Simplify Utility Billing with National Exemption Service Bill Pay

Paying utility bills can be a real hassle, especially for property managers and owners of large multifamily communities. Collecting payments from hundreds of tenants, reconciling accounts, sending late notices, dealing with complaints – it all adds up to a big administrative burden. Fortunately, there is a better way – National Exemption Service Bill Pay.

At National Exemption Service (NES), we make utility billing easy. Our customized software seamlessly handles everything from meter reading to invoicing to collections. Tenants can easily pay online or through our mobile app. And property managers get powerful analytics and reporting. With NES Bill Pay, you can let someone else handle your utility bills while you focus on your property.

Why Choose National Exemption Service for Bill Pay?

NES has been managing utilities for multifamily buildings for more than 50 years and is the clear leader in the field. Here are some key reasons to choose us for bill pay:

• Cost Savings: When properties accurately measure how much water and sewer each tenant uses, they can save between 15% and 30% on their costs. Our RUBS billing also allocates costs fairly when submetering isn’t feasible.

• Reduced Workload – Our team handles meter readings, billing calculations, invoice generation, collections, and account support. Your staff is freed from administrative tasks.

• Enhanced Revenue – Accurately recovering utility costs from tenants improves your net operating income Submetering also makes properties more attractive to prospective residents

• Simplified Payment – Tenants can easily pay online or via our mobile app, Autopay options further reduce late payments NES handles reconciling payments with tenant accounts,

• Powerful Reporting – Our Owner Portal provides real-time data on utility usage and costs for informed decision making. Custom reports can be generated.

• Expert Compliance – Staying current with changing utility regulations across jurisdictions is complex. Our team handles compliance so you stay out of trouble.

• Unmatched Experience – With over 1.8 million meters installed nationally, NES has unmatched experience. Our longevity demonstrates the value we provide.

How NES Bill Pay Works

The National Exemption Service billing process is streamlined for efficiency while still being flexible to accommodate your property’s needs. Here is an overview of how it works:

• Step 1: Meter Installation – For properties with submetering, we handle the installation and maintenance of water, electric, and gas meters for each unit. This allows measuring individual tenant usage.

• Step 2: Meter Reading – Meters are read remotely on a periodic basis via automatic radio transmitters. Readings are seamlessly uploaded to our system.

• Step 3: Bill Calculation – Based on meter readings, we calculate each tenant’s utility usage and corresponding charges based on billing rates.

• Step 4: Invoice Generation – Using the usage charges, we generate a detailed invoice for each tenant account. Invoices are delivered electronically and through the mail.

• Step 5: Payment Processing – Tenants can easily pay online, through our mobile app, by phone, or by mail. Payment data is continuously uploaded into our system. We handle any disputed charges.

• Step 6: Collections – For any past due accounts, we issue late notices and follow our comprehensive collections process. We provide the manpower to get accounts paid up.

• Step 7: Reporting – Our proprietary software provides real-time reporting on utility usage and cost data. Custom reports may also be generated. Information is available 24/7 on our online Owner Portal.

Throughout the process, our US-based customer support team is available to assist tenants and property managers with any questions.

Options for Different Property Situations

NES Bill Pay works for all types of properties:

• Submetering – For properties with individual unit metering, we bill residents based on actual metered usage. This is the most accurate and preferred method.

• RUBS – For properties without submetering, our Ratio Utility Billing System (RUBS) uses a formula to allocate utility costs fairly to each unit based on specific factors like occupancy and square footage.

• Vacant Units – We have policies to eliminate charges to property owners for vacant units not in service. This saves you money.

• Commercial Properties – Many businesses from car wash to laundries to restaurants benefit from submetering and professional billing services.

• HOAs – Homeowners associations often struggle with water billing to owners. We offer comprehensive solutions for townhomes and condos.

So whether new construction or retrofitting existing properties, NES has the right utility billing and payment solution. Our water submetering typically pays for itself within 12 months through cost savings. And it’s not just water – we also handle electricity, gas, and sewer billing.

Getting Started with National Exemption Service

Signing up for NES Bill Pay is easy and starts with a free quote. Here is an overview of how to get started:

• Reach out to National Exemption Service online or by calling 800-488-1748.

• Provide some basic details on your property like number of units.

• An NES representative will contact you the same day to discuss your needs and challenges.

• We will then provide a customized quote outlining the costs, options, and benefits for your property.

• Quotes are fully customized and provided within 24 hours in most cases.

• If you decide to move forward, we handle all the implementation details from installing meters to launching our billing software.

• Ongoing support is provided by our U.S.-based customer service team.

With NES Bill Pay, you join thousands of satisfied property managers, owners, HOAs, and businesses who have simplified utility billing. The savings of time and money are substantial. Contact us today to learn more and get a free quote.