A Guide to Paying Your Medical Bills Online at My.CooperHealth.Org

Dealing with medical bills can be confusing, stressful, and time consuming. Thankfully, Cooper University Health Care offers an easy-to-use online billing and payment platform called MyCooper. This portal provides a convenient way for patients to manage their Cooper Health medical bills fully digitally.

In this article, we’ll outline tips for navigating the MyCooper billing and payment system. We’ll cover creating an account, paying as a guest, understanding your charges, setting up automated payments, and more!

Overview of MyCooper Patient Portal

MyCooper is the online patient portal used by Cooper University Health Care based in Camden, New Jersey. This secure platform allows Cooper patients to:

• Access medical records
• View test results
• Email doctors
• Request prescription refills
• Schedule appointments
• Review billing statements and pay bills

The portal is available on desktop or as a mobile app. MyCooper provides 24/7 access to manage healthcare needs without needing to make a phone call or visit an office.

Registering for MyCooper is free and easy for all Cooper patients. Let’s look at how to use this tool specifically for billing and payments.

Paying Medical Bills Through MyCooper

MyCooper has specific features focused on giving patients control over their Cooper Health billing and payment experience:

• Account Balances – Review total balance and claims details

• Statements – Access PDFs of monthly billing statements

• Payment History – Track payments made on your account over time

• Pay Online – Secure portal to pay bills by card or eCheck

• Payment Plans – Enroll in manageable monthly automatic payments

• Financial Assistance – Screen for and apply to hardship programs

Below we will explore each of these key functions for managing your Cooper Health medical bills online.

How to Pay a Medical Bill Online at MyCooper

You have two options for paying your Cooper Health medical bills online through the MyCooper portal:

Pay as Logged-In User

1. Login to MyCooper account
2. Click “Billing” from top menu
3. Select desired account
4. Choose “Pay Now” and enter payment amount
5. Enter credit card or bank account information
6. Review payment details and submit

Pay as Guest

1. Visit MyCooper through web browser
2. Click “Pay as Guest”
3. Enter guarantor account number
4. Select account to pay from visit date dropdown
5. Choose payment amount and submit details
6. Verify info is accurate and complete payment

Either way, the process is quick, easy, and secure. Your payment is immediately applied to your Cooper Health account balance.

Tips for Understanding Your Medical Bills and Statements

Medical billing can feel overwhelming. Cooper Health knows healthcare charges can be confusing. Here are some tips for deciphering your MyCooper statements:

• Note the statement date, account number, and total balance due at the top
• Scan for any notifications or messages from Cooper billing staff
• Identify each separate charge line item and service date
• Check that your insurer was properly billed if applicable
• Look for adjustment notes or discounts applied to each line
• Contact Cooper billing office with any questions! They are happy to explain.

Setting Up a Payment Plan for Medical Bills

If you are unable to pay your Cooper Health medical bills in full all at once, MyCooper provides the option to enroll in a monthly payment plan. This allows you to pay your balance down over time with automated deductions from a card or bank account.

To set up a payment plan in MyCooper:

1. Review account balance and determine monthly amount you can pay
2. Click “Payment Plan” under Billing menu
3. Select payment frequency (monthly, quarterly, etc)
4. Input payment details and authorize automatic deductions
5. Cooper will email your payment schedule and terms

Sticking to your customized payment plan helps avoid collections or further credit impacts. Communicate with Cooper any time your circumstances change.

Applying for Medical Bill Financial Hardship Assistance

For patients undergoing financial difficulties, Cooper Health offers financial assistance programs for managing medical bills through the MyCooper portal.

Options include:

• Charity care discounts based on income
• Payment extensions during temporary hardship
• Forgiveness for all or part of medical bills
• Government assistance with applying for programs like Medicaid

To determine eligibility and apply for medical bill relief in MyCooper:

1. Collect income statements, tax returns, etc. for all household members
2. Click “Financial Assistance” application
3. Review terms and submit paperwork
4. Cooper will evaluate and follow up on whether you qualify

This aid makes care affordable for those meeting economic criteria. Applying is quick and the Cooper billing team will confidentially guide you through the process.

Avoiding Medical Bill Surprises and Errors

While MyCooper makes managing billing easy, errors can still happen. Here are some pro tips for avoiding surprises or incorrect charges:

• Carefully review each monthly statement immediately upon receiving it
• Flag any unfamiliar or duplicate charges to ask Cooper about
• If insured, verify your health plan was billed for covered services
• Look for proper application of contracted rates if you have Medicaid or Medicare
• Watch for milestone birthday impacts on dependent insurance coverage
• Notify Cooper promptly of any pending changes in insurance eligibility

Staying vigilant protects you from over-paying due to mistakes. Cooper’s billing team will transparently correct any validated issues.

Key Takeaways on MyCooper Medical Bill Pay

MyCooper provides Cooper Health patients with a streamlined digital experience for all healthcare billing and payment needs in one place. Key takeaways include:

• Statements, balances, charges, and payments are visible 24/7
• Secure online payments can be made by card or bank account easily
• Automated payment plans allow flexibility in repaying larger balances
• Financial assistance is available with a quick online application
• Carefully review statements and flag any questionable charges promptly

Managing medical bills can be tedious and confusing. But Cooper’s user-friendly MyCooper portal gives patients transparency, convenience, and control. Sign up today and feel empowered taking charge of your Cooper Health billing and finances!