How to Pay Your National Fuel Gas Bill by Phone

When you use their automated phone payment system, it’s easy and quick to pay your National Fuel Gas Company gas bill. It’s safe to pay your bill over the phone at any time, day or night, without leaving your house.

Overview of National Fuel Gas Company

National Fuel Gas Company is an integrated energy company headquartered in Williamsville, New York They provide natural gas utility services to over 740,000 customers in Western New York and Northwestern Pennsylvania

National Fuel Gas offers residential, commercial, and industrial customers safe, reliable delivery of natural gas for heating, hot water, and cooking needs. They also provide services related to installing, maintaining, and repairing customer pipes and gas appliances.

Ways to Pay Your National Fuel Gas Bill

National Fuel Gas offers their customers various options to pay gas bills conveniently:

• Online—When you sign in to your account online, you can safely pay your gas bill at any time using a credit or debit card, electronic check, or a digital wallet like Apple Pay, Google Pay, or others.

• By phone – You can use National Fuel’s automated phone payment system to pay your gas bill 24/7 by calling 1-855-437-1168.

• By mail – Send your check payments to the payment address printed on your gas bill

• In person – Visit one of National Fuel’s walk-in customer service locations during business hours to pay by cash, check or money order.

• Drop box – Drop off your gas bill stub along with payment in a check drop box at designated National Fuel locations.

Paying by phone is one of the quickest and easiest ways to pay your National Fuel gas bill.

Steps to Pay Your Gas Bill by Phone

Follow these simple steps to pay your National Fuel gas bill using the automated phone payment system:

1. Call the Bill Payment Phone Number

• Dial 1-855-437-1168 on your phone. This is National Fuel’s dedicated phone payment line.

• It’s available for bill payments 24/7 so you can call anytime that’s convenient for you.

2. Select Language Preference

• Press 1 for English or 2 for Spanish language services.

3. Enter Your 10-Digit Account Number

• When prompted, use the phone keypad to enter your 10-digit National Fuel account number printed on your gas bill.

• If you don’t have your bill handy, you can find your account number printed on past gas bills or in your online account.

4. Enter Your Zip Code

• After entering your account number, input the 5-digit zip code associated with your National Fuel account when prompted.

5. Select Payment Method and Amount

• Next, you’ll need to choose whether to pay by credit/debit card, checking account, or savings account.

• After selecting payment method, enter the amount you wish to pay towards your gas bill. You can pay the full or a partial balance.

6. Provide Payment Information

• For credit/debit card payments, enter your card number, expiration date, and CVV security code.

• For electronic check payments, enter your bank routing and account numbers.

• The automated system will verify your payment details and process the transaction.

7. Get Payment Confirmation

• Stay on the line to get a payment confirmation number when your gas bill payment is successfully processed.

• Your account balance will be updated instantly and funds debited within 1-2 business days.

And that’s it! By following these simple steps, you can pay your monthly National Fuel gas bill quickly by phone anytime 24/7.

Helpful Tips for Paying by Phone

Keep the following tips in mind for a smooth phone payment experience:

• Have your gas bill handy to reference your 10-digit account number and current balance owed.

• Call from the phone number associated with your bank account if paying by electronic check to avoid verification issues.

• Save the bill payment phone number 1-855-437-1168 in your contacts for quicker access.

• Note down the confirmation number at the end for your records.

• If you need assistance or have questions during the call, press 0 to speak with a customer service agent.

Other Ways to Get Help from National Fuel

In addition to phone bill payments, you can get assistance from National Fuel Gas through the following methods:

• By Phone – For general account inquiries or gas emergencies, call their toll-free customer service line at 1-800-365-3234.

• In Person – Visit one of National Fuel’s walk-in customer service centers in New York and Pennsylvania during business hours.

• Online – Manage your account, view statements, and get help through National Fuel’s online customer portal.

• Email – Email your questions or comments to National Fuel’s customer support team from their website.

• Mail – Write to National Fuel Gas at P.O. Box 371835, Pittsburgh, PA 15250-7835 to reach their customer service department.

Key Takeaways: Paying Your National Fuel Bill by Phone

• Call National Fuel’s automated payment line at 1-855-437-1168 anytime 24/7 to pay your gas bill by phone.

• Have your account number, zip code, and payment details ready to complete the interactive voice response steps.

• Payment methods accepted over the phone include credit/debit cards and electronic check from your bank account.

• Get a confirmation number at the end of the call and your account will be updated instantly.

• Paying by phone is secure, convenient, and can be done from the comfort of your home at any time of day or night.

So don’t wait for your gas bill to pile up! Stay on top of your payments by utilizing National Fuel’s phone payment system today.