
On this page you may Add, Update, Cancel, or Change Payment Method for your monthly Auto-Pay Accounts.
To store your Payment Card or Banking information for future use:
Click on the My Profile drop-down arrow
Select Update My Bank Account or Credit Card Information
This is not saved for monthly Automatic Payments to your account. Download the SmartHub app on your mobile devices.
Don’t have a SmartHub account, but need to make a one-time payment online? SmartHub offers a safe, secure, and convenient “Pay Now” option. You will need the:
Account number
Last name or business name on the account
You will be able to make a payment on the account, but the other SmartHub benefits may not be accessed through the “Pay Now” option. For assistance, call us at (800) 388-9881.
Go Paperless Through SmartHub. Go Bank Account Auto-Pay.
Sign-up for Paperless Billing through SmartHub, receive a $0.50 credit every month you are enrolled. (Multiple MVEA Meters Allowed)
No hassle payments! Switch to Bank Account Auto-Pay Through SmartHub, receive a $0.50 credit every month you are enrolled. (Multiple MVEA Meters Allowed)
Combine both…Receive a $1 per month credit. More meters equals more savings!
Get automatically entered into a quarterly drawing for a $300 account credit for a limited time*
Winners will be selected from all active members who participate in the “Switch and Save” program by going paperless, using bank account auto-pay through SmartHub, or both.
*Promotion subject to change without notice. Restrictions may apply. Monthly credits are dependent upon continued monthly enrollment.