Dealing with medical bills can be confusing and stressful. After a hospital visit or doctor appointment, you want an easy way to pay your bill online. Holy Cross Health offers secure online bill pay through their patient portal, MyChart. Read on to learn how to access MyChart and pay your Holy Cross medical bills conveniently online.
Getting Started with MyChart
MyChart is the patient portal used by Holy Cross Health. It lets you see your bills, test results, medical records, and information about your appointments. If you haven’t already, you need to sign up for MyChart before you can pay your Holy Cross bills online.
Here’s how to get started
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Go to the MyChart website or mobile app and click “Sign Up Now”,
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Enter your activation code, which you can get from your Holy Cross provider’s office
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Create your MyChart username and password.
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Verify your identity by answering some personal questions.
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Accept the terms and conditions.
After you sign up, you can always go to MyChart to see all of your Holy Cross Health information in one safe place.
Locating Your Bill in MyChart
To pay your bill, you first need to find it in MyChart. Here are the steps:
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Log into your MyChart account.
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Click on the Billing tab.
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Select the account you want to pay. Accounts are organized by date of service.
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Choose the specific bill under that account to open it.
The bill will display details like date, services provided, charges, payments made, and amount due. Now you can proceed to paying it online.
Paying Your Holy Cross Bill Through MyChart
MyChart offers a quick and easy way to pay your medical bills digitally. Follow these steps:
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From the bill, click the “Pay Now” button.
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Enter the payment amount. You can pay the full balance or a partial payment.
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Enter your credit/debit card information and billing address.
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Read the terms and submit payment.
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You’ll receive a receipt confirmation via email.
The payment processes immediately and applies directly to your Holy Cross account. Any remaining balance will update to reflect the payment in MyChart.
Alternative Holy Cross Bill Pay Options
If you prefer not to pay bills online, Holy Cross offers other payment methods:
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Mail: Send a check or money order payable to Holy Cross Hospital or Holy Cross Medical Group to the address on your statement.
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Phone: Call the number on your bill to pay over the phone via credit card.
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In person: Pay with cash, check, or card at the hospital cashier office or your provider’s office.
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Auto pay: Set up recurring payments from a credit card or bank account through MyChart.
Choose the option that works best for your needs. Online bill pay via MyChart is the most convenient for many patients.
Getting Help with MyChart
MyChart is designed to be user-friendly. But if you need help, Holy Cross has resources available:
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Setup assistance: Call the MyChart support line or visit the hospital registration desk for help activating your account.
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Billing help: Contact the Holy Cross billing department by phone or email if you have questions about a bill.
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Technical issues: Use the MyChart messaging feature to reach Customer Support for technical, login, or usage issues.
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Tutorials: View step-by-step instructions and videos in the MyChart Help section for navigating the portal.
Don’t hesitate to reach out so you can resolve any issues and successfully manage your account.
MyChart Bill Pay Tips
To ensure smooth medical bill payments through MyChart, keep these tips in mind:
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Pay bills promptly to avoid late fees or collections agency involvement.
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Notify Holy Cross if your financial situation changes and you can’t pay.
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For large balances, check if payment plan options are available.
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Keep your credit/debit card on file up to date to avoid declined payments.
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Contact the billing department if your bill contains discrepancies.
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Refer to your emailed receipts or MyChart for records of payments made.
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Set up paperless billing in MyChart to get statements digitally.
Staying on top of your Holy Cross medical bills through the convenient MyChart portal makes the process much easier.
Frequently Asked Billing Questions
You may have additional questions about managing billing and payments for your Holy Cross care. Here are answers to some common queries:
Are there fees to pay bills through MyChart?
No, Holy Cross does not charge any fees to pay medical bills online using MyChart and your credit/debit card.
Can I view bills for my entire family in one MyChart account?
Yes, you can link your MyChart account to other family members to see statements. Payments do need to be made individually, however.
What if I’m having trouble logging into MyChart?
You can reset your MyChart password online. For other login issues, call the MyChart support line for assistance.
What do I do if I think my bill is wrong?
Contact the Holy Cross billing department right away if your statement contains any errors. They will investigate and make needed corrections.
When are bills available in MyChart after an appointment?
Bills are typically posted to accounts within 30 days after the date of medical service.
Paying Holy Cross Bills Just Got Easier
Managing medical bills can feel like a headache, but it doesn’t have to be. Sign up for MyChart to access your Holy Cross statements in one place and pay them online with just a few clicks. Handling your healthcare payments efficiently allows you to focus on what really matters – your health.
We Support Price Transparency
For our patients to understand their potential financial liability for hospital services, we are making our hospital charges available to patients. Click here for our Price Estimates page.
Hospital charges vary based on the type of care provided. The price can differ from patient to patient for the same services. The price will be different for complications or different treatments for the patients personal health condition. Patients also may qualify for financial assistance. Please contact our Pricing Department at 954-267-7771 Option 2 for a price estimate for a Hospital service or to find out if you qualify for financial assistance. To help expedite your request to obtain an estimate, when calling please provide us with the following: Name, Address, Date of Birth, Insurance Name and ID number, all CPT codes for any testing and ICD-10 or diagnosis codes.
For information about hospital quality and prices, see:
- MissionToCare.org
- The Consumers Guide to Understanding Healthcare Prices
- FloridaHealthPriceFinder | The service bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services. Actual costs will be based on services actually provided to the patient.
When working with your insurance company, we encourage you to:
- Call your insurance provider prior to hospital admission, test or doctors visit. (Patients may receive a separate bill from other providers (i.e. Radiologists, Anesthesiologists) and those providers may or may not participate in the same health plans as the hospital. Consumers are encouraged to contact their provider to determine health plan participation.)
- Have your insurance card ready with plan/provider/member ID number and the name and/or type of plan (HMO, PPO, etc.).
- Verify that Holy Cross Hospital and the Holy Cross Medical Group are “in-network.”
- If your plan is an “Exchange Plan,” ask the insurer if Holy Cross participates in the plan.
- If we are not in your plan, ask if your benefit plan has “out-of-network” benefits, and what are the out-of-network copayments or coinsurance.
- Share with them the date of scheduled service, if booked.
- Share the name of the procedure to be performed.
Holy Cross Hospital makes an effort to contract with most insurance companies to help keep out-of-pocket expenses to a minimum for all individuals and families. Holy Cross Hospital works with most major insurance plans, such as Medicare, Medicaid, and many commercial HMO and PPO plans. Please refer to your insurance plan booklet or contact your insurance company to verify the participation of Holy Cross Hospital and its subsidiaries. The plans listed below are accepted either by the Hospital, Medical Group and/or the Outpatient Surgery Center.
Guides to Accepted Health Plans
No Surprises Act – Balance Billing Protections
The No Surprises Act protects patients from large and unexpected surprise bills for out-of-network emergencies and certain non-emergency services provided in in-network health care facilities. Learn more | Aprende más (PDF 99KB)