Convenient Ways to Pay Your Mountaineer Gas Bill By Phone

Paying your monthly gas bill is an essential task, but it doesn’t have to be a hassle. Mountaineer Gas offers several convenient phone payment options to fit your needs. This article will outline the benefits of paying your Mountaineer Gas bill by phone and provide step-by-step instructions to make the process fast and easy.

Why Pay Your Gas Bill By Phone?

There are many reasons why paying your gas bill by phone can be preferable to mailing in a check or going to an in-person payment center

• It’s fast – Making a payment over the phone takes just a few minutes You can take care of your bill quickly without having to drive somewhere or wait in line

• Available 24/7 – Mountaineer Gas offers payment by phone options that are available 24 hours a day, 7 days a week You can pay your bill on your schedule, even in the middle of the night!

• Multiple payment methods – Pay by phone allows you to use a debit/credit card, checking account or make a direct bank draft. This gives you payment flexibility.

• Confirmation of payment – When you pay by phone, you receive instant confirmation that your payment was processed. No need to worry about your check getting lost in the mail.

• Avoid late fees – Paying your bill by phone allows you to avoid late fees as long as your payment is made by the due date. Mailing your payment may take several days to process and result in penalties.

• Customer support – If you have any questions about your bill, Mountaineer Gas customer service agents are available to help when you call to pay.

Now that you know the key benefits of paying your gas bill by phone, let’s review the available options with Mountaineer Gas.

Mountaineer Gas Phone Payment Options

Mountaineer Gas offers three main ways for customers to pay their gas bill quickly and easily over the phone:

Pay By Phone Automated System

The automated pay by phone system allows you to make a payment on your account 24/7 by calling 1-855-814-4282. This automated system is available anytime and walks you through the payment process by following voice prompts.

To use the automated system, you will need:

• Your 10 digit account number
• The amount you owe for your current bill
• A debit/credit card or checking account number to make the payment

The automated system is great because you can pay your bill in just a few minutes any time of day without having to talk to a customer service agent. Transactions are quick and secure.

Pay By Phone with Live Agent

If you prefer to speak with a live customer service agent to complete your gas bill payment, Mountaineer Gas agents are available from 7 AM to 7 PM Monday to Friday.

To pay your bill with a live agent, simply call 1-800-834-2070. Have the following information ready:

• Your 10 digit account number
• Service address
• Payment amount
• Debit/credit card, checking account or cash payment info

Speaking with a knowledgeable service agent gives you the ability to ask any questions about your bill, request account updates or payment extensions if needed.

Pay By Phone Emergency Service

If you receive a shut off notice for non-payment, you can contact Mountaineer Gas Emergency Services at 1-800-834-2070 to make a payment by phone and avoid service termination.

Emergency pay by phone services are available 24/7. Be sure to call as soon as possible once you receive a shut off notice so your gas service is not disconnected. Provide your account information and payment method to the agent to reinstate your account standing.

Paying by phone by the due date on a termination notice will reduce the possibility of disconnection. Mountaineer Gas requires at least one business day’s notice to process payments and update account status in their system.

Step-By-Step Instructions to Pay Your Gas Bill By Phone

Here is a summary of the step-by-step process to pay your Mountaineer Gas bill over the phone:

To use the automated system:

1. Call 1-855-814-4282.

2. Enter your 10 digit account number when prompted.

3. Enter the payment amount when prompted.

4. Provide your debit/credit card or checking account information.

5. Follow the voice prompts to confirm and process your payment.

6. Make note of your confirmation number.

To speak with a live agent:

1. Call 1-800-834-2070 during call center hours.

2. Provide your account number to the agent.

3. Verify your service address and current balance.

4. Provide your payment amount and method.

5. Make note of your confirmation number.

If you received a shut off notice:

1. Call 1-800-834-2070 right away.

2. Explain to the agent you received a termination notice.

3. Provide payment info to avoid disconnection.

4. Confirm your account standing is reinstated.

Following these simple step-by-step instructions will ensure you can quickly and conveniently pay your monthly gas bill by phone. No stamps, envelopes or trips across town required!

Payment Method Options for Pay By Phone

Mountaineer Gas offers flexibility in the type of payment you can provide over the phone:

• Debit or credit card – Visa, MasterCard, Discover and American Express cards are accepted. Have your card number, expiration date and security code ready.

• Checking account draft – Provide your routing and account number to draft directly from your checking account.

• Cash bill pay – Use cash bill pay services like PayNearMe at retailers like 7-Eleven or Family Dollar. Take your barcode to the store to complete the transaction.

• Money order – Money order payments can be arranged by calling a Mountaineer Gas agent during business hours.

• Cash – Cash payments are accepted at authorized payment locations, which you can find by calling customer service or searching your zip code online.

Use the pay by phone method that works best for your needs and payment availability each month.

Key Benefits of Mountaineer Gas Bill Pay By Phone

Let’s recap the main benefits that make paying your gas bill by phone the perfect option for many customers:

• Fast – Make secure payments in just minutes without delays.

• 24/7 access – Available anytime with automated systems or live agents during call center hours.

• Payment options – Use your credit/debit card, checking account or cash payment choice.

• Confirmation – Get instant payment confirmation when using the automated phone system.

• Avoid late fees – Phone payments post instantly to your account to avoid penalties.

• Customer support – Speak to an agent if you have any bill or account questions.

• Emergency services – Urgent shut off notice payments can be taken by phone 24/7.

With so many advantages, it makes sense why thousands of Mountaineer Gas customers opt to pay their bill conveniently by phone each month. Follow the instructions provided in this article to easily manage your monthly gas bill payments. Paying by phone helps life run more smoothly!