Finding National Grid Bill Pay Locations Near You

Paying your utility bill should be simple and convenient. That’s why National Grid offers many options for paying your bill including in-person at local payment locations. With over 300 authorized pay agents across Massachusetts, Rhode Island and New York, National Grid makes it easy to pay your bill at a location near you.

As a National Grid customer myself I appreciate having multiple choices on where and how to pay each month. While I usually pay online for convenience sometimes I prefer to pay in person or don’t have time to log into my account. In those cases, being able to walk into a store or payment center to take care of my bill is invaluable.

In this article, I’ll cover everything you need to know about paying your National Grid bill in person, including:

• The benefits of paying your bill at an authorized pay agent
• How to locate National Grid bill pay locations near you
• What to bring when you pay your bill in person
• Payment options like cash, check, money order, and debit/credit cards
• Safety precautions to take when paying your utility bill

Why Pay Your National Grid Bill In Person?

While paying online through National Grid’s website is easy and convenient, there are a few reasons why you may want to pay your bill in person instead:

• You don’t have an online account – Paying online requires setting up an online profile with National Grid. If you prefer not to create an online account, paying in-person is your best option.

• You don’t have a bank account – To pay online, you need a checking account, savings account, or credit/debit card. Paying in cash at an authorized agent allows you to pay your bill without a bank account.

• You missed the online payment deadline – If you forgot to pay online by the due date, you can still avoid late fees by paying in person before your service gets disconnected.

• You prefer interacting with a real person – Some people simply like the familiarity of handing their payment to an agent versus paying through a website.

• You have bill questions – The staff at payment locations can answer questions about your bill, account status, payment history, and more.

• You have other business at the location – If you’re already headed to the grocery store or pharmacy, you can take care of your utility payment while you’re there.

No matter your reason for choosing to pay in person, National Grid offers plenty of authorized pay agents to handle your utility payments.

How to Find National Grid Bill Pay Locations

National Grid has over 300 authorized pay agents across Massachusetts, Rhode Island, and New York. These are third-party businesses that allow customers to pay National Grid bills in person. They include grocery stores, pharmacies, convenience stores, check cashing locations, and more.

Here are a few ways to find a National Grid bill payment location near you:

• Use the payment location finder on National Grid’s website – Go to www.nationalgridus.com and enter your zip code. Select the “Pay in Person” tab to see a list of payment agents closest to you.

• Check your monthly bill – There is typically a list of 5-10 payment locations printed right on your National Grid bill. These are usually the most convenient options near your service address.

• Call National Grid customer service – Their customer service agents can tell you the closest in-person payment locations based on your zip code or account service address.

• Stop into local businesses – Many pharmacies, grocery stores, check cashing places, and convenience stores will have signs indicating they accept National Grid payments.

• Download the National Grid app – Use the app’s location finder to identify pay agents near any address. You can also make payments directly through the app.

I recommend locating 3-5 payment locations in your neighborhood and surrounding area in case one is unexpectedly closed. Having back-up options ensures you can conveniently pay your bill in person whenever needed.

What to Bring When Paying Your Bill

Paying your National Grid bill in-person is quick and easy. Make sure you have the following items with you:

• National Grid account number – This 10-digit number is printed on your monthly bill. The agent will need it to access your account and process payment.

• Valid photo ID – For identity verification, most agents require a driver’s license, passport, state ID, or other government-issued photo identification.

• Payment – Have your payment ready in cash, check, money order, or debit/credit card. Some locations may have limits on large bills.

• Your monthly bill – While not required, bringing your actual bill can speed up the process. The barcode can be scanned for faster account access.

• Smartphone with National Grid app – Use the app to display a QR code for the agent to scan to access your account instantly.

As long as you have your National Grid account number and valid ID, paying your bill in person should only take a few minutes. Having your bill and/or app handy can make it even faster.

Payment Options for Paying Your Bill

When paying your National Grid bill in person, you have several payment options:

• Cash – Most authorized pay agents accept cash payments. Keep in mind that some locations have limits on large bills due to safety and cash availability.

• Checks – Personal checks are accepted as long as they are pre-printed with your name and address. Make checks payable to National Grid.

• Money orders – Money orders allow you to pay your bill with guaranteed funds. You can purchase low-cost money orders at grocery stores, banks, post offices, etc.

• Debit/credit cards – Many but not all in-person pay agents accept debit and credit cards. Cards may include Visa, Mastercard, Discover, and American Express.

• Prepaid debit cards – Pay with prepaid cards purchased from retailers and loaded with your own funds. These work like regular debit cards.

• Traveler’s checks – Some locations may accept traveler’s checks from companies like American Express. Check with the pay agent first before assuming they will take them.

I recommend having at least two payment options handy in case the agent has limits on certain types like large bills, checks without pre-printed name/address, etc.

Paying Your Bill Safely In Person

While paying your utility bill in person is generally safe, you should take a few precautions:

• Visit reputable locations – Only visit authorized National Grid pay agents, typically recognizable businesses like grocery stores, banks, and pharmacy chains. Avoid non-reputable establishments.

• Go during daytime hours – Whenever possible, conduct your transaction during normal business hours (8am – 8pm) when more people are around. Avoid going late at night.

• Minimize cash payments – For safety and convenience, try to pay by check, debit/credit card, or money order instead of large amounts of cash.

• Keep your account information private – Never share personal details like your Social Security Number or online account password with pay agents.

• Get and keep your receipt – This serves as proof that you paid your bill. Make sure the receipt shows a zero balance.

• Use well-lit indoor locations – Do not use external walk-up windows or kiosks, especially at night. Conduct business inside the store with others around.

• Monitor your bank account activity – If paying by check or debit/debit card, routinely check your statements to ensure no unauthorized withdrawals occur.

By taking basic safety measures and using common sense, you can comfortably pay your utility bill in person with minimal risk or hassle.

Locating a Payment Location Near You

As a National Grid customer in Massachusetts, I appreciate having so many authorized pay agents to choose from in my local area. Here are just a few places I frequently use to pay my bill in person:

• Stop & Shop – My local grocery store has a customer service desk that handles utility payments.

• CVS Pharmacy – I can pay my National Grid bill at the register when I pick up prescriptions.

• 7-Eleven – There are several convenience stores nearby that accept payments.

• Walmart – The customer service desk accepts National Grid bills along with other major utilities.

• Western Union – I can visit this payment services location to pay my bill with cash, check, or debit card.

• Rockland Trust Bank – My hometown bank branch allows me to pay bills at the teller with my account.

Using National Grid’s online payment locator, I’m able to pull up 14 different authorized pay agents within a 3 mile radius of my house. That gives me plenty of convenient choices on where to pay my bill each month.

Paying Your National Grid Bill Just Got Easier

As you can see, National Grid offers numerous options for paying your utility bill conveniently in person. With over 300 authorized pay agents throughout their service area, chances are high there are several payment locations near where you live and work.

So the next time you need to pay your National Grid bill,