Having flood insurance is crucial for homeowners in flood-prone areas. National Flood Services makes it easy to pay your bill online through their self-service portal Read on for a complete walkthrough of setting up and accessing your online account, viewing policy documents, enrolling in autopay, making one-time payments, and more.
Overview of National Flood Services
National Flood Services (NFS) is one of the largest flood insurance administrators in the U.S. They provide flood insurance policies through FEMA’s National Flood Insurance Program (NFIP) and leading private insurers.
With over 37 years of industry experience, NFS services over 2 million policies nationwide. They are known for their award-winning customer support and tech-driven insurance solutions.
NFS has a policyholder portal that makes it easy to get to your account information, documents, and pay your bills online.
Benefits of Paying Your Flood Insurance Bill Online
Paying your NFS flood insurance premiums online provides many advantages:
- 24/7 access – Log in anytime to view billing info and make payments
- Payment tracking – Payment history is stored in your account
- AutoPay – Set up recurring automatic payments
- Paperless billing – Reduce clutter and waste with online statements
- Mobile access – Manage your policy on-the-go
Find out how to use the NFS online account features by reading on.
Creating an Online Account with National Flood Services
To get online access to your NFS flood insurance account, you must first sign up.
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Go to MyNFS.com and click “Register Now”
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Enter your policy number, first name, last name, and ZIP code
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Create a username, password, and security questions
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Agree to the terms of use
Once registered, you can login anytime to manage your flood insurance account.
Logging In and Navigating Your NFS Account
To log into your online NFS account:
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Go to MyNFS.com and enter your username and password
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Choose whether to register your computer to skip future login prompts
The key sections of your online account include:
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Account Overview – Displays policy status, balance due, and contact info
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Documents – View and download policy documents and statements
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Payments – Make one-time payments or set up recurring autopay
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Claims – Report a claim and track status
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Settings – Update contact information and preferences
Viewing Your Flood Insurance Documents
You can view, download, print, and save PDF copies of:
- Declarations page with policy details
- Billing statements and payment history
- Cancellation notices
- Renewal offers
- Claims documents
- Other notices and correspondence
To access documents:
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Login to your account and select “Documents”
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Choose policy type (NFIP or private) if prompted
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Click a document name to view or save the PDF
Having digital copies makes it easy to access your policy info anytime.
Enrolling in Automatic Payments Through NFS
You can simplify bill pay by enrolling in autopay through your online account. This automatically debits your payment from a credit card or bank account each month.
To set up autopay:
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Login and click on “Recurring Payments” under Payments
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Select payment method and enter details
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Pick the debit date that works best for you
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Review and submit your autopay enrollment
You can cancel or change your autopay option at any time through your account.
Making One-Time Flood Insurance Payments Online
If you prefer to pay manually each month, you can quickly make payments in your NFS account.
To pay your bill online:
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Login to your account and select “Make Payment”
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Choose whether to pay minimum amount due or other custom amount
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Enter credit/debit card details and submit
You’ll receive instant payment confirmation and can view transaction records.
Paying Your Bill by Phone Through the NFS IVR
You can also make flood insurance payments 24/7 by calling NFS’s automated interactive voice response (IVR) system at 1-877-358-7435. The self-service IVR allows you to pay by credit/debit card securely over the phone.
Avoiding Late Fees and Lapse in Coverage
To avoid late fees and potential cancellation, make sure to pay your NFS premium by the due date shown on your statement. Payments are due 30 days from the bill date.
Online payments let you pay up to the due date, avoiding lapses. Set calendar reminders as well so you don’t forget.
Getting Help from NFS Customer Support
If you have any trouble with registration, account access, payments, or other questions, NFS provides excellent U.S.-based customer support:
- Call 1-800-720-5301 (Mon-Fri 7am-7pm CST)
- Email [email protected]
- Live chat through your online account
NFS makes managing your flood insurance easy. Sign up for an online account today for convenient access to your policy and bill pay!
Types of Payments and Payees
For general questions, email us at [email protected] Or call 1-866-804-2469
YOUR BILLS ARE PREPAID!! How to use the coupon method to pay bills
FAQ
What is the difference between FEMA and NFIP?
Can I pay FEMA flood insurance with a credit card?
How much is flood insurance in Florida?
How do I pay for flood insurance?
If this is the first time you are purchasing a flood insurance plan, the payment must first be made in full to your agent before your application to request for coverage can be submitted to the insurance company. If you live in a high-risk flood area, you may be required to pay for your flood insurance coverage through an escrow account.
How do I renew a flood insurance policy?
Look for renewal reminders from your insurance company and the National Flood Insurance Program (NFIP) in the weeks leading up to your policy expiration date. You can also check your policy declaration form or call your agent to know when it is time to renew your policy. Contact your agent or lender to renew or update your policy.
How do I contact the flood insurance processing center?
Contact The Flood Insurance Processing Center at 800-637-3846 5 From the Welcome screen, select Claims from the top menu bar to access claims. Or, simply click on the designated buttons to access each task. Advance payments may be avail-able for significant flooding events such as the 2017 hurricanes.
Where can I report a flood loss and manage my flood insurance policy?
Welcome to MyFlood.com – a convenient way to report a flood loss and manage your flood insurance policy online. This user guide has been prepared as an overview of the basic functions of MyFlood.com where you can report a flood loss and manage your flood insurance policy online or on your mobile device anytime, anywhere.